Privacy Policy
Tru Genes Paternity Co. is committed to protecting the privacy and confidentiality of all clients. This Privacy Policy outlines how we collect, use, and safeguard your information when you utilize our services.
1. Information We Collect
We may collect personal information necessary to provide our services, including but not limited to:
Full name
Date of birth
Contact information (phone number, email address)
Government-issued identification
Payment information
Testing-related information required for DNA, drug, or occupational health services
All information collected is used strictly for service-related purposes.
2. How We Use Your Information
Your information is used to:
Schedule and confirm appointments
Process payments
Complete required documentation
Submit samples to accredited laboratory partners
Communicate important updates regarding your services
Maintain internal records
We do not sell or share your personal information for marketing purposes.
3. Confidentiality of Test Results
All test results and client information are handled with strict confidentiality.
Results are only released to authorized individuals as permitted by the client or as required by law. Tru Genes Paternity Co. does not disclose test results to unauthorized parties.
4. Information Sharing
We may share necessary information with:
Accredited laboratory partners for testing purposes
Authorized third-party service providers involved in processing services
Legal entities if required by law, court order, or regulatory requirements
All third parties are expected to maintain appropriate confidentiality and data protection standards.
5. Data Protection & Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Information is stored securely and only accessible to authorized personnel who require access to perform their duties.
6. Mobile Services & Privacy
For mobile services, Tru Genes Paternity Co. prioritizes discretion and client privacy. Services are conducted using unmarked vehicles, and client information is handled with the same level of confidentiality as in-office appointments.
7. Client Responsibility
Clients are responsible for providing accurate and complete information. Tru Genes Paternity Co. is not responsible for issues resulting from incorrect or incomplete information provided by the client.
8. Retention of Information
Client information is retained only as long as necessary to fulfill service requirements, comply with legal obligations, and maintain business records.
9. Updates to This Policy
Tru Genes Paternity Co. reserves the right to update or modify this Privacy Policy at any time. Updates will be reflected on this page.
10. Contact Information
For questions regarding this Privacy Policy or how your information is handled, please contact:
Tru Genes Paternity Co.
Phone: 1-833-878-4363
By using our services, you acknowledge that you have read and understood this Privacy Policy.