• Branding & Corporate Identity: Developed content and designed infographics, posters, and ad copy for social media posts for visibility of the company’s functions (mainly for social media and top management messages).

• Internal & External Communications: Assisted in drafting the internal and external communications, such as press releases, scripts, newsletters, and social media posts.

• Digital Content & Social Media Management: Managed corporate social media accounts, created engaging content, and monitored online presence. 

• Publications & Editorial Support:
  Contributed to the development and review of monthly e-newsletters and corporate publications (Coffee Table Book and Manufacturing Book 2024) ensured accuracy, consistency, and alignment with organisational tone and messaging.

• Event Management & Stakeholder Engagement:
  Assisted in coordinating event involving external stakeholders and VIPs, ensuring compliance with protocol and achieving event objectives; supported the development of event-related collaterals and promotional materials.
  
  Project On-going:

• Few events coordination

• Task Force: Content  & Change Communication

• Media Campaign for  Implemented Companies in Malaysia, with MITI

• Media Campaign for IP 

• CTB publications

• NIMP 

July 2024- January 2025

Jobscope:

• Onboarding & Employee Integration: Assisted in onboarding processes for interns and new hires, developed welcome kits, and led TUSAS Malaysia employee handbook update.

• Recruitment & Screening: Screened resumes for engineering roles through LinkedIn, Jobstreet and Career webiste as well as coordinated interview sessions.

• Research & Policy Comprehension: Conducted research on best HR practices and employee well-being.

• Corporate Communication & External Communication: Drafted internal communications (emails, posters, infographics) and designed office posters for internal decoration projects. Represented the company at the MyAero’24 Summit, Perkeso Exhibitons, engaging with job seekers and promoting company initiatives.

• Event Management: Assisted as committee member for internal events like Wellness Day and Mental Health Awareness, TUSAS Annual Appreciation Night 2024.

• Documentation: Assisted in arranging employee documentation, including employee attendance, leave records, and overtime calculations. Gained exposure to how corporate KPIs functioned and assisted in creating slides for managerial presentations on KPIs and exposure to company and HR policies, talent mapping. 

• Training & Development: Participated in Quality Management Systems (QMS) and Leadership Training, supported staff development programs, and assisted with security clearance documentation.

• Performance Management & Appraisal: Supporting the performance appraisal process by assisting all departments in submitting and entering data into the system.

• Competency Mapping: Collaborated on aligning specific technical skills with our employees' competencies, making it easier to identify targeted training needs for each employee. This is where the aims to help coordinate initiatives to foster employee growth.

*Infor: my project involvement for internship is in the Project page.

July 2022 - Sept 2022

Jobscope:

• Data entry for production, ensuring that all chemical usage (CIP) and hot water flush data was recorded promptly and accurately.

• Reporting and presented comprehensive daily, weekly and monthly reports to managers, providing insights into production performance, issues by the QC and opportunities for improvement. 

• Recognized as a champion for Good Manufacturing Practices (GMP), consistently maintaining a high standard of cleanliness in the food manufacturing area, ensuring compliance with industry regulations. 

• Stock takes, reconciling actual raw material inventory with the SQL system, and implementing stock adjustments for monthly production. 

• Ad-hoc responsibilities including creating visually appealing and user-friendly graphic SOPs and Work Instructions, enhancing operational efficiency and standardization. 

• Successfully analyzed experimental data from the maintenance team, QA and QC, calculating monthly bottles per minutes metrics, bottleneck identification, and line capacity optimization based on bottle types, products and viscosity. Provided valuable insights for team improvements. 

• Computer skills: Developed necessary usage of Ecel, Word, PowerPoint and SQL. 

Jan 2019 - March 2019

• Cash management in ensuring the accurate handling of transactions and work flows. 

• Played a crucial role in inventory management, ensuring accurate stock levels and efficient stock replenishment.

• Developed effective verbal communication skills by delivering friendly and efficient customer service. 

• Addressed customer inquiries and resolved issues promptly and professionally to ensure satisfaction.