USC Support

USC and Related Support Resources

for the health, safety and well-being of the USC Community

COVID-19 Resources

• • • If you develop symptoms of illness – headache, fever, runny nose, sore throat, coughing, difficulty breathing or mild diarrhea – please wear a mask and contact Student Health  MySHR (213-740-9355) to schedule a covid test.

    • Stay at home if you are sick. Be sure to take care and seek medical attention as needed.

 Information about community  COVID-19 for the USC Community: COVID-19website.

 Questions also can be directed to the COVID-19 hotline at 213-740-6291 or emailed to covid19@usc.edu.

USC Emergency Information provides safety and other updates, including ways in which instruction will be continued if an officially declared emergency makes travel to campus infeasible.   Also Campus Safety and Emergency Preparedness and TrojansAlert and LiveSafe App mobile app.

Suicide and Crisis Lifeline – Dial 988 Provides free and confidential support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. 

USC Department of Public Safety –Emergency  UPC: (213) 740-4321 – HSC: (323) 442-1000 – 24-hour emergency or to report a crime. Provides overall safety to USC community.  Office 213-740-6000.

Confidential On-Campus Resources:

• USC Student Health– (213) 740-9355(WELL) studenthealth@usc.edu 24/7 in addition to medical services, this number is also for Student Counseling and Mental Health Services (SCS), on-call free and confidential mental health treatment for students,  and for Relationship and Sexual Violence Prevention and Services (RSVP) on-call  free and confidential therapy and services.   After hours, press zero “0” to speak to an on-call counselor; note:clients requiring transportation to a SART center for services can ask the office to activate a Lyft service ride at no cost.  Crisis support: Students are encouraged to walk-in for urgent matters without an appointment at Engemann; this may include urgent matters involving a death in the family, suicide concern, crime/sexual assault survivor counseling, or other high-risk matters. Urgent “sick” appointments for medical care are available “same-day” for students needing care during operational hours.

• For Faculty and Staff: Confidential On-Campus Resource: USC Center for Work and Family Life offers confidential counseling for faculty and staff, free of charge.  213.821.0800 UPC – Figueroa Building, 3535 S Figueroa St, Suite E202

Rape Treatment Center at Santa Monica-UCLA Medical Center is nationally recognized for its comprehensive, free treatment for sexual assault victims, including 24-hour emergency medical care. Victim advocacy services available. The Rape Treatment Center offers 24-hour help at (310) 319-4000 or (424) 259-7208 .

Sex Assault Center within the VIP Urgent Care Center at the LAC+USC Medical Center  2010 Zonal Avenue, Los Angeles (Health Sciences Campus). Victim advocacy services available. Includes 24-hour care. (323) 226-3961.

Rape, Abuse & Incest National Network (RAINN)

• • National Sexual Assault Hotline, (800) 656-HOPE(4673)

  • National Sexual Assault Online Hotline

Peace Over Violence: Peace Over Violence is a nonprofit 501c3, multicultural, community based and volunteer centered organization that offers as 24-hour rape hotline at (213) 626-3393. 

These campus offices--as well as USC professors and senior staff and DPS--are required to share reported information with Office of Equity, Equal Opportunity, and Title IX:

• Title IX prohibits discrimination based on sex or gender stereotyping:

  • if it interferes with a student's ability to participate in or benefit from school programs or activities, regardless of the student's sex, gender identity, or sexual orientation; no matter where it occurs or whether the perpetrator is a student, an employee, or a third party,

  • To report (or learn about procedure regarding) a Sexual Harassment Complaint 

• Office of Equity, Equal Opportunity, and Title IX – (213) 740-5086 Works with faculty, staff, visitors, applicants, and students around issues of protected classes.  eeotix@usc.edu 

• USC Campus Support and Intervention Assists students and families in resolving complex issues adversely affecting their success as a student, e.g.,  personal, financial, and academic. (213) 740-0411; 821-4710

• USC Department of Public Safety – UPC: (213) 740-4321

• USC Policy:

Faculty Handbook

USC Student Handbook

The Policy on Prohibited Discrimination, Harassment, and Retaliation; The Resolution Process for Discrimination, Harassment, and Retaliation; and The Resolution Process for Sexual Misconduct, issued August 2020, collectively referred to as the “EEO-TIX Policies 2020”,

Equal Opportunity, Affirmative Action and Non-Discrimination

Other Resources

Suicide and Crisis Lifeline – Dial 988 Provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. 

 Trojans Care for Trojans (TC4T), where you can anonymously and privately share concerns about a student who may be struggling. Lynette S. Merriman, Associate Vice Provost for Campus Support and Intervention, merriman@usc.edu.   Please note:  If you are concerned about someone who has experienced sexual/gender-based harm, please contact the confidential services at Relationship & Sexual Violence Prevention Services (213-740-4900).

USC Office of the Ombuds, a safe place on both campuses for our community to turn to without fear of reprisal or judgement to explore their options for solving problems, resolving disputes, and promoting workplace wellness on campus. You can reach the University Park Campus Ombuds at (213) 821-9556 and upcombuds@usc.edu,

Office of Student Accessibility Services provides certification for students with disabilities and helps arrange relevant accommodations. The phone number for OSAS is (213) 740-0776  (213) 740-6948 (TDD only), ability@usc.edu.

Campus and Student Affairs Resources and Diversity, Equity and Inclusion at USC.  The many groups include Asian Pacific American Students Services (APASS), the Center for Black Cultural and Student Affairs (CBCSA), Latinx Chicanx Center for Advocacy and Student Affairs (La CASA), Undocumented Trojans Online Resource Center, and the Veterans Resource Center (VRC). 

LGBTQ+ students and allies can avail themselves of the LGBT Resource Center, a safe, affirming space that provides support and advocacy. And Trans Health Care at Engemann Student Health Center.

Office of Religious Life, which can offer guidance through a spiritual lens. URC 106 / Contact: Associate Dean Vanessa Gomez Brake

Diversity, Equity and Inclusion at USC - (213) 740-2101 Information on events, programs and training, the Provost’s Diversity and Inclusion Council, Diversity Liaisons for each academic school, chronology, participation, and various resources for students. 

Collection of Other Resources (this info changes with some frequency and may not always be up to date; pls let me know if a link needs updating.)

Last Updated October 2022