Publications

Papers

• McKay, D., Twidale, M., & Buchanan, G. (2025). Not all who wander are lost: an argument for searching to browse as a separate information behaviour. Information Research an international electronic journal, 30(CoLIS), 525-539.

• Desai, S., Chin, J., Wang, D., Cowan, B., & Twidale, M. (2025). Toward Metaphor-Fluid Conversation Design for Voice User Interfaces. arXiv preprint arXiv:2502.11554.

• Jahn L, Engelbutzeder P., Michel L., Prost S., Twidale M., Randall D., Wulf V (2025) Blending Code and Cause: Understanding the Dynamic Motivations of Volunteer Developers in community-driven FOSS projects. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems

• Enakrire, R. T., Twidale, M. B., & Lueg, C. P. (2025). How instructors and librarians at African universities cope with confusion resulting from ever-changing software applications. Journal of Electronic Resources Librarianship, , 1-21, 37(1).

• Zhang, H., McKay, D., Twidale, M., & Buchanan, G. (2024). Something Just Like This: A Secret History of the Role of Analogues in Information Seeking. In Proceedings of the 2024 Conference on Human Information Interaction and Retrieval 189-198.

• Bainbridge, D., Cowgill, R., Perry, F., Downie, J. S., Dix, A. J., & Twidale, M. B. (2023). Collaborative musicology: Designing a digital library of musical events ephemera. In Proceedings of the 10th International Conference on Digital Libraries for Musicology (119-127).

• Desai, S. & Twidale, M.B. (2023). Using Playful Metaphors to Conceptualize the Use of ChatGPT—An Autoethnography. Procs ASIS&T.

• Desai, S. & Twidale, M.B. (2023). Metaphors in Voice User Interfaces: A Slippery Fish. TOCHI. ACM Transactions on Computer-Human Interaction. 30(6)89. 

• Hu, X., & Twidale, M. (2023, July). A Scoping Review of Mental Model Research in HCI from 2010 to 2021. International Conference on Human-Computer Interaction (101-125).

• Dix, A., Jones, E., Cowgill, R. E., Armstrong, C., Ridgewell, R., Twidale, M., Downie, S., Reagan, M., Bashford, C., Neads, C-A. & Davies, V. (2023) Enriching Cultural Heritage Communities: New Tools and Technologies. Interacting with Computers.

• Twidale, M., Bonn, M., Lenstra, N., Ocepeck, M. and Palmer, C.L. (2022), Ocean's 11 - Librarians ‘22: A Conversation about the Impossibility of Staying Good at Your Job in the Information Professions. Proceedings of the Association for Information Science and Technology, 59: 610-613.  

• Dix, A., Jones, E.B., Neads, C.A., Davies, V., Cowgill, R., Armstrong, C.B., Ridgewell, R., Twidale, M., Downie, S.R., Reagan, M. and Bashford, C., 2022, July. Tools and technology to support rich community heritage. In 35th International BCS Human-Computer Interaction Conference (pp. 1-10). BCS Learning & Development.

• Cheng, S. and Twidale, M. (2022). Census Racial Metadata: Categories Used for Different Racial Groups Across Countries and Time. Proceedings of the Association for Information Science and Technology, 59: 648-649. 

• Desai, S. & Twidale, M.B. (2022). Is Alexa like a computer? A search engine? A friend? A silly child? Yes.  CUI 22.  Proceedings of the 4th Conference on Conversational User Interfaces (pp. 1-4).

• Zhang, H., Buchanan, G., Kelly, R., Twidale, M.B., Chang, S., & McKay, D. (2022). It's Still Rock and Roll to Me: A Model of Online Browsing Behaviour. Proceedings of the Association for Information Science and Technology, 59(1), 381-392.

• Lueg, C., Nichols, D., & Twidale, M. (2022) Why better usability makes the digital world more socially just. / Warum eine bessere Usability die digitale Welt sozial gerechter macht. Society Byte, science magazine of the Bern University of applied science.

• Lueg, C., Nichols, D., & Twidale, M. (2022). Usability matters—I’d like to complain about this user experience! Information Matters, Vol. 2, Issue 3. 

• Dix, A. Downie, J.S., Cowgill, R., Armstrong, C., Ridgewell, R., Twidale, M., Reagan, M. and Kathleen McGowan, K. (2022). FAIR but Flexible: Designing for Dynamic User Contributions in Digital Musicology Resources. DLfM 2022 (9th International Conference on Digital Libraries for Musicology).  

• Armstrong, C., Cowgill, R. E., Dix, A., Bashford, C., Ridgewell, R., Reagan, M., Twidale, M. & Downie, J. S.  (2022). Reframing Ephemera: Digitisation, Community Music-Making, and Archival Value(s). In Giglitto, D., Ciolfi, L. & Lockley, E. (eds.). Digital Approaches to Inclusion and Participation in Cultural Heritage, Routledge.

• Kathryn Hays, Arturo Barrera, Lydia Ogbadu-Oladapo, Olumuyiwa Oyedare, Julia Payne, Mohotarema Rashid, Jennifer Stanley, Lisa Stocker, Christopher Lueg, Michael Twidale, Ruth West. (2022) A state of the art and scoping review of embodied information behavior in shared, co-present extended reality experiences. Electronic Imaging, The Engineering Reality of Virtual Reality Volume: 34 | Article ID: ERVR-298.

• Narisetti, S. R. K., & Twidale, M. (2021). App Analysis with a Larger Than Usual Number of Usability Experts. In International Conference on Human-Computer Interaction (pp. 49-54). Springer.

• Twidale, M. B., Nichols, D. M., & Lueg, C. P. (2021). Everyone everywhere: A distributed and embedded paradigm for usability. Journal of the Association for Information Science and Technology.

• Bonn, M. & Twidale, M.B. (2021). Informated Food Part I. Information Matters. 

• Bonn, M. & Twidale, M.B. (2021). Informated Food Part II. Information Matters.  

