If you are unsatisfied purchasing TotalAV, you can get your money back following a simple process. To provide you with a seamless customer experience, we leave no stone unturned to help you resolve your queries. TotoalAV refund policy involves a straightforward method that anyone can follow easily. Here is the step-by-step guide to help you get the refund:
The very first step that you need to take to start the process is to contact total av customer support. To do this, you can use our website, email, or call our helpline number 24×7. Using these means, you can connect with our professionals, who will listen to your queries and process your request.
Once you have started the process and completed the first step successfully, our assistants will ask for the purchase details. You have to provide your purchase details to verify your details. The information might include such as order number, email address that you used for placing the order, and any similar information that you provided at the time of buying.
You can explain your reasons clearly why you’re requesting a refund. Whether you are not feeling satisfied with the product or it is not compatible with your devices, whatever may be the reason. Please feel free to tell us. Your explanations and reasons behind the recompense request will accelerate the process of getting your money back.
Our customer support will guide you through the further steps. You will have to follow the instructions. It may include performing certain actions or uninstalling the software to confirm your request.
If you have any document or proof supporting your claims, such as error messages or screenshots, you can send it to our services provider. It will justify your claims and quicken your request for a refund.
Once you have provided all the information and submitted your request, Total AV will review your case and send it to the higher officers. It might take 24 to 48 hour’s time, so you have to be patient.
We will inform you about the final decision when the review is complete. If approved, you will get all the details about the payment amount and the time for processing the money into your account.
We will credit the amount to the same account you used to pay the money at the subscription time. Depending on your bank or payment processor, it might take a few days to reflect. If you want to get the payback in some other account, you can mention it to our support provider and provide the details.
Once the compensation is confirmed, it’s a good practice to check your account to ensure the money has been credited to your account. If you have any issues, you can contact Total AV support anytime.
Conclusion
Remember, Totalav refund process might vary based on different factors such as the nature of your purchase, the reason for the compensation, and our policy. But during this whole process, if you are patient, communicate all the issues and queries effectively and follow the instructions, you can quickly get your money back without any problem.