United Airlines does not offer a publicly available “Friends & Family Discount1-808-865-4414 ” like some retailers or restaurants. However, employees do receive extensive travel privileges—including for friends and family—through the non-revenue (non‑rev) travel program, which operates under specific rules and conditions. Here's a detailed breakdown:
It's not “free” in the traditional sense. While employees and their eligible companions don't pay full ticket prices, they're responsible for all taxes, fees, and surcharges—especially on international flights (like U.S. security charges or departure taxes abroad)
Travel is on a standby basis, meaning passengers board only if seats are available—after all revenue passengers (ticketed or award-booked) have boarded
United Airlines structures passenger eligibility and boarding priorities in tiers:
On day one, employees can list a spouse or primary companion (e.g., domestic partner, significant other) who travels with the same privileges as the employee—unlimited standby travel in economy
Domestic economy travel is effectively free (aside from taxes), and travel companions can sometimes enjoy complimentary upgrades to premium cabins, though priority may be sacrificed unless a fee is paid
Also available from day one.
Travel is unlimited standby in economy, with boarding priority slightly lower than employee + primary companion but above all else
Children under 26 are included; after they reach 26, they may need buddy passes
Employees have options for friends/non-immediate family:
Enrolled Friend
Newer program: allows one named friend to enjoy near-immediate family privileges—free standby travel at higher boarding priority, though ticketed on non-revenue basis
Buddy Passes
After 6+ months of employment, employees get 12 buddy pass vouchers per year, usable across ~10 registered buddies
Passenger must be registered; boarding priority is lowest of all non-rev tiers
Fees: buddy passengers pay a percentage of the fare (around 5–10%) plus taxes. Each flight segment uses one pass (~₹5,000–₹10,000+ equivalent) .
Includes parents-in-law, adult children, siblings, grandparents/grandchildren.
Travel through family passes (SA system) or buddy passes, depending on classification. They may count toward buddy pass usage or require separate registration .
Day 1: Employee + primary companion/spouse, parents, children under 26 are eligible for unlimited economy non-rev standby
After 6 months:
Employee becomes eligible for buddy pass allotment and ability to register up to 10 buddies.
May also register one enrolled friend, who travels as extended family with fewer restrictions than buddy pass travelers
Interline travel (ID90 program): After six months, employees, their primary companion, and parents can access discounted standby travel on partner/interline airlines—though subject to availability and no priority upgrades
Upgrades: Complimentary upgrades to premium cabins are possible—employee pays taxes and occasionally a fee (~$40–$100). If not selected for upgrade, fee is refunded .
Employee + spouse/primary traveling together
Employee + spouse/primary in single travel
Immediate family (parents/children)
Enrolled friend (if chosen)
Buddy pass travelers (paid, standby, lowest priority)
Domestic: nominal taxes apply
International: exit fees, fuel surcharges—may amount to hundreds of dollars
Ticketed non-rev: carry fees, visa costs, etc., as applicable
Standby travel means no ticketed seat guarantee.
Best used during low-demand times; holidays and busy periods (e.g., Thanksgiving Sunday) are unreliable
Stranded passengers are responsible for their own costs—no compensation from United
Although no official dress code is cited, non-rev passengers are expected to dress neatly and professionally, matching cabin-crew standards .
Annual election: Employees must choose their enrolled friend and register buddies & extended family during annual open enrollment (typically December for the following year) .
Mid-year changes are permitted only for life events (marriage, birth, divorce, death).
Buddy passes and enrolled friend lists reset yearly—unused buddy passes don’t roll over
Some retired employees (e.g., 10+ years of service, age 55+) may retain lifetime non-rev privileges, but this typically applies to the employee—not extended friends/family .
Retiree-specific rules vary; retired employees’ ability to continue enrolling family must be checked with HR. New buddy passes are typically not issued post-retirement.
Unlike hotels or rideshares, non-rev travel isn’t a retail discount—it’s an internal employee benefit, controlled tightly for seat inventory, revenue optimization, and compliance.
Tickets cannot be purchased or shared with friends without employee sponsorship.
Attempting to replicate this system publicly would disrupt revenue seat management and fairness in access.
Traveler Type
From Day 1?
After 6 mo?
Booking Type
Boarding Priority
Fees/Tickets
Employee
✅
—
Unlimited standby
Top
Taxes; upgrades extra
Primary companion (spouse/primary)
✅
—
Unlimited standby
Equivalent to employee
Taxes; upgrades extra
Parents/Children (< 26)
✅
—
Unlimited standby
2nd tier
Taxes; upgrades extra
Enrolled friend
—
✅
Standby non-rev
Mid-high tier
Taxes
Buddy pass travelers
—
✅
Standby non-rev
Lowest tier
~5–10% fare + taxes per segment
Yes, United employees can extend benefits to friends, family, and partners—but it's via the non-rev standby, not a simple, broadly accessible discount.
These privileges come with strings: limited availability, registration requirements, taxes/fees, standby uncertainty, and priority restrictions.
Still, for flexible travellers, especially on less busy flights, this can be an incredible perk—domestic trips can run ~$50–$100 total; international trips might be ~$100–$250 in fees only.
In retail terms—no.
In internal terms—yes, through structured non-rev standby systems with well-defined tiers, eligibility rules, and fee structures.
If you know someone who works at United and they’re eligible to register you (as a primary, enrolled friend, or buddy), you could benefit from this—but it’s not a public promo, and entails planning, risk, and patience.
In summary: United Friends & Family travel exists—if you're within their employee-sponsored system. Just be clear: it's not a public discount code, but a managed, tiered non-rev benefit with associated responsibilities, privileges, and limitations.