• Cowgill, R. E., Dix, A., Bashford, C., Downie, J. S., Twidale, M., Reagan, M., Ridgwell, R., & McVeigh, S. (2021). Towards a Foundation for Collaborative Digital Archiving with Local Concert-Giving Organisations. 8th International Conference on Digital Libraries for Musicology, In association with the annual conference of IAML, the International Association of Music Libraries, Archives and Documentation Centres, DLfM21 conference. 

• Mckay, D., Twidale, M. B., & Buchanan, G. (2021). Lady Chatterley's Library: Books and Reading as Public Performance and Private Act. In Proceedings of the 2021 Conference on Human Information Interaction and Retrieval. 197-208.

• Lueg, C.P. & Twidale, M.B. (2020). What Data Won't Tell You About the "Digitized Individual". Library Trends. 68(4) 599-610.

• Cowgill, R. E., Dix, A., Bashford, C., Downie, J. S., Twidale, M., Reagan, M., Ridgwell, R., & McVeigh, S. (2020). Democratising Digitisation: Making History with Community Music Societies in Digitally Enabled Collaborations. 7th International Conference on Digital Libraries for Musicology, Montreal, Canada.  

• McKay, D., Michael Twidale, M., & George Buchanan, G. (2020). Strike a Pose: Gender and the Public and Private Performance of Magazine Reading. Proceedings, JCDL. 

• Twidale, M.B. & Hansen, P. (2019). Agile research. First Monday, 24(1).  doi: http://dx.doi.org/10.5210/fm.v24i1.9424

• Huang, H. Y., Twidale, M., & Bashir, M. (2020). ‘If you agree with me, do I trust you?’: An examination of human-agent trust from a psychological perspective. In Y. Bi, R. Bhatia, & S. Kapoor (Eds.), Intelligent Systems and Applications - Proceedings of the 2019 Intelligent Systems Conference IntelliSys Volume 2 (pp. 994-1013). (Advances in Intelligent Systems and Computing; Vol. 1038). Springer-Verlag. https://doi.org/10.1007/978-3-030-29513-4_73 

• Twidale, M., & Nichols, D. (2019). Radical research honesty in a post-truth society. iConference 2019 Blue Sky Papers. http://hdl.handle.net/2142/103140 

• Rutter, S., Blinzler, V., Ye, C., Wilson, M.L., & Twidale, M.B. (2019). Search tactics used in solving everyday how-to technical tasks: Repertoire, selection and tenacity. Information Processing & Management, 56(3), 919-938.

• Zhao C., Twidale M.B., Nichols D.M. (2018) Acquiring Metadata to Support Biographies of Museum Artefacts. Procs ICADL 2018. LNCS, v11279. 304-315.

• Thomer, A. K., Weber, N. M., & Twidale, M. B. (2018). Supporting the long-term maintenance of natural history museum databases. Proceedings of the Association for Information Science and Technology. 

• Thomer, A.K., Twidale, M.B., & Yoder, M.J. (2018). Transforming Taxonomic Interfaces: supporting the cooperative development and maintenance of complex classification systems.  CSCW 2018 Procs. Article 173 DOI: https://doi.org/10.1145/3274442.

• Twidale, M.B. & Rennick-Egglestone, S. (2018). Experience Trailers. Interactions 25(4) 58-62.

• Lueg, C.P. & Twidale, M.B. (2018). Designing for Humans, Not Robots (or Vulcans). Library Trends 66(4) 409-421. Special Issue: “Information and the Body.” 

• Twidale, M.B. (2017). Seven LIGO authors not accounted for. Nature, 551(7679) 168-168.

• Thomer, A., Cheng, Y.-Y., Schneider, J., Twidale, M., & Ludäscher, B. (2017). Logic-Based Schema Alignment for Natural History Museum Databases. Knowledge Organization. 44(7) 545–558. 

• Yoder, M., Twidale, M., & Thomer, A. (2017). Sustainability in Biodiversity Software Development: More financing or better practices?. Biodiversity Information Science and Standards, 1, e20283.

• Nichols, D.M. and Twidale, M.B. (2017). Metrics for openness. Journal of the Association for Information Science and Technology, 68(4) 1048–1060. 

• Rutter, S., Blinzler, V., Ye, C., Twidale, M.B. & Wilson, M.L. (2017). Complex search task: how to make a phone safe for a child. CEUR Workshop Proceedings, 1798. pp. 34-36. 

• Hou, C-Y Twidale, M.B. Worley, S. & Mayernik, M.S. (2017). Case Studies of Selected Usability Evaluation Techniques and their Applications to Improve Data Repositories. Poster at IDCC 2017.

• Hou, C.Y., Twidale, M.B., Mayernik, M.S., Duerr, R.E. (2016). The Applicability of Usability Practices & Principles to Data Archives/Repositories. 2016 DataONE Users Group Meeting.

• Wilson, M.L., Ye, C., Twidale, M.B., Grasse, H., Rosenthal, J., & McKittrick, M. (2016). Search Literacy: Learning to Search to Learn. Proceedings Search As Learning Workshop, Pisa.

• Thomer, A.K., Twidale, M.B., Guo, J., & Yoder, M.J. (2016). Taxonomic Work as Information Work: Design for Semantic Refactoring. Procs CSCW HCSW Workshop.  

• Thomer, A.K., Twidale, M.B., Guo, J., & Yoder, M.J. (2016). Co-designing Scientific Software: Hackathons for Participatory Interface Design. In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA '16). ACM, New York, NY, USA, 3219-3226.

• Blake, C., Souden, M., Anderson, C. L., Twidale, M. & Stelmack, J.E. (2015). Online question answering practices to support healthcare data re-use. Proc. Assoc. Info. Sci. Tech.

• Kim, J. G., Park, S., Karahalios, K., & Twidale, M. (2015). Labor Saving and Labor Making of Value in Online Congratulatory Messages. In Social Informatics (pp. 245-260). Springer International Publishing.

• Organisciak, P. & Twidale, M.B. (2015). Design Facets of Crowdsourcing. Procs iConference. 

