Specialized tour guiding

Course description:

“The tour guide makes or breaks the tour”

The course is focused on the complex roles and functions of a specialized tour guide, according to the existing occupational standards. Tour guiding concepts such as experiential, sustainable, adaptive and intercultural will be tackled along with the specific activities. Main subjects are guiding for children, tourist animation, mountain guiding and other outdoor activities, docent guiding in heritage centers, museums etc.

Objectives:

• enhancing knowledge on organizing specialized tour guiding activities, innovative and concept-based services,
• developing critical thinking on quality guiding products,
• exercising communication, conduct and group management skills during specialized tour guiding activities,
• building the scientific content of visits and circuits; enhancing applied research capacity related to tour guiding.

Overview:

1. Specialized tour guiding – theory, legislation, procedures

2. Concepts around STG – experiential, intercultural, sustainable and adaptive tour guiding

3. Tour guiding for children

4. Tourist animation activities

5. Mountain guiding challenges

6. Docent guiding – areas of competence

References

Training activities:

1. Introduction to “innoguide” project. Quizz
2. How to plan a concept-base tour guiding product – Customer journeys
3. Intercultural questionnaire (essentials and discussions)
4. Non-formal education techniques and games used in guiding for children
5. Recite vs storytelling – Guide speech
6. Tourist animation planning – screenplay, directors and creativity enhancers
7. Survival essentials in mountain environment – basic skills
8. Heritage interpretation – field trip

Exam:

Basic evaluation, written, 50% (see requirements)

Applied knowledge, oral, 50% (see specifications)

Bonus: involvement in participative activities, originality, team leadership 10%.