A success-driven, highly motivated, and disciplined Product Owner & Technical Business Analyst with experience working on a wide range of enterprise software projects. Bringing a strong background in planning and monitoring, eliciting requirements and satisfying high quality production targets. While serving as a Scrum Master to cross functional and self-organizing teams, providing Agile iterative deliverables.
Driven to produce successful results
Possess problem-solving and decision-making skills
Efficiently maintains multi-product/projects synchronously
Implement stakeholder’s vision into action
Establishes impactful cross-team relationships to support furthering product initiatives
Exhibits integrity and grace while remaining true to self and company
Achieved Scrum Master Certification – PSM1
Organizes and Leads Scrum events
Coaches cross functional and self-organizing teams
Track, escalate, and remove impediments
Practices Scrum of Scrums
Strong elicitation skills
Learning agility
Strong leadership
Concise investigation and analytical skills
Excellent written and verbal communication
Excellent organizational skills
Superior documentation skills
Dedication to excellence
Scrum Framework knowledge
Agile practices
August 2018 - Current
Responsibilities as Technical Business Analyst, Product Owner, and Scrum Master:
Team Dynamic:
Multi-Team 3-4 teams each with (3-8 members)
Cross functional teams
Product Owner roles & responsibilities
Own multiple Product Backlogs to satisfy deliverable Features
Manager dependencies across multi-team development to satisfy Features/Initiatives
Translate product goals into concise epics, features, and user stories
User stories with Acceptance Criteria to satisfy Definition of Done
Oversee project goals and ensure they are achieved
Author design analysis document (Product sign-off)
Serve as SME while obtaining buy-in across multiple stakeholder levels (external and internal)
Create enhancement design artifacts
Organize & Tab backlog to facilitate project management reporting
TBA roles & responsibilities:
Establish and maintain user stories/backlog with persona usage and acceptance criteria
Gather requirements and update user stories & field specifications
Create wire frames and process flow diagrams
Create living micro service behavior documentation (iterate details as developed within Sprint development)
Maintain and update product customer facing change logs
Manage work item assignment to ensure deadlines are met
Mentor fellow TBAs
Scrum Master Roles & Responsibilities:
Organize & Lead Scrum Events adhering to Scrum Framework will following Agile Practices
Respond roadblocks and remove impediments
Support Scrum team & facilitate Product Owner
Coaching & providing guidance to Scrum teams
Certified Scrum Master PSM1 07/2015
Demonstrating experience
Serve as TBA, Product Owner, and Scrum Master on Service Layer, & Platform/Framework Teams.
Serve as TBA, Product Owner, and Scrum Master on Data Integration Teams for Reporting Data Visualizations utilizing Data Broker and BigQuery within GCP.
Partner with Design Architects, UX, and Engineers to build a Datahub to support current and future reporting models to be utilized by the enterprise platform.
Collaborate with data analyst and data engineer to define report data sets/values used to build report data visualizations.
Serve as TBA & Scrum Master for first Corp initiative to adopt Cloud based architectures (K8s).
Serve as Scrum Master and SME for Hitachi Microsoft initiative.
Establish and lead all our teams to utilize Scrum Framework and Agile.
Inspecting Sprint/Kanban board daily to ensure target development dates are met.
Adaptation - Release Metrics Tracking to ensure we satisfy Release GA Checklist and other Deliverables requirements.
Transparency - Behaviors Analysis Sign Off - Providing refined business requirements, acceptance criteria, process flow and wire framing examples to stake holders for signoff on feature changes to ensure development effort satisfies Stakeholder’s expectations.
Introduce regular backlog refinement meetings. Providing team cohesion and building team ownership and leading to an increase in team success and output.
Established Corporate best practice documents for QA, Dev, and BA team members to minimize learning curve and enhance consistent inter-department communication.
March 2007 - August 2018
Responsibilities as Technical Business Analyst
Establish and maintain user stories/backlog with persona usage and acceptance criteria
Create enhancement design artifacts and process flow diagrams
Author design analysis document (Product sign-off)
Create living behavior documents
Practice business process analysis
Demonstrate expertise in Agile Development
Generate reports for project management review
Serve as SME while obtaining buy-in across multiple stakeholder levels (external and internal)
Maintain and update product customer facing change logs
Manage work item assignment to ensure deadlines are met
May 2004 - March 2007
Created Browser enhancements design artifacts
Created Browser User Interface Infrastructure Documentation
Authored test scripts & defects
Responsible for unit testing enhancements and bug fixes
Responsible for regression testing environments
Expertise in Waterfall methodology
Managed Enhancement Submission Process
Facilitated Release Kickoff and Handoffs
UX design of Browser panels and development
June 2001 - May 2004
Technical writer for Core and application software projects
Provided print and online documentation
Setup and Managed help system
Instrumental in satisfying internal help and online corporate project deadlines
Converted documentation over the HTML based documentation source
Configured and Managed HTML based documentation for documentation teams
May 1989 – May 2001
Responsibilities
Managed Development team of 6 Developers
Responsible for Design, Layout, Quality Assurance, Deliverables, and Deployment
Custom Software for Sales and Inventory Management, Shipping Manifest, and Back office Accounting Systems
Point of Sale Systems for Convenience Store front end to back office including POS sales, inventory control, and back office management.
Central Office Management for Convenience Store Management
Provided QA
Unit Testing Bug Fixes and Enhancements
Regressions alpha fix deliverables
Served as Office Manager
Create and Maintain Website & Documentation
Help Desk Services
Microsoft
Windows 7, 8, 10, & 11
Office 365
Teams
Outlook
Excel
PowerPoint
Visio
Azure DevOps
Windows Server
Visual Studio
Management Console (MMC)
Remote Desktop Connection
Active Directory
Microsoft Windows Suite/Office 365
Eden (Azure Based) Lab Environment
Visual Studio with TFS
.Net Frameworks
Markdown
HTML & XML
GCP
Data Broker
Google docs
BigQuery
Data
SQL
Mongo DB
Elasticsearch
iSeries DB2
Looker
DataDog
Kubernetes CI/CD
Docker
Helm
Terraform
Vault
Kafka
Canary
Jira Enterprise
Confluence
Miro
Trello
Planning Poker (Story sizing tool)
Associate of Arts in Business Administration, Crowder College, Neosho MO