• Organisciak, P. & Twidale, M.B. (2014). When the Elevator Pitch Meets the Subject Heading: How Mixtures of Other Documents Can Describe What a Document is About. Procs ASIS&T ’14.

• Thomer, A.K., & Twidale, M.B. (2014). How Databases Learn. Proceedings iConference 827-833. 

• Weber, N., Thomer, A., Michael Twidale, M.B. (2013). Niche Modeling: Ecological Metaphors for Sustainable Software in Science. Workshop on Sustainable Software for Science: (WSSSPE) SC13.

• Twidale, M.B. & Nichols, D.M. (2013). Agile methods for agile universities. In Besley, T.A.C. & Peters, M.A. (eds.), Re-imagining the Creative University for the 21st Century. Sense Publishers. 27-48.

• Takazawa, A. & Twidale, M.B. (2013). When you wish upon a blog: how collaborative information seeking can interleave with CSCW. Workshop on Collaborative Information Seeking, CSCW 2013.

• Twidale, M.B., Blake, C. & Gant, J.P. (2013). Towards a data literate citizenry. Proceedings, iConference 2013, 247-257.

• Bainbridge, D., Twidale, M. B., & Nichols, D. M. (2012). Interactive context-aware user-driven metadata correction in digital libraries. International Journal on Digital Libraries, 13(1) 17-32.

• Nichols, D.M., Twidale, M.B. & Cunningham, S.J. (2012). Metadatapedia: A proposal for aggregating metadata on data archiving. Proceedings, iConference’12. 370-376.

• Jones, M.C. & Twidale, M.B. (2012). Exploring the boundaries of collaborative software development. Workshop on the Future of Collaborative Software Development, CSCW 2012.

• Zhang, H., Twidale, M.B. & Smith, L. C. (2012). Mine, Yours and Ours: Using Shared Folders in Personal Information Management. Proceedings, PIM 2012 Workshop, CSCW 2012 Seattle, WA 

• Zilouchian Moghaddam, R., Twidale, M., & Bongen, K. (2011). Open source interface politics: identity, acceptance, trust, and lobbying. Proceedings, CHI EA’11 1723–1728. 

• England, D., Edmonds, E., Sheridan, J. G., Pobiner, S., Bryan-Kinns, N., Wright, P., Twidale, M., et al. (2011). Digital arts and interaction (invited). Proceedings, CHI EA’11 609–612. 

• Salovaara, A., Höök, K., Cheverst, K., Twidale, M., Chalmers, M., & Sas, C. (2011). Appropriation and creative use: linking user studies and design. PART 2 Proceedingss, CHI EA’11 37–40. 

• Nichols, D.M. & Twidale, M.B. (2011). Recommendation, Collaboration and Social Search. In Ruthven I. & Kelly, D. Interactive Information Retrieval. Facet Publishing. 205-220. 

• Bainbridge, D., Twidale, M.B. & Nichols, D.M. (2011). That's 'é' not 'þ' '?' or '☐': A user-driven context-aware approach to erroneous metadata in digital libraries. Proceedings of the 11th ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL'11). 39-48.

• Hahn, J., Twidale, M., Gutierrez, A., Farivar, R. (2011). Methods for applied mobile digital library research: a framework for extensible wayfinding systems. The Reference Librarian 52 (1/2) 106-116.

• Gruzd, A. & Twidale, M.B. (2011). Multitasking Made Easy: Supporting Academic Writing in Digital Libraries with an Ambient Search System. In Digital Libraries - Methods and Applications, Kuo Hung Huang (Ed.), InTech, 197-208.

• Marty, P.F. & Twidale, M.B. (2011). Museum informatics across the curriculum: Ten years of preparing LIS students for careers transcending libraries, archives, and museums. Journal of Education for Library and Information Science 52(1) 9-16.

• Zhang, H., Smith, L.C., Twidale, M.B. & Gao, F.H. (2011). Seeing the Wood for the Trees: Enhancing Metadata Subject Elements with Weights. Information Technology and Libraries 30(2) 75-80.

• Zhang, H. & Twidale, M.B. (2011). Folders as Workplaces and the Impact on Relationships Between Files. GSLIS Technical Report.  

• Zhang, H., Smith, L.C. & Twidale, M.B.. (2010). Four epistemological views of information organization behavior on personal computers of information workers. Proceedings, 73rd ASIS&T Annual Meeting.

• Shah, C., Reddy, M., & Twidale, M.B. (2010). Collaborative information seeking (CIS): toward new theories and applications. Proceedings, 16th ACM conference on supporting group work (GROUP '10). 359-360.

• Rathi, D. and Twidale, M. B. (2010). Ditch the Smileys: Customizing a Stopword List for Email-based Data. Proceedings, 38th Conference of the Canadian Association for Information Science (CAIS), Montreal.

• Twidale, M.B. (2010). From Ubiquitous Computing to Ubiquitous Learning. In: B. Cope & M. Kalantzis (eds) Ubiquitous Learning. University of Illinois Press. 72-89.

• Bach, P.M. & Twidale, M.B. (2010). Social Participation in Open Source: What it means for designers. interactions. 17(3) 70-74.

• Urban, R., Twidale, M.B. & Adamczyk, P. (2010). Designing and Developing a Collections Dashboard. In J. Trant and D. Bearman (eds). Proceedings, Museums and the Web, Toronto.

• Bach, P.M. & Twidale, M.B. (2010). Involving reflective users in design. CHI 2010. 2037-2040.

• Zhang, H. & Twidale, M.B. (2010). To keep, or not to keep: or options in between? Proceedings, iConference 2010.

• Urban, R.J., Adamczyk, P., & Twidale, M.B. (2010). Cultural Heritage Information Dashboards. Proceedings, iConference 2010.

• Twidale, M.B. & Nichols, D.M. (2010). Collaborative Information Retrieval. In Bates, M. & Maack M.N. (Eds.) The Encyclopaedia of Library and Information Sciences. Third Edition. Taylor & Francis. 1080-1087.

