USC Support

USC and Related Support Resources

for the health, safety and well-being of the USC Community

• USC Student Health– (213) 740-9355(WELL) studenthealth@usc.edu 24/7 in addition to medical services, this number is also for mental health and sexual assault care [see CARE-SC below].

Therapy+ resources A suite of mental health services accessible from your phone selected by Counseling and Mental Health Services.

Trojans Care 4 Trojans (TC4T) is an initiative within the Office of Campus Wellbeing and Crisis Intervention that empowers USC students, faculty and staff to take action when they are concerned about a fellow Trojan challenged with personal difficulties. This private and anonymous request form provides an opportunity for Trojans to help a member of our Trojan Family. 

USC Campus Support and Intervention - (213) 740-0411

Focuses on student success by assisting students in navigating and resolving complex issues through problem solving, presenting options, and connecting to resources 

COVID-19 Resources:  If you develop symptoms of illness – headache, fever, runny nose, sore throat, coughing, difficulty breathing or mild diarrhea – please wear a mask and contact Student Health  MySHR (213-740-9355) to schedule a covid test. Stay at home if you are sick. Be sure to take care and seek medical attention as needed.  Questions also can be directed to the COVID-19 hotline at 213-740-6291 or emailed to covid19@usc.edu.

USC Emergency Information provides safety and other updates, including ways in which instruction will be continued if an officially declared emergency makes travel to campus infeasible.   Also Campus Safety and Emergency Preparedness and TrojansAlert and LiveSafe App mobile app.

USC Department of Public Safety –Emergency  UPC: (213) 740-4321 – HSC: (323) 442-1000 – 24-hour emergency or to report a crime. Provides overall safety to USC community.  Office 213-740-6000.

Suicide and Crisis Lifeline – Dial 988 Provides free and confidential support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Crisis Text Line text “HOME” to 741741.

Confidential On-Campus Resource:

• CARE-SC offers survivor support, sexual assault prevention, and more. Our confidential advocates, prevention educators, and professional counseling teams work to promote a universal culture of consent, and prevent and respond to gender- and power-based harm. Services available to all USC students at no cost. Reach us 24/7 at 213-740-9355 (WELL) for confidential advocate services, including arranging transportation to a specialized SART center for medical care and forensic exam. You may also choose to send a “Secure Message” or directly schedule with an confidential advocate using “Appointment” services through the MySHR portal; confidential advocates are here you, for any matter you wish to discuss related to intimate partner violence, survivorship, stalking, and other forms of intimate harm. 

Rape Treatment Center at Santa Monica-UCLA Medical Center is nationally recognized for its comprehensive, free treatment for sexual assault victims, including 24-hour emergency medical care. Victim advocacy services available. The Rape Treatment Center offers 24-hour help at (424) 259-7208 .

Sex Assault Center within the VIP Urgent Care Center at the LAC+USC Medical Center  2010 Zonal Avenue, Los Angeles (Health Sciences Campus). Victim advocacy services available. Includes 24-hour care. (323) 226-3961.

Rape, Abuse & Incest National Network (RAINN) National Sexual Assault Hotline, (800) 656-HOPE(4673); National Sexual Assault Online Hotline

Peace Over Violence: Peace Over Violence is a nonprofit 501c3, multicultural, community based and volunteer centered organization that offers as 24-hour rape hotline at (213) 626-3393. 

These campus offices--as well as USC professors and senior staff and DPS--are required to share reported information with the Office of Civil Rights Compliance (formerly the Office for Equity, Equal Opportunity, and Title IX or EEO-TIX).

• Office of Civil Rights Compliance (OCRC) - (213) 740-5086

• Information about how to get help or help someone affected by harassment, discrimination, retaliation on the basis of a protected characteristic, rights of protected classes, reporting options, and additional resources for students, faculty, staff, visitors, and applicants.

• USC Report & Response - (213) 740-2500

• The USC Report & Response website is the university’s central reporting portal for concerns arising in the academic space or workplace.  All concerns will be assessed and referred to the appropriate university office for resolution.  Any questions about USC Report & Response or reporting, in general, can be referred to the Office of Professionalism and Ethics at ope@usc.edu.
  
  

• USC Policy:

Faculty Handbook

USC Student Handbook

OCRC: The university’s Policy on Prohibited Discrimination, Harassment, and Retaliation (the Policy) and its two accompanying Resolution Processes (Discrimination, Harassment, and Retaliation (DHR) and Sexual Misconduct) apply to the university community, including students, student organizations, faculty and staff (including healthcare and student staff who supervise others), and third parties. OCRC is responsible for implementing our Policy and applicable processes.

The USC Culture Journey

USC Office of the Ombuds, A safe and confidential place to share your USC-related issues with a University Ombuds who will work with you to explore options or paths to manage your concern.  (213) 821-9556 and upcombuds@usc.edu,

Office of Student Accessibility Services provides certification for students with disabilities and helps arrange relevant accommodations. The phone number for OSAS is (213) 740-0776  (213) 740-6948 (TDD only), ability@usc.edu.

Veterans Resource Center (VRC) (TCC 330) / Benefits vets@usc.edu; Student Life vrc@usc.edu 

Office of Religious Life, which can offer guidance through a spiritual lens. URC 106 / Contact: Associate Dean Vanessa Gomez Brake

Last Updated August 2025