Unscroll helps you reduce distracting app and website use through voluntary daily limits and Focus sessions.
Email: appstore+unscroll@arrslan.com
When contacting support, include:
A short description of the problem
Your iPhone model and iOS version
The Unscroll app version
The steps that caused the issue
Do not send passwords, payment-card details, or screenshots containing sensitive personal information.
Unscroll uses Apple's Family Controls, Device Activity, and Managed Settings frameworks to let you select apps, categories, or websites, monitor progress toward your chosen limit, and shield selected items when your limit or Focus session requires it.
Your selections are represented by privacy-preserving Apple tokens. Unscroll does not read messages, passwords, browsing content, or content inside other apps.
Follow the explanation inside Unscroll, then approve Apple's authorization prompt. You can review or revoke access later in iOS Settings.
Usage progress is provided by Apple's Device Activity reporting system. It refreshes according to the system and may not update second by second. Limit enforcement continues through Apple's Device Activity monitoring.
The Today tab's exact minutes (for example "19 min left") are drawn by Apple's private Device Activity report inside the app. Apple doesn't let widgets show that report or read its numbers. Widgets only show what Screen Time has confirmed through its limit alerts:
On track: your limit is active and the 80% alert hasn't come yet. Open Unscroll for exact minutes.
At least 80% used: the 80% alert came, so there are at most a few minutes left (up to 4 minutes for a 20-minute limit).
Limit reached: the whole limit is used for today.
Temporary access or Focus on: a timer for that window, not your daily remaining time.
Screen Time is off, Nothing limited, or Set up your plan: something needs your attention in Unscroll or Settings.
Check that:
Screen Time access is still approved.
The app or its category is selected in Unscroll.
Your daily plan or Focus session is active.
Your configured schedule and limit have taken effect.
If authorization was revoked, approve it again. If the issue continues, restart Unscroll and contact support.
Unscroll never automatically charges you when a limit is reached or a goal is missed. Staying blocked and ending a Focus session early are always free. Every Focus Premium purchase starts with your action and requires confirmation through Apple.
Focus Premium is an optional weekly or annual auto-renewable subscription. It removes the daily cap on Focus sessions and unlocks premium Focus sounds. Free users keep daily Screen Time limits, 60 free Focus minutes each day, free sounds, and free early ending.
Open Unscroll's subscription settings or go to iOS Settings, select your Apple Account, then select Subscriptions. Apple manages billing, renewals, cancellations, and refunds.
Earlier versions offered one-time purchases for 15 minutes of temporary access. These products are no longer sold. Historical purchases remain in Apple's records.
Apple may require approval or additional processing. Focus Premium is activated only after Apple verifies the transaction. You can check its status in your Apple Account.
Unscroll does not activate Focus Premium for a cancelled, unverified, unavailable, or failed transaction. For billing status and purchase history, check your Apple Account purchase history.
Apple manages App Store billing and refund requests. Visit:
https://reportaproblem.apple.com/
If a resumable onboarding draft exists, use the Start Over option in onboarding. You can also delete and reinstall the app for a complete local reset, noting that iOS or backups may preserve some system-managed information.
You can change or disable your plan, clear your selected apps and websites, revoke Screen Time access in iOS Settings, or delete the app.
Read the Unscroll Privacy Policy at https://sites.google.com/view/unscrollprivacypolicy (also linked from the App Store listing and from Unscroll's You tab).
App: Unscroll: Break Scroll Habits
Developer: Yunus Arslan
Support email: appstore+unscroll@arrslan.com