• Nichols, D.M., Paynter, G., Chan, C-H., Bainbridge, D., McKay, D., Twidale, M.B. & Blandford, A. (2009). Experiences in Deploying Metadata Analysis Tools for Institutional Repositories. Cataloging and Classification Quarterly 47(3/4) 229-248.

• Twidale, M.B. & Nichols, D.M. (2009). Computational Sense for Digital Librarians. In Theng, Y-L., Foo, S., Goh, D.H-L. & Na, J-C (eds.) Handbook of Research on Digital Libraries: Design, Development, and Impact, Information Science Reference. 552-561.

• Jones, M.C. & Twidale, M.B. (2009). Software Informatics? Proceedings iConference 2009.

• Singh, V., Twidale, M.B. & Nichols, D.M. (2009). Users of Open Source Software – How do they get help? Proceedings HICSS 2009.

• Floyd, I R., Jones, M.C., Twidale, M.B. (2008). Resolving Incommensurable Debates: A Preliminary Identification of Persona Kinds, Attributes, and Properties. Artifact: Journal of Virtual Design. 2(1) 12-26.

• Rathi, D., Twidale, M.B., Singh, V. & Bisen, A.S. (2008). ‘Users = Designers’: A Participatory Approach in Designing a Knowledge Management System. Proceedings, International Conference on Knowledge Management ICKM 2008.

• Singh, V & Twidale, M.B. (2008). The Confusion of Crowds: non-dyadic help interactions. Proceedings CSCW2008. 699-702.

• Twidale, M.B. & Floyd, I.R. (2008). Infrastructures From the Bottom-Up and the Top-Down: Can They Meet in the Middle? Proceedings PDC 2008. 238-241.

• Jones, M.C., Twidale, M.B., & Churchill, E. (2008). Mashing up Visual Languages and Web Mash-ups. Proceedings IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC) 143-146.

• Nichols, D.M., Chan, C-H., Bainbridge, D., McKay, D. & Twidale, M.B. (2008). A Lightweight Metadata Quality Tool. Proceedings JCDL 2008 385-388.

• Twidale, M.B., Gruzd, A. & Nichols, D.M. (2008). Writing in the Library: exploring tighter integration of digital library use with the writing process. Information Processing & Management (44) 2, 558-580.

• Jones, M.C., Floyd, I.R. & Twidale, M.B. (2008). Teaching Design with Personas. Proceedings HCIEd, Rome 2008. Magazine of Interaction Design & Architecture(s) Year II&III N. 3&4. pp75-82.

• Stvilia, B., Twidale, M.B., Smith, L.C. & Gasser, L. (2008). Information quality work organization in Wikipedia. JASIST. 59(6) 983-1001.

• Jones, M.C., Floyd, I.R. & Twidale, M.B. (2007). Patchwork prototyping with open source software.  In St. Amant, K., Still, B. Editors. The Handbook of Research on Open Source Software. Idea Group, Inc. Ch. XI. 126-140.

• Huang, J., & Twidale, M.B. (2007). Graphstract: Minimal Graphical Help for Computers. Proceedings, UIST 203-212. 

• Jones, M.C., Floyd, I.R., Rathi, D. & Twidale, M.B. (2007). Web Mash-ups and Patchwork Prototyping: User-driven technological innovation with Web 2.0 and Open Source Software. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS'07).

• Nichols, D.M., Bainbridge, D. & Twidale, M.B. (2007). Constructing Digital Library Interfaces. Proceedings, JCDL: 331-332.

• Adamczyk, P.D., Hamilton, K., Twidale, M.B. & Bailey, B.P. (2007). Tools in support of creative collaboration. Proceedings of the 6th ACM SIGCHI conference on Creativity & Cognition 273 – 274. 

• Adamczyk, P.D. & Twidale, M.B. (2007). Supporting multidisciplinary collaboration: requirements from novel HCI education. Proceedings, CHI 2007: 1073-1076.

• Adamczyk, P.D., Hamilton, K., Twidale, M.B. & Bailey, B.P. (2007). HCI and new media arts: methodology and evaluation. CHI '07 extended abstracts on Human factors in computing systems 2813 – 2816.

• Urban, R., Marty, P., & Twidale, M.B. (2007). A second life for your museum: 3D multi-user virtual environments and museums. Proceedings, Museums and the Web, San Francisco, CA.

• Yurcik, W., Su Thompson, R.S., Twidale, M.B. & Rantanen, E.M. (2007). If You Can’t Beat’em, Join’em: Combining Text and Visual Interfaces for Security System Administration. interactions 14(1) 12-14.

• Lueg, C, Huang, J. & Twidale, M.B. (2007). Mystery Meat revisited: Spam, Anti-Spam Measures and Digital Redlining. Webology 4(1) Article 36.

• Urban, R., Twidale, M.B. and Marty, P.F. (2007). Second Life: Museums and Archeological Modeling. Digital Humanities 2007, Conference Abstracts Book.

• Stvilia, B., Gasser, L., Twidale M.B. & Smith, L.C. (2007). A Framework for Information Quality Assessment. JASIST, 58(12) 1720-1733.

• Stvilia, B., Gasser, L., & Twidale, M.B. (2007). Metadata quality problems in federated collections. In: L. Al-Hakim (Ed.), Challenges of Managing Information Quality in Service Organizations. IGI Global.154-186.

• Rathi, D. , Twidale, M. B. Singh, V. and Jones, M. C. (2007). Your Mark is My Dirt: Impact of Email Signatures on Decision Making. 9th International Conference on Decision Support Systems, Kolkata, India. 

• Palmer, C., Knutson, E., Twidale, M.B., & Zavalina, O. (2006). Collection Definition in Federated Digital Resource Development. Proceedings, ASIS&T.

• Schnädelbach H., Koleva B., Twidale M.B, & Benford S. (2006). The Augurscope: refining its design. Presence: Teleoperators and virtual environments. Special Issue on Virtual Heritage. 15(3) 278-293.

