TUMEX LONG-TERM    CARE CONSULTING   

Get Immediate Help at customercare@tumexltcc.com 

WHAT WE DO

We help licensees and stakeholders from facilitation of brainstorming sessions through articulation of mission and vision statements to budget development, project implementation, monitoring and control to program evaluation and modification. Our familiarity with the relevant Oregon administrative rules and risk management experience enable us to help our clients stay in compliance and profitable in their business ventures. We help our clients develop well thought out business plans that attract easy funding from funding institutions. We develop facility policies that line up with state regulatory requirements and outline compliance enforcement steps for daily activities. We figure out fees and charges for services that help our client stay competitive and yet profitable. Help our clients to recruit and train appropriate number of employees at all levels and help them blend in and develop their unique organizational culture. We develop safety protocols in line with state regulatory requirements to keep human and material investments safe. 

NURSING CARE FACILITIES/ADULT FOSTER HOMES/ASSISTE LIVING FACILITIES/RESIDENTIAL CARE FACILITIES

We work with onsite administrators to line up daily operations with organizational strategic plan.  We help them maintain the facility infrastructure at the regulatory compliance level at all times, by engaging onsite facility monitors,  whose job it is to conduct daily monitoring for non-compliant and risky infrastructural defects.  We work with onsite administrators to screen in appropriate level of residents, whose needs can be appropriately met with approved level of manpower and equipment. We help them train staff and management on the strategic goals of the facility and the specific care of residents as follows: Employees and residents are properly drilled on the residents' Bill of Rights, which guides their interaction with  each order. Resents are also helped to understand the facility house rules approved by the licensing authority and to sign the Resident Contact. Individual Care Plans are developed and strictly followed for the day to day care of residents. Deviations from the stipulated care plans are documented in a timely manner and reported to the licensing authority within regulatory stipulated times. 

Unforeseen accidents/incidents and resident abuse are document in incident reports and sent in a timely manner to the licensing authority and resident's family/guardian. Allegations of resident abuse or  missing property are duly investigated, documented and report within stipulated time periods. Weekly menu and activities are posted on highly visible notice boards in the waiting rooms along with labor law notices , survey reports and emergency contact information.  All regular employees and vendors making regular contact with residents are background-checked through the Oregon state DHS OASIS, and all  IT systems are confirmed HIPAA compliant. Resident care documents, financial documents and property are stored in well secured safes or cabinets. Access to residents' personal files are restricted to resident-authorized individuals or others who have need to know. Residents' family members and involved in their care as much as possible through timely phone calls and regular visits. Involuntary removals from facility are done as needed in line with regulatory stipulations. We do random site visits to audit facility management and resident care, leaving behind reports and recommendations for corrections or improvements. Prior to annual relicensing surveys, we conduct mock surveys to ensure facility readiness for the state surveys. The ultimate outcome expectation is that residents feel like they are in Paradise, while investors and stakeholders are rewarded like they are in heaven.