Security Tips for Protecting Your UCard and Account

1. Never Share Your UCard Details

Your UCard number, PIN, CVV, and one-time passwords (OTPs) are strictly confidential. Never share them with anyone, even if the request appears to come from customer support or a trusted source. Legitimate companies will never ask for sensitive card information.

2. Use Strong and Unique Passwords

Create a strong password for your UCard account that includes:

• Uppercase and lowercase letters

• Numbers

• Special characters

3. Enable Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of protection to your account. Even if someone obtains your password, they won’t be able to access your account without the second verification step, such as an OTP sent to your registered mobile number or email.

4. Check Your Account Regularly

Check your UCard transactions and account activity frequently. If you notice any unauthorized or suspicious transactions, report them immediately to customer support. Early detection can prevent further losses.

5. Beware of Phishing Scams

Phishing emails, messages, and fake websites are common methods used by fraudsters. Be cautious of:

• Urgent messages asking for personal details

• Links that redirect to unfamiliar websites

• Emails with spelling or grammar mistakes

Always access your UCard account by typing the official website URL directly into your browser.

6. Keep Your Devices Secure

Ensure your mobile phone, tablet, and computer are protected by:

• Updated antivirus software

• Regular system updates

• Screen locks or biometric security

Avoid accessing your UCard account on public or shared devices.

7. Use Secure Internet Connections

Never log in to your UCard account using public Wi-Fi networks, such as those in cafes or airports. Public networks are often unsecured and can expose your information to hackers. Always use a trusted and private internet connection.

8. Log Out After Each Session

After accessing your UCard account, always log out, especially when using a shared or public device. This simple habit helps prevent unauthorized access.

9. Report Lost or Stolen Cards Immediately

If your UCard is lost or stolen, contact customer support immediately to block the card. Prompt action minimizes the risk of fraudulent transactions and protects your funds.

10.Stay Informed About Security Updates

Keep yourself updated with the latest security alerts, policies, and fraud prevention tips provided by your UCard service provider. Awareness is one of the most effective defenses against online fraud.