The solution focuses on two core functionalities: altering the recipient's voice in real-time during calls from unknown numbers and employing an advanced AI algorithm to detect phishing patterns in voice communications.
The first layer involves voice alteration technology, which modifies the voice of the person answering a call. This change makes it impossible for attackers to record and reuse the recipient's voice for cloning or manipulation in future scams. The voice modification ensures that even if a scammer tries to use voice-cloning techniques, the distorted voice renders the attempt useless.
The second layer uses an AI-driven detection model to analyze the content and delivery of the caller's speech. This model is trained to recognize patterns commonly found in phishing attacks, such as urgency, emotional manipulation, and specific linguistic cues. The AI evaluates whether the conversation aligns with known phishing templates and alerts the user if it detects suspicious behavior. When the system notifies, it will offer two resolutions: issue a "suspicious" warning or a continued sign. In doing so, the system will likely alert the customer of their safety while allowing them to continue listening to end the call. After a while, the system will again ask, with a pause button for voice alteration or a continuing sign.
The alert message will be simple and intuitive, so even users unfamiliar with technology can understand it easily. The solution will also reflect the customers' needs and wants by offering personal apps and enterprise services to support individual digital safety and corporate data protection, making it available to all users in different circumstances.
To ensure the security and privacy of user data, ToneLock also incorporates data encryption mechanisms at every level of operation. All call-related data, including AI-generated alerts, is encrypted in transit and at rest using advanced end-to-end encryption protocols. Additionally, ToneLock strictly prohibits the storage of unnecessary call data; any data retained is anonymized.
The software also features a secure authentication system that ensures verified users can access its services, further contributing to privacy maintenance.
Together, these features offer a proactive defense mechanism against vishing. The voice alteration prevents scammers from building future attacks using the recipient's voice, while the AI detection ensures that ongoing calls are evaluated for malicious intent in real-time.