• Jones, M.C., Rathi, D., & Twidale, M.B. (2006). Wikifying your Interface: Facilitating Community-Based Interface Translation. In Proceedings of the 6th ACM conference on Designing Interactive systems, DIS 2006. 321-330.

• Nichols, D.M. & Twidale, M.B. (2006). The usability of open source software: analysis and prospects. In R.K. Jain (Ed.) Open Source Software in Business - Issues and Perspectives, Hyderabad, India: ICFAI University Press, 167-188.

• Gruzd, A. & Twidale, M.B. (2006). Write While You Search: Ambient Searching of a Digital Library in the Context of Writing. Position paper for the Workshop on Digital Libraries in the Context of Users' Broader Activities (DL-CUBA 2006) Joint Conference on Digital Libraries (JCDL'06), Chapel Hill, NC.

• Nichols, D.M., Bainbridge, D., Downie, J.S. & Twidale, M.B. (2006). Learning by Building Digital Libraries. In Proceedings of the 6th ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL'06), Chapel Hill, NC. 185-186. 

• Nichols, D.M. & Twidale, M.B. (2006). Usability Processes in Open Source Projects. Software Process - Improvement and Practice Journal: Special Issue on Free/Open Source Software Processes. 11(2) 149-162.

• Lueg, C, Huang, J. & Twidale, M.B. (2006). Mystery Meat: Where does spam come from, and why does it matter? In Proceedings of 15th EICAR Annual Conference "Security in the Mobile and Networked World" 150-163. 

• Dix, A., Ormerod, T., Twidale, M.B., Sas, C., Gomes da Silva, P.A. & McKnight, L. (2006). Why bad ideas are a good idea. Proceedings of the First Joint BCS/IFIP WG13.1/ICS/EU CONVIVIO HCI Educators’ Workshop “HCIEd.2006-1 inventivity: Teaching theory, design and innovation in HCI” 23-24.

• Singh, V., Twidale, M.B. & Rathi, D. (2006). Open Source Technical Support: A Look at Peer Help-Giving. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 6 p118c. 

• Twidale, M.B. (2005). Over the shoulder learning: supporting brief informal learning. Computer Supported Cooperative Work 14(6) 505-547. 

• Twidale, M.B. & Jones M.C. (2005). “Let them use emacs”: the interaction of simplicity and appropriation. International reports on socio-informatics 2(2) 66-71.

• Jones M.C. & Twidale, M.B. (2005). What’s in a name? Exploring the connections between abstraction and appropriation. International reports on socio-informatics 2(2) 43-47.

• Lueg, C. & Twidale, M.B. (2005). Do Web Interfaces to Email Services Support Users in Coping with Spam Filter Brittleness? Poster presented at the 6th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2005). 7-9 July 2005, Auckland, New Zealand.

• Stvilia, B., Twidale, M. B., Smith, L. C., & Gasser, L. (2005). Assessing information quality of a community-based encyclopedia. In: Proceedings of the International Conference on Information Quality - ICIQ 2005. Cambridge, MA 442-454.

• Stvilia, B., Twidale, M.B., Gasser, L. & Smith, L.C. (2005). Information quality in a community-based encyclopedia. In: S. Hawamdeh (Ed.), Knowledge Management: Nurturing Culture, Innovation, and Technology - Proceedings of the 2005 International Conference on Knowledge Management. Charlotte, NC: World Scientific Publishing Company 101-113.

• Rathi, D., Twidale, M.B., & Singh, V. (2005). Adapting Knowledge Management Systems For Collaborative Technical Problem Solving. In: S. Hawamdeh (Ed.), Knowledge Management: Nurturing Culture, Innovation, and Technology - Proceedings of the 2005 International Conference on Knowledge Management. Charlotte, NC: World Scientific Publishing Company 179-191.

• Marty, P.F. & Twidale, M.B. (2005). Extreme Discount Usability Engineering. Technical Report ISRN UIUCLIS--2005/1+CSCW.

• Twidale, M.B. & Marty, P.F. (2005). Come On Down! A Game Show Approach to Illustrating Usability Evaluation Methods. interactions 12(6) 24-27.

• Marty, P.F. & Twidale, M.B. (2005). Usability@90mph: Presenting and Evaluating a New, High-Speed Method for Demonstrating User Testing in Front of an Audience. First Monday 10(7) July.

• Huang, J., Lu, B. & Twidale, M.B. (2005). Graphical Abstract Help. Proceedings, 6th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2005). Auckland, New Zealand. 83 – 89.

• Twidale, M.B., Wang, X.C., & Hinn, D.M. (2005). CSC*: Computer Supported Collaborative Work, Learning, and Play. Proceedings, Computer Supported Collaborative Learning (CSCL) conference, Taipei, Taiwan. 687-696.

• Shreeves, S.L., Knutson, E.M., Stvilia, B., Palmer, C.L., Twidale, M.B. & Cole, T.W. (2005). Is ‘quality' metadata ‘shareable' metadata? The implications of local metadata practice on federated collections. In H.A. Thompson (Ed.) Proceedings 12th National Conference of the Association of College and Research Libraries, Minneapolis, MN. 

• Sánchez, J. A., Twidale, M.B., Nichols, D.M. & Silva, N. (2005). Experiences with starfield visualizations for analysis of library collections. Proceedings of SPIE -- Volume 5669 Visualization and Data Analysis 2005, Robert F. Erbacher, Jonathan C. Roberts, Matti T. Grohn, Katy Borner, Editors, pp. 215-225.

• Twidale, M.B. & Nichols, D.M. (2005). Exploring Usability Discussions in Open Source Development. Proceedings. 38th Hawaii International Conference on System Sciences, HICSS-38, Track 7, p.198c.

• Twidale, M.B. & Ruhleder, K. (2004). Where am I and Who am I? Issues in collaborative technical help. Proceedings, CSCW04. 378-387.

