TotalAV is an advanced antivirus software, with the highest virus detection and internet security rates. With the robust malware scanner, VPN feature, and email protection, it stands at the top for protecting computers from cyber attacks. Its user-friendly interface and multiple device compatibility make it a more convenient and preferred choice for internet users to deal with online virus attacks and malware. Anyone with basic computer knowledge can easily set up and run this program on any operating system.
But sometimes you see some failure and discrepancy while running this on your Mac or Windows. If you’re facing issues with Total AV not working on Mac and Windows, then don’t worry. You will get fitting solutions to fix the problems causing issues with your account. It can be some compatibility issue with the operating system, any other issue that you are using, or any other problems. This write-up will discuss these issues and provide the right solutions.
Total AV is completely compatible with the Windows 7,10,11 operating systems. But sometimes it happens that due to some technical problems, it doesn’t respond appropriately. If your total AV is not working on the windows, then you can follow these steps to fix the problems.
Update the Software
Check for the new update of the software. TotalAV releases new updates from time to time to stay up to date with the current problems and threats. When you miss these updates, your antimalware solution does not work properly. You may experience a complete seizure and stuck running virus-detecting operations. So make sure that you download all the new updates as soon as they are available online. It will help the software run smoothly and fix the bugs with the upgraded features.
Reinstall the Program
You should uninstall the current application and try to reinstall the new version of it. Sometimes, it happens that when you download the program from the website, it does not install properly, or some of its files get corrupted at the time of download. Hence, reinstalling it can fix this problem. You will get a complete solution with the sound and intact files. The new and primary security programs will be easy to run and set up on your Windows operating system. Additionally, it will be free of all malware infections and effects. So it will automatically run smoothly and detect all the viruses and malicious programs efficiently.
Look for the Windows Updates
Total AV is compatible with most of the latest operating versions. But if you are using an old program version without any updates, you may need some help running this antimalware solution on your computer. It creates compatibility issues that hinge on proper synchronization of the operating system with the security program. Thus, you need to check for the new updates of your Windows OS. Keep your system up to date with all the new versions. It will eliminate the compatibility issue and allow the security software to work on the computer.
Check License Validity
The paid version of the TotalAV comes with a valid license key with a specific duration. When you pass this duration and your license key is expired, you cannot get all the services. To continue all the services, you have to renew the subscription and extend the license validity. So make sure that your account license is valid with the paid version.
Check Internet Connection
An Internet connection is necessary to run an antivirus program on your computer. With it, you will be able to access your account and utilize all the services. Online connectivity is essential to verify the license validation and software status. With account validation, you can access your security software’s services. So, make sure that you have a sound and proper internet connection at the time of using the antimalware program.
Adjust Firewall Settings
Sometimes, Firewalls can be troublesome for your security system. It interferes with the security software and obstructs it from conducting common tasks. It blocks the antivirus from contacting its source website to download the new updates and upgrade the features. The firewall obstructs and scans everything that passes through the network gateway. During this activity, TotalAV may also face interference that makes it difficult to function on your computer. The firewall also intercepts the communication of the antivirus with the origin website and obstructs the updating process and upgrading of the program. To deal with this issue, you have to adjust your firewall settings and configure it to allow your security tool to work without any interference.
Contact TotalAV Support
Sometimes, there would be some other problems that you are facing with your antimalware program. Once you have tried and applied all the tips and tricks mentioned above to rectify your antivirus software and are still not able to start it, you are advised to contact TotalAV customer support. Experts there will help you out with your problems and provide you with the best solution possible to enable the program to work properly and scan the virus from your computer.
TotalAV is compatible with Mac OS, and it comes with various functionalities and features that make it the first choice for users using Apple devices for security. Its real-time protection scans the device for potential threats, and the advanced malware detection scanner works superbly to detect persistent and recalcitrant viruses efficiently. You can easily download it and set it up on your system to run the antimalware operations. But if you’re experiencing issues with Total AV not working on your Mac, it’s essential to quickly troubleshoot the problem and safeguard your Mac device from online cyber-attacks. Here are some tips that you can follow to fix this problem.
Check the Internet Connection
Internet connection plays a crucial role in running the total AV on the Mac OS. It certifies the account validation and license key. You have to have internet connectivity to access your account and use all the services it offers. Without the internet, you will not be able to use your antimalware software on your Mac OS. Hence, make sure you have an uninterrupted internet connection to enable smooth communication between the Total AV server and the end user.
Check the Server Status
The operational server ensures that everything is in good condition and running well. Total AV won’t load or function normally when the server is not working properly. So make sure that you check your server status when total av is not working on Mac. It will help you decide and make appropriate decisions about further processes. Servers can go down due to various technical issues and overloaded traffic. So, wait for some time until the server is in good condition and enables better communication between the software and the database.
Reinstall The Software
When you have access to your account, and the server is also working in an optimal way, then it is time to reinstall your antivirus software. The primary antimalware program can get corrupted due to overuse and unpatched security patches. It takes time to load and properly function on the system. You can reinstall the software to fix this problem. Reinstalling the software and getting it new as a primary version will come with factory settings that are easy to set up and run on the computer.
Update The New Software
Make sure that you keep your software up to date to fix all the functionality problems. It will fix all the malware problems and tampered services that enhance the capability to deal with the malware attacks. New updates offer new security features and enhanced virus-scanning services. You can deal with the latest threats with the new version of the antimalware solutions. So, make sure that you keep your total AV updated for a seamless experience.
Renew And Activate License
Make sure that your license validity and subscription plan are active. Sometimes, you do not pay attention to the plan duration, and it expires. When you try to access your account, you cannot access it. Therefore, always check your subscription plan, license validity, and renewal dates. Renew your plan and activate your license key if your plan has expired.
Update Mac OS
The old version of the Mac OS may not be able to support the antivirus program. You have to check all the updates and download all the new updates to upgrade the operating system and make it more compatible with the antimalware program. The new version can fix the hindrance to your security solution running on your computer.
Contact Customer Support
You can connect to the professional help providers at TotalAV support to deal with the more complex problems that are obstructing your software from running smoothly. Professionals there provide quick solutions for every problem and guide you on how to fix the problem. You can call them and let them know what you are facing. Customer support is available at your services round the clock. You can connect them anytime you like and get appropriate fixes for all the issues.
Windows and Mac OS comes with built-in security features that can interfere with the TotalAV functionalities. It does not let the virus scanner work properly on your computer devices. If your total AV scanning is not working you can disable the built-in security system on your Mac and Windows computer. In addition to this, it may ask you to grant certain permissions to access other information that makes the antivirus work properly on different devices. So, you have to grant these essential permissions to make your scanner work optimally on your Windows and Mac devices.
TotalAV is a highly user-friendly software that anyone can use with ease on different operating systems. You can download it from the official site and install it on your system. Whether you are using Windows, Mac OS, iOS, or Android, you can utilize this amazing malware removal software on any of the devices. It comes with simple and user-friendly features, making it a more convenient and powerful tool for dealing with malware. There are only a few cases when you see that TotalAV is not opening on your device. You can fix these problems by following some simple steps.
All You Need to Do Is To:
Reinstall it and update it again, when unable to run the scan
Check the internet connection and make sure it is working well
Connect to the total AV support for further assistance
Update the software as soon as new updates are available
Run a thorough malware scan to check if it is working or not
Configure firewall settings to enable the work online without interruption
Following these simple tips, you can easily open and work with your antivirus solution. Reach out to the experts and get the right fix without wasting time.