Hello, I'm Krishna!
Hello, I'm Krishna!
Designing Exceptional User Experiences with Vision, Strategy,
and Innovation.
I am a seasoned Product UX Design Leader driven by a passion for enhancing human interaction with technology. From spearheading large-scale digital transformation initiatives to refining app interfaces for seamless usability, my work is defined by a commitment to creating impactful and meaningful design experiences. I specialize in translating complex ideas into intuitive, user-friendly solutions that align user needs with business goals.
Head- UX & Product Design
Kissht & Ring (March 2023 – Present)
Spearheaded design strategies for fintech products, boosting engagement by 20% and improving retention by 15%. Led a team of 10+ designers to create seamless cross-platform experiences, establishing a standardized design system for consistency. Conducted usability testing and focus groups to optimize user flows and enhance product performance.
Lead - UX & Product Design
LEAD (March 2021 – March 2023)
Led a team of UX researchers and designers to deliver award-winning EdTech solutions, boosting user satisfaction by 30%. Developed multi-channel design strategies for consumer and enterprise applications. Introduced gamified learning experiences, significantly increasing engagement among students and educators.
Principal UX Architect
Pitney Bowes (July' 19 – Mar' 21)
I played a key role in the development of a comprehensive design system, which significantly streamlined workflows and reduced development time by 25%. This system ensured consistency across all product touchpoints, enhancing collaboration and efficiency among design and development teams. I led multiple user research initiatives to validate design assumptions, gathering insights directly from B2B users to better understand their needs. By refining product experiences based on this research, I helped tailor solutions that improved usability and customer satisfaction. Additionally, I worked closely with cross-functional teams to ensure that research findings directly informed design decisions.
Chief Manager - UX & Design
Times Internet (Oct' 16 – Jun' 19)
I championed the integration of human-centered design principles across all business units, driving innovation. Conducted in-depth user research and competitive analysis, leading to the successful launch of digital products. Led design efforts that improved user experience and product outcomes. Recognized with the "Outstanding Performer Award – Aspire" for excellence in design leadership.
Lead - UX & Product Design
Mobikwik (May' 14 – Sep' 16)
I led the redesign of the MobiKwik wallet app, earning the Best Mobile Money Product award at the 5th India Digital Awards. By orchestrating a branding strategy, user acquisition increased by 25%, significantly enhancing visibility. Streamlined design processes across verticals boosted team productivity by 75%, enabling faster delivery. Advocating for data-driven solutions, I aligned designs with user goals and KPIs, refining the user experience and driving higher satisfaction.
Group Manager (UX & Design)
Possible (Dec' 09 – Oct' 12)
I delivered comprehensive end-to-end UX solutions for digital campaigns, significantly improving client satisfaction by 40%. By leading cross-functional teams, I ensured that marketing strategies were closely aligned with business objectives, driving targeted outcomes. My focus on user-centric design principles helped refine campaign effectiveness. This approach fostered stronger client relationships and contributed to increased business success.
"Top-notch UX leader, one of the best I’ve worked with. Krishna’s professionalism and creativity are
unmatched."
— Sarvesh Bagla, CEO at Techmagnate
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"Amazingly creative and usability expert with a strong business sense. Krishna is a blissful reservoir of creativity and professionalism."
— Kundan Bharti, Program Manager at Microsoft
Outstanding Performer Award – Aspire: For innovation and design excellence at Times Internet.
Tiger of the Month: Recognized for significant contributions to Design Thinking and UX innovation.
Best Mobile Money Product: Mobikwik app recognized at the 5th India Digital Awards.
mBillionth Award: South Asia recognition for Mobile Business solutions.
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Discover my transformative design solutions and impactful projects across fintech, EdTech, and other industries.
Explore detailed case studies:
Visit Portfolio
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