• Twidale, M.B. (2004). Worrying about Infrastructure. Position paper for CSCW Workshop on Distributed Collaborative Practice.

• Marty, P.F. & Twidale, M.B. (2004). Lost in gallery space: A conceptual framework for analyzing the usability flaws of museum Web sites. First Monday 9(9).

• Hopkins, L.D., Twidale, M.B. & Pallathucheril, V.G. (2004). Interface devices and public participation. Proceedings of the 3rd Annual Public Participation GIS Conference, Madison, WI: Urban and Regional Information Systems Association. 71-83.

• Schnädelbach H., Koleva B., Twidale M.B. & Benford, S. (2004). The Iterative Design Process of a Location-aware Device for Group Use. Proceedings Ubicomp2004, Lecture Notes in Computer Science Vol 3205. 329-346.

• Hinn, D.M., Wang, X.C., & Twidale, M.B. (2004). Collaborative Learning of Computer Applications in the Contexts of Work, Learning and Play. Proceedings, 4th Annual IEEE International Conference on Advanced Learning Technologies, Joensuu, Finland. 201-205.

• Stvilia, B., Gasser, L., Twidale, M.B, Shreeves, S.L., & Cole, T.W. (2004). Metadata quality for federated collections. Proceedings, ICIQ04 - 9th International Conference on Information Quality. Cambridge, MA : 111-125. 

• Hinn, D.M., Twidale, M.B., & Wang, X.C. (2004). Computer-supported collaborative learning: Learning the work of play. Invited panelists at the Social Learning and Gaming Workshop at CHI 2004. 

• Wang, X.C., Hinn, D.M., & Twidale, M.B. (2004). Spontaneous collaboration: Perspectives from computer supported learning, play, and work. Paper presented at the annual meeting of American Educational Research Association, San Diego, CA.

• Twidale, M.B. & Ruhleder, K. (2004). Over-the-Shoulder Learning in a Distance Education Environment. In C. Haythornthwaite & M.M. Kazmer (Eds.) Learning, Culture and Community in Online Education: Research and Practice. NY: Peter Lang. 177-194. 

• Nichols, D.M., McKay, D. & Twidale, M.B. (2003). Participatory Usability: Supporting Proactive Users. Proceedings, CHINZ'03, Dunedin, New Zealand. 63-68

• Knutson, E., Palmer, C. & Twidale, M.B (2003). Tracking Metadata Use for Digital Collections. In DC-2003: Proceedings of the International DCMI Metadata Conference and Workshop p. 243-244.

• Lu, B. & Twidale, M.B. (2003). Managing Multiple Passwords and Multiple Logins: MiFA Minimal-Feedback Hints for Remote Authentication. Proceedings, Interact 2003, Zurich. 821-824. 

• Nichols, D.M. & Twidale, M.B. (2003). The Usability of Open Source Software. First Monday 8(1) Jan. 6th.

• Lu, B. & Twidale, M.B. (2003). Sandbox: An Encapsulated Exploratory Environment. Technical Report ISRN UIUCLIS--2003/3+CSCW. 

• Lu, B. & Twidale, M.B. (2003). GraphStract: Graphical Abstracts for Explaining Interaction. Technical Report ISRN UIUCLIS--2003/4+CSCW. 

• Marty, P., Rayward, W.B. & Twidale M.B. (2003). Museum Informatics. In B. Cronin (Ed.), Annual Review of Information Science and Technology. Vol. 37. Medford: Information Today. 259-294.

• Twidale, M.B. & Marty, P.F. (2000). Coping with errors: the importance of process data in robust sociotechnical systems. Proceedings CSCW'00. 269-278.

• Nichols, D.M., Pemberton, D., Dalhoumi, S., Larouk, O., Belisle, C. & Twidale, M.B. (2000). DEBORA: Developing an interface to support collaboration in a digital library. in José Borbinha & Thomas Baker, (Eds.), Research and Advanced Technology for Digital Libraries, 4th European Conference, ECDL 2000, Lecture Notes in Computer Science N° 1923, Springer-Verlag, 239-248. 

• Harum, S. & Twidale, M.B. (2000). Successes and Failures of Digital Libraries. Edited Proceedings of the 35th Annual Clinic on Library Applications of Data Processing. GSLIS, University of Illinois.

• Crabtree, A., Nichols, D.M., O'Brien, J., Rouncefield, M. & Twidale, M.B. (2000). Ethnomethodologically-informed ethnography and information systems design. JASIS 51 (7) 666-682.

• Ruhleder, K. & Twidale, M.B. (2000). Reflective Collaborative Learning on the Web: Drawing on the Master Class. First Monday 5 (5) - May 1st 2000.

• Twidale, M.B. (2000). Interfaces for Supporting Over-The-Shoulder Learning. In M. Benedict (Ed.), Proceedings, HICS 2000: The Fifth Annual Conference on Human Interaction with Complex Systems. The Beckman Institute, University of Illinois at Urbana-Champaign. April 2000. 33-37.

• Marty, P.F. & Twidale, M.B. (2000). Unexpected help with your web-based collections: Encouraging data quality feedback from your online visitors. Proceedings, Museums and the Web, Minneapolis. 

• Rayward, W.B. & Twidale, M.B. (1999). From Docent to Cyberdocent: Education and Guidance in the Virtual Museum. Archives and Museum Informatics 13(1) 23-53. 

• Twidale, M.B. & Nichols, D.M. (1999). Computer Supported Cooperative Work in the Information Search and Retrieval Process. In M.E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 33, pp. 259-319). Medford: Information Today.

• Nichols, D.M. & Twidale, M.B. (1999). Computer supported cooperative work and libraries, Vine. 109 10-15.

• Twidale, M.B. & Nichols, D.M. (1998). Designing Interfaces to Support Collaboration in Information Retrieval. Interacting with Computers, 10(2) 177-93.

• Twidale, M.B., Nichols, D.M. & Paice, C.D. (1997). Browsing is a Collaborative Process. Information Processing & Management, 33(6) 761-83.

