Whether you're new to lenticular printing or already placing your second order, we know you might have a few questions. Below are the most commonly asked queries about our products, ordering process, and lenticular effects.
If you can’t find your answer here, feel free to contact us — we’re always happy to help.
Product And Design FAQs
Lenticular printing is a technique that uses a special lens to create images with depth, motion, or flipping effects. When viewed from different angles, the image appears to move or shift.
What file types can I upload?
We accept PSD (Photoshop), JPG, PNG, and TIFF. For best results, layered PSD files are ideal.
Can I preview my design before ordering?
Yes! Our system generates a preview for certain products, and we can provide a manual visual upon request if needed.
Can I use my own photos or artwork?
Yes! Our system generates a preview for certain products, and we can provide a manual visual upon request if needed.
Do you offer design services if I need help?
Yes, we offer a full design service. Email us your artwork and we’ll advise on how to make it work best for lenticular printing.
Ordering & Delivery FAQs
Is there a minimum order quantity?
No — you can order just one item, or place a bulk order depending on your needs.
How long will my order take?
Typical turnaround is 3–7 working days depending on the product and order size. We’ll confirm expected delivery during checkout.
Do you ship internationally?
Yes, we ship worldwide, so no matter where you are in the world we can definitely ship to you
Can I request a custom size or shape?
Yes — especially for posters, prints, and large format designs. Just let us know your specs.
How do I apply a discount code?
At checkout, there’s a field for promo codes. Enter your code before completing payment.
Effect & Usage FAQs
What is the difference between 3D and flip effects?
Flip effects show two alternating images; 3D adds layered depth. You can compare effects here.
Are the prints waterproof or durable?
Our products are splash-resistant and printed on high-quality materials designed to last, but they are not 100% waterproof.
Can I use lenticular prints outdoors?
We recommend indoor use for longevity, though posters in frames or windows may be used in covered outdoor settings.
Can I reorder the same design later?
Yes — we keep your artwork on file for easy reprints.
Still Have a Question?
Email us at info@twent3.co.uk or message us via Instagram @twent3. We’re always happy to help!
