Vaishakhi App - Privacy Policy

1. Introduction

Vaishakhi Temple App (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By accessing or using the app, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with the terms of this policy, please do not use the app.

2. Information We Collect

We may collect the following categories of information:

A. Account Information

When you register or sign in using:

• Email & Password

• Google Sign-In

We may collect:

• Name

• Email address

• User ID

• Phone number (if provided)

Authentication services are securely handled by Firebase Authentication (Google LLC).

B. Devotee / Master List Information

If you provide details for temple offerings (Samarpana), we may collect and store:

• Devotee name

• Gotram

• Family member names

• Phone number

This information is used solely for temple service purposes and is stored securely in Firebase Realtime Database.

C. Payment & Transaction Information

For donations or Samarpana offerings:

• Payments are processed through Razorpay.

• We do NOT collect or store debit/credit card numbers.

• We may store:

  • Transaction ID

  • Razorpay Payment ID

  • Order ID

  • Amount

  • Payment date

  • Puja details

  • Transaction status

Payment processing is handled entirely by Razorpay in accordance with their own privacy and security policies.

D. Technical & Usage Information

We may collect limited technical data such as:

• Device type

• Operating system version

• App usage logs

• Crash reports

• Authentication state

This information is used to maintain app security, performance, and reliability.

3. Legal Basis for Processing

We process personal information based on:

• Your consent

• Performance of temple-related services requested by you

• Compliance with applicable legal obligations

• Legitimate interests such as security, fraud prevention, and service improvement

4. How We Use Your Information

We may use your information to:

• Provide temple services and offerings

• Process donations and payments

• Generate digital receipts

• Maintain transaction history

• Improve app functionality

• Ensure security and prevent fraud

• Comply with legal or regulatory requirements

We do not use your personal data for advertising or marketing purposes.

5. Data Storage & Security

• Data is stored using Google Firebase (Google Cloud Platform).

• Access to personal data is restricted to authenticated users.

• Database rules restrict unauthorized access.

• Security measures such as encryption, secure authentication, and app integrity checks may be used.

While we implement reasonable technical and organizational safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Sharing & Disclosure of Information

We do NOT sell, trade, or rent personal information.

We may share data only with:

• Google Firebase – for authentication and data storage

• Razorpay – for payment processing

• Government or law enforcement authorities – if required by law

Third-party service providers operate under their own privacy policies. We are not responsible for their independent data practices.

7. Data Retention

We retain personal and transaction data:

• For as long as your account remains active

• As necessary for accounting, auditing, and legal compliance

• As required to resolve disputes or enforce agreements

Upon verified request, we will delete your personal data within a reasonable timeframe unless retention is legally required.

8. Account Deletion & Data Rights

You have the right to:

• Access your information

• Correct inaccurate data

• Request deletion of your account

• Withdraw consent (where applicable)

To request account deletion, please contact us at the details provided below.

We may require identity verification before processing deletion requests.

9. Children's Privacy

This app is not specifically directed toward children under 13 years of age.

We do not knowingly collect personal information from children without parental consent. If you believe that a child has provided personal data without proper authorization, please contact us and we will take appropriate action.

10. International Users

If you access the app from outside India, you understand that your information may be transferred to and processed in countries where our service providers operate, including India.

By using the app, you consent to such transfer and processing.

11. Limitation of Liability

While we take reasonable steps to protect user data, we shall not be held liable for:

• Unauthorized access beyond our reasonable control

• Security breaches caused by third-party service providers

• Service interruptions or technical failures

Use of the app is at your own discretion and risk.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising under this policy shall be subject to the jurisdiction of courts located in [Your State, India].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective immediately upon posting the updated version in the app or on the official website. The "Last Updated" date will reflect the latest revision.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Temple Name: Sri Sarvamangala Devi Temple, Shankara Matham.
Email: contactvaishakhiapp@gmail.com
Address: Tadepalligudem, West Godavari, Andhra Pradesh.