Effective Date: 24/03/2026
HIGH5 (“we”, “our”, or “us”) operates the HIGH5 mobile application (“App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
By using HIGH5, you agree to the practices described in this Privacy Policy.
We may collect the following information:
Personal Information
Name
Username
Email address
Login credentials (where applicable)
Profile Information
Bio, profile picture/avatar
Content you create, post, ask, answer, or share
Device Information
Device model and type
Operating system version
App version
Device identifiers (where applicable)
Usage Information
App interactions and activity
Features used inside the app
User engagement and preferences
Notification Data
Push notification preferences and delivery information
We use collected information to:
Provide, maintain, and improve HIGH5 services
Personalize user experience
Enable conversations, anonymous questions, and interactions
Send notifications and updates
Prevent abuse, spam, fraud, and harmful activity
Moderate content and maintain platform safety
Improve performance, features, and reliability
HIGH5 allows users to send and receive anonymous questions.
Please note:
Anonymous questions may be visible to recipients
Content you post, answer, or share may be visible to other users depending on app functionality
You are responsible for the content you create or share
We do not guarantee anonymity in cases involving abuse, legal requests, or safety concerns.
To maintain a safe and respectful environment, HIGH5 uses:
Automated moderation systems
Community reporting tools
Safety reviews where necessary
Reported content may be reviewed, hidden, restricted, or removed.
Users violating policies may receive warnings, restrictions, strikes, or permanent bans.
We may use trusted third-party services, including:
Supabase – authentication and database services
Firebase – notifications, analytics, and performance monitoring
Google Play Services – billing, authentication, analytics, and app distribution
These services may collect and process information according to their own privacy policies.
We retain user data only for as long as necessary to provide our services and comply with legal obligations.
Users can request account deletion directly within the app.
Deletion requests are processed within 72 hours
Users may cancel deletion requests during this period
After deletion, personal information and associated content may be permanently removed
Some information may be retained where legally required or necessary for fraud prevention, safety, or security purposes.
We take reasonable technical and organizational measures to protect user information.
However, no digital platform or storage system can guarantee 100% security, and users acknowledge this risk.
Depending on your location, you may have the right to:
Access your personal data
Update or correct account information
Request account deletion
Request removal of certain data
Contact us regarding privacy concerns
HIGH5 is not intended for children under 13 years of age (or the minimum legal age required in your country).
We do not knowingly collect personal information from children.
If we become aware that a child has provided information in violation of this policy, we may remove such information and suspend the account.
We may disclose user information when required to:
Comply with legal obligations
Respond to lawful government requests
Enforce our Terms & Conditions
Protect the rights, safety, and security of users or the public
HIGH5 may offer subscriptions or in-app purchases.
All payments are processed securely through Google Play Billing
We do not store payment card details
Google may collect transaction-related data according to its own policies
We may update this Privacy Policy from time to time.
Users may be notified of major changes through the app or other appropriate channels.
Continued use of HIGH5 after updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or privacy-related requests, contact us:
Email: contact.vibeappteam@gmail.com
HIGH5 – Ask. Answer. Connect. Play.