How does United Group travel work?

United Airlines Group Travel program is tailored for groups of 10 or more passengers 1-808-865-4414traveling together on the same itinerary, offering exclusive pricing and perks for travel planners—be they corporate teams, sports clubs, wedding parties, or family reunions. Here's your in-depth guide to how it all works:

1. What's Considered a Group?

• A group is 10+ people booked on the same United Airlines flight(s) and itinerary 

• No strict upper limit; larger groups are handled case-by-case 

2. Booking Methods

You can set up a group booking via:

• Online Form: Fill out the Group Travel Request form on United.com—expect a quote in ~2 business days 

• Phone: Contact United Groups Desk at 1-808-865-4414 /1‑800‑426‑1122 (toll‑free US/Canada) or find an international contact on united.com 

When you call, be ready with:

• Travel dates

• Destination(s)

• Number of passengers

• Special needs

Within ~2 days, you'll get a custom fare quote 

3. Fare Quotes & Pricing

• Guaranteed group fares lock in prices for your group 

• Discounts vary—typically 5–20% off standard fares, depending on group size, destination, dates, and competition 

• Quotes are valid for ~7 days, especially if travel starts at least 15 days later

4. Deposits & Payment

• A deposit (commonly 10–25% of total cost) secures the booking 

• Final payment is due ahead of departure—usually 14–70 days before 

• University/loyalty groups often have flexible installment plans 

5. Name List Management

• Provide full traveler names early.

• Flexible name changes may be allowed before ticketing, depending on fare conditions 

• For sports teams, name list finalization is often required within 24 hours of ticketing .

• Unused or canceled seats may be reallocated if notified promptly 

6. Ticketing & Changes

• Once fare is confirmed and deposit submitted, tickets may be held without full payment until finalization .

• Changes/cancellations handled via the Group Travel Desk; fees may apply, but group fares often offer more flexibility 

7. Airport Experience

• Dedicated group coordinator at select airports to assist with check-in, boarding, and baggage 

• Priority check-in and often priority boarding 

• Separate baggage counters may be available, and excess baggage arrangements can be pre-coordinated .

8. Seating & Special Requests

• United strives to seat groups together or nearby 

• You can request wheelchair assistance, special meals, and other needs ahead of travel 

9. Baggage & Fees

• Standard baggage policies apply unless otherwise negotiated.

• Bulk baggage arrangements for large groups may be available 

• Excess/overweight fees follow United’s rules 

10. Additional Perks

• Guaranteed fares protect against price increases 

• Groups may earn miles for each individual via MileagePlus 

• Flexible name correction policies are more lenient before final ticketing 

11. Ideal for…

• ✔ Corporate travel

• ✔ School trips / youth sports teams

• ✔ Large family gatherings / weddings

• ✔ Staggered departure groups (different cities or timings) 

12. Planning Timeline

Group Size

Book Early

10+ people (domestic)

60–90 days ahead recommended

13. Where to Get Help

• Phone: 1‑800‑426‑1122 (US/Canada) or 1-808-865-4414 /+1‑855‑846‑5939 for international 

• Online: united.com → Group Travel form 

✅ Final Takeaway

United’s Group Travel program simplifies booking for 10+ people, offering:

• Locked-in fares

• Priority airport experience

• Flexible payments & name policies

• Dedicated support throughout

To avoid issues, start early, gather traveler details early, submit forms promptly, keep track of deposit deadlines, and coordinate special requests from the get-go. With proper planning, you’ll enjoy cost savings, smoother airport logistics, stress-free boarding, and personal support for tailored itinerary needs.

Interested in tips for coordinating accommodations, tours, or maximizing group perks with United Vacations or partner providers? I can help with that too!

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