Effective Date: January 8, 2026
Tripl-ai ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. By using the App, you consent to the practices described herein.
When you create an account, we collect your email address and, optionally, your display name. If you sign in using Apple Sign-In, we receive information provided by Apple, which may include your email address and name.
We collect information you provide when using the App, including destination searches, trip preferences (such as duration, interests, budget, and travel style), and saved itineraries. We also collect usage data such as the number of trips created and general app interaction patterns.
We automatically collect device information including device type, operating system, app version, and unique device identifiers. We also collect crash logs and performance data to improve app stability.
We use the information we collect to:
Create and manage your account
Generate personalized trip itineraries using AI technology
Save and synchronize your trips across devices
Process subscription payments
Analyze usage patterns to improve the App
Provide customer support
Communicate important updates about the Service
We engage trusted third-party service providers to perform functions on our behalf. These providers have access to your information only to perform specific tasks and are obligated to protect your data.
Firebase (Google) provides authentication, database, and analytics services. Your email, user identifier, and trip data are stored securely in Firebase infrastructure.
Google Gemini AI powers our itinerary generation. Your trip preferences, including destination and interests, are processed by Google's AI services. We use the paid tier of this service, which means your data is not used by Google for model training or improvement purposes.
Mapbox provides geocoding and route optimization services. Location names and coordinates are sent to Mapbox to calculate distances and optimize travel routes.
OpenWeather provides weather forecast data. Location coordinates are shared to retrieve weather information for your selected destinations.
Adapty manages subscription processing. Your user identifier and purchase status are shared with Adapty to verify subscription entitlements.
Firebase Crashlytics collects crash reports and error logs to help us identify and fix technical issues.
We implement industry-standard security measures to protect your information. Data is encrypted in transit using TLS and at rest using AES-256 encryption. We use Firebase App Check to prevent unauthorized API access. Access controls ensure that you can only access your own data.
We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, your data is permanently removed from our systems within 30 days, except where retention is required by law.
You have the right to access, correct, or delete your personal information. You may delete your account at any time through the App's Profile section, which will permanently remove all associated data. To request a copy of your data or exercise other rights, please contact us at ibrm3590@gmail.com
7. CHILDREN'S PRIVACY
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We do not track you across third-party websites or applications. We do not sell your personal information. We do not use your data for targeted advertising purposes. We do not use Apple's App Tracking Transparency framework as we do not engage in tracking activities.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. The "Effective Date" at the top of this policy indicates when it was last revised.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: ibrm3590@gmail.com
Website: https://sites.google.com/view/tripl-ai/home
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent laws. Our legal bases for processing your information include: (a) performance of a contract, when processing is necessary to provide the Service; (b) legitimate interests, when processing is necessary for improving and securing the App; and (c) consent, for optional features and communications.
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.