VECTOR Support
We're here to help.
The fastest way to get help is by email. We read every message and reply as soon as we can, usually within a few business days.
Contact
Email: pradeep.aneesh@gmail.com
When you write, it helps to include your device model and iOS version so we can assist you faster. You do not need to share any personal or sensitive information.
Frequently asked questions
Does VECTOR work offline?
Yes. VECTOR works fully offline. The only feature that needs an internet connection is the optional AI tutor, which sends your question to our AI provider to generate a response.
How do I restore my purchase?
Open VECTOR, go to Settings, and tap "Restore Purchases." Make sure you are signed in with the same Apple Account you used to buy Pro.
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple Account. On your iPhone or iPad, open Settings, tap your name, tap Subscriptions, select VECTOR, and choose to change or cancel. You can also tap "Manage Subscription" in the app's Settings. There is no free trial, and you can cancel at any time.
Is my data private?
Yes. Your study data stays on your device. VECTOR does not require an account and does not sell your information. For details, see our Privacy Policy.
How do I reset my progress?
Open VECTOR, go to Settings, and use "Reset Progress." This permanently clears your study history on the device.
I found a question error or have a suggestion. What should I do?
We would love to hear from you. Email pradeep.aneesh@gmail.com with the topic or question and any details, and we will review it.
The AI tutor is not responding. What can I do?
The AI tutor needs an internet connection. Check your connection and try again. If the problem continues, email us and we will help.
Still need help?
Email pradeep.aneesh@gmail.com and we will get back to you.