Can I Change the Name on My Scoot Flight Ticket?

Yes - As per the scoot airlines name change policy, you can change the name on your ticket, but some conditions and fees apply. Under the scoot name change policy, changes usually allow up to 4 hours before departure. However, you have to pay a name change fee and possibly a fare difference if the cost of your updated booking is higher. Importantly, change should be applied to all flights to that passenger in booking. If your journey program includes flights with partner airlines, the name of the scoot airlines for those segments may not be allowed to improve.

There is a step-by-step guide here to help change or correct names on your scoot flight ticket.

1. Check If Name Changes Are Allowed for Your Booking

Before updating any, visit the "Manage Booking" section on the scoot website or mobile app. Enter your booking reference and last name to see if the name editing option is available. If it is not, then you have to contact the scoot customer service for assistance.

2. Gather the Required Information

To speed up the process, have the following ready:

• Booking reference number

• Government-issued ID or passport

• Any legal documents required for name correction (e.g., marriage certificate, legal name change form)

3. Understand the Fees and Rules

• Name Change Fee: Scoot charges a fixed fee for changing names.

• Fare Difference: If your new ticket price is higher, you’ll need to pay the difference.

• Entire Itinerary Rule: Name changes apply to all flights for the same passenger in the booking — you can’t just change one segment.

You can find the latest fee details in the Scoot Fees Chart on their official website.

4. How to Make the Name Change

Online via Manage Booking

• Log in to the Scoot website or app.

• Select your booking and choose the “Edit Passenger Name” option.

• Update the name details correctly.

• Pay the fee and any applicable fare difference.

Via Customer Service

• Call Scoot’s helpline or use their live chat option.

• Provide booking details and identification.

• The agent will process the change and send you an updated e-ticket.

5. Special Considerations

• Partner Airlines: If your trip includes flights on the partner carrier, the name change for those sections may not be possible.

• Minor Typos: Missing middle names or small errors are usually acceptable, but your first and last names should match your ID completely.

• Complex Bookings: For group or multi-city trips, it’s best to contact Scoot directly.

6. Verify the Change

Once complete, double-check your new e-ticket to ensure the name matches your ID perfectly. Even a small mismatch can cause boarding issues.

Related Blog: What if my Scoot flight ticket name is incorrect?

Last Tip: Always review the confirmation of your booking immediately after purchase. Scoot Airlines Name Name Name Catch and correct the errors quickly under the name change policy will save time, fee and stress before your flight.