• Crabtree, A., Twidale, M.B. O'Brien, J. & Nichols, D.M. (1997). Talking in the Library: Implications for the Design of Digital Libraries. Proceedings, ACM Digital Libraries '97, 221-228.

• Twidale, M.B., Chaplin, D., Crabtree, A., Nichols, D.M., O'Brien, J & Rouncefield, M. (1997). Collaboration in Physical and Digital Libraries, British Library Research and Innovation Report No. 64, ISBN: 071233324X.

• Nichols, D.M. & Twidale, M.B. (1997). Matchmaking and Privacy in the Digital Library: striking the right balance. Proceedings, 4th UK/International Conference on Electronic Library and Visual Information Research (ELVIRA 4), 31-38. 

• Nichols, D.M. & Twidale, M.B. & Paice, C.D. (1997). Recommendation and Usage in the Digital Library. Computing Department Technical Report CSEG/2/97.

• Twidale, M.B. and Nichols, D.M. (1996). Interfaces to support collaboration in information retrieval. Proceedings of the BCS Information Retrieval and Human Computer Interaction Workshop, 25-28.

• Twidale, M.B. and Nichols, D.M. (1996). Collaborative browsing and visualisation of the search process. ASLIB Proceedings, 48(7-8) 177-182. (Also in Electronic library and visual information research 3, (Eds.) Collier, M. & Arnold, K., 1996, ASLIB, 51-60).

• Hughes, J., King, V., Mariani, J., Rodden, T. & Twidale, M.B.(1996). Paperwork and its lessons for database systems: an initial assessment. In: Shapiro, D., Tauber, M. & Trunmueller, R. (Eds.) The Design of Computer Supported Cooperative Work and Groupware Systems. Elsevier. 43-66. 

• Twidale, M.B., Nichols, D.M., Smith, G. & Trevor, J. (1995). Supporting Collaborative Learning during Information Searching. Proceedings, CSCL'95. 367-374. 

• Randall, D. Twidale, M.B. & Bentley, R. (1995). Dealing with Uncertainty: Perspectives on the evaluation process. In P.J. Thomas (Ed.) CSCW Requirements and Evaluation, Springer-Verlag 141-155.

• Twidale, M.B., Nichols, D.M., Mariani, J.A., Rodden, T. & Sawyer, P. (1995). An interface to support collaborative database browsing. Procs, CAL '95, Cambridge.

• Twidale, M.B., Nichols, D.M., Mariani, J.A., Rodden, T. & Sawyer, P. (1995). Supporting the active learning of collaborative database browsing techniques. Association For Learning Technology Journal, 3 (1) 75-79. Special issue on ALT-C 94.

• Twidale, M.B., Randall. D. & Bentley, R. (1994). Situated evaluation for cooperative systems. Proceedings, CSCW'94, 441-452.

• Twidale, M.B., Rodden, T. & Sommerville, I. (1994). The use of a computational tool to support the refinement of ideas. Computers and Education. 22(1/2). 107-18.

• Twidale, M.B., Rodden, T. & Sommerville, I. (1994). Developing a tool to support collaborative dialogues and graphical representation of ideas. The proceedings of the NATO ARW, Segovia, Spain. In Verdejo, M.F. & Cerri, S.A. (Eds.) Collaborative dialogue technologies in distance learning. Springer-Verlag. 219-235.

• Twidale, M.B. (1993). The use of multiple instantiations in interactive learning environments. Proceedings ICCE'93. 180-186.

• Twidale, M.B. (1993). Coping with the variety of student actions in simulations. Presented at 5th EARLI Conference, Aix en Provence. p249.

• Twidale, M.B. (1993). Simulations for learning. Proceedings, workshop on simulations for learning at AI-ED93, Edinburgh, Scotland.

• Twidale, M.B. (1993). Interfaces as tools for understanding. Proceedings, workshop on graphical representations, reasoning and communication at AI-ED93, Edinburgh, Scotland.

• Twidale, M.B. (1993). The use of multiple instantiations in interactive learning environments. Poster and abstract, Proceedings, AI-ED 93, Edinburgh, Scotland. 592. AACE, Charlottesville.

• Twidale, M.B., Rodden, T. & Sommerville, I. (1993). Investigating the use of a computational tool to support the refinement of ideas. Proceedings CAL93, York. p184 (abstract)

• Twidale, M.B. (1993). Redressing the balance: the advantages of informal evaluation techniques for Intelligent Learning Environments. Journal of Artificial Intelligence In Education 4 (2/3) 155-178.

• Twidale, M.B. (1993). Rules of etiquette at the global cocktail party: issues of metaphor in CSCW design. ESPRIT COMIC project working paper COMIC-LANCS-4-3.

• Twidale, M.B., Rodden, T. & Sommerville, I. (1993). The Designers' Notepad: Supporting and understanding cooperative design. Proceedings, ECSCW93, Milan, 93-108.

• Sommerville, I., Rodden, T., Sawyer, P., Bentley, R. & Twidale, M.B. (1992). Integrating ethnography into the requirements engineering process. IEEE International Symposium on Requirements Engineering 165-173. 

• Twidale, M.B. (1992). Knowledge Acquisition for Intelligent Tutoring Systems. In Engel, F.L. et al. (Eds.), Cognitive Modelling and Interactive Environments in Language Learning, Berlin: Springer-Verlag.

• Twidale, M.B. (1991). Student activity in an Intelligent Learning Environment. Intelligent Tutoring Media 2 (3/4 ) 113-127. Also published in Nwana, H. S. (Ed.) Mathematical Intelligent Learning Environments. Intellect. 222-253.

• Twidale, M.B. (1991). Improving error diagnosis using intermediate representations. Instructional Science 20: 359-387.

• Twidale, M.B. (1991). Cognitive agoraphobia and dilettantism: issues for reactive learning environments. Proceedings, The International Conference on the Learning Sciences 406-413. 

• Pengelly, M., Chanier, T., Twidale, M.B. & Self, J. (1991). BELLOC: An Interface for Characterising Learners' Applicable Rules for Second Language Learning, in T. Kohonen and F. Fogelman-Soulie (Eds.), Cognitiva 90, At the Crossroads of Artificial Intelligence, Cognitive Science and Neuroscience, 431-438.

• Twidale, M.B., Pengelly, M., Chanier, T. & Self, J. (1990). Deep-knowledge acquisition for learner modelling in second language learning. In Cerri, S.A. & Whiting, J. (Eds.) Learning Technology in the European Communities. Kluwer. 67-78.

• Twidale, M.B., Pengelly, M., Chanier, T. & Self, J. (1990). Experiments on knowledge acquisition for learner modelling. In Cerri, S.A. & Whiting, J. (Eds.) Learning Technology in the European Communities. Kluwer, Dordrecht. 355-368.

• Chanier, T., Pengelly, M., Self, J. & Twidale, M.B. (1990). Conceptual Modelling in Error Analysis in Computer Assisted Language Learning Systems. In M. Swartz & M. Yazdani (Eds.), Bridge to International Communication: Intelligent Tutoring Systems for Second Language Learning. Springer. 125-150.

• Twidale, M.B. & Mace, T. (1990). Analysis of the DISTIL Survey. Occasional paper InTER/19/90, ESRC InTER Programme, Department of Psychology, Lancaster University.

• Twidale, M.B. (1989). The use of explicit intermediate representations in intelligent tutoring systems. Unpublished PhD. thesis. Lancaster University.

• Twidale, M.B. (1989). Intermediate representations for student error diagnosis and support. Proceedings, 4th International Conference on AI & Education, Amsterdam, (Editors D. Bierman, J. Breuker, J. Sandberg). 298-306.

Selected Presentations

• Data StorySLAM. With Kate McDowell. Session for Interaction and Engagement, iConference, Sheffield, March 2018.

• Playfulness, Mess, Risks and Other Fun with Attempting Innovative Teaching. ASIS&T webinar on innovative teaching methods for student engagement. Joint with Michelle Kazmer. Dec 2017.

• When tech use becomes search: looking at people trying to configure a smartphone. iSchool Research showcase.  Nov 2107. 

• There are always humans in the loop – and you are one of them. Human-Centered Data Science and Social Computing Session at the Illinois Data Science Day. Oct 2017.

• Organisciak, P., Teevan, J. & Twidale, M.B. (2017). Asking the Right Way: Design Interventions for Microtasks. Proceedings, HCOMP 2017.

• Museum Informatics: GLAMouros Design Thinking. Communication and Computing Research Centre – C3R Sheffield Hallam University. August 2017.

• Measuring what matters: metrics, incentives & openness. Australasian Open Access Strategy Group (AOASG) webinar. July 2017.

• Museum Informatics: Ethics, Robots & Enfants Terribles - Things that we’d rather keep in The Dark. Stockholm University-UIUC Dark Matters joint workshop. May 2017.

• Computational Metacognition. Schloss Dagstuhl workshop “Search as Learning”. February 2017

• Informatics Thinking. Syracuse iSchool. April 2015.

• Twidale, M.B., Schmidt, I., Ginger, J., Organisciak, P., Adamczyk, P. & Lueg, C. (2013). Design jams in iSchools: Approaches, challenges and examples. Proceedings iConference 2013, 1053-1055. 

• Twidale, M.B., Cunningham, S.J., Howison, J., Organisciak, P., Ginger, J., Schmidt, I., Smith, B.N., Baker, K., & Williams, K. (2013). Tech learning potluck. Proceedings, iConference 2013 1058-1060.

• Metrics for Openness. SILS, Indiana May 2012.

• Usability Lab. Electronic Visualisation & the Arts, British Computer Society (BCS) London, July 2012

• Tinker, tailor, searcher, sharer: Studying ad hoc software ecosystems. School of Communication & Information, Rutgers University (Oct 2011); Information School, The University of Sheffield (Aug 2011); Computer Science Department, Nottingham University (July 2011).

• Computational Literacy and Metacognition. School Of Library, Archival and Information Studies, The University of British Columbia. Jan 2011.

• Jackson, A., Zavalina, O. & Twidale, M.B. (2007). Aggregating Collections for Access: the IMLS Digital Collections and Content Project at the University of Illinois. LITA National Forum.

• Surveying the Ubicomp Design Space: hill-climbing, fields of dreams, and elephants' graveyards. Position Paper, Workshop on Software Engineering Challenges for Ubiquitous Computing June 1-2, 2006 - Lancaster, UK. 

• Twidale, M.B. (2006). Worrying about Infrastructure. Position paper for CHI Workshop on Usability Research Challenges for Cyberinfrastructure and Tools.

• Twidale, M.B. (2005). A Pandora's Box of Mixed Metaphorical Levers for the I-Scholar's Toolbelt. Position Paper, The First Conference of the i-School Community, State College, PA.

• Twidale, M.B. (2005). Silver Bullet or Fool's Gold: Supporting usability in open source software development. Invited talk in Extending the Discipline Track, 27th International Conference on software Engineering, St. Louis, May 2005. 

• Twidale, M.B. & Nichols, D.M. (1998). Using studies of collaborative activity in physical environments to inform the design of digital libraries. Presented at the CSCW'98 Workshop Collaborative and co-operative information seeking in digital information environments. (Also as Technical Report - CSEG/11/98).

• Twidale, M.B. (1996). Supporting the Users of the Digital Library. Invited talk given at Libraries, People, and Change: A Research Forum on Digital Libraries, Thirty-Eighth Allerton Institute, Allerton Park, University of Illinois, Monticello, IL, October 1996.

• Twidale, M.B. (1995). How to Study and Design for Collaborative Browsing in the Digital Library. Invited talk given at How We Do User-Centered Design and Evaluation of Digital Libraries: Methodological Forum, Thirty-Seventh Allerton Institute, Allerton Park, University of Illinois, Monticello, IL, October 1995.