Privacy Policy 

Effective Date: 17-08-2025  

About Toidoi Marketplace

Toidoi is a smart marketplace app designed to make shopping easier, faster, and more reliable. With Toidoi, you can discover a wide variety of stores, explore products, compare options, and get your orders delivered straight to your doorstep. The following are our Privacy Policy. 

Toidoi (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our marketplace application (“App”) and website (“Platform”).

1. Information We Collect  

We may collect the following types of information when you use Toidoi:  

Personal Information: Name, phone number, email address, delivery address, payment details, and profile photo (if provided).  

Usage Data: App activity, search queries, preferences, and browsing behavior.  

Device Information: Device type, operating system, unique device ID, IP address, and app version.  

Location Data: Approximate or precise location to enable delivery and nearby store suggestions (only if you allow it).  

2. How We Use Your Information  

We use the data we collect to:  

Provide, improve, and personalize the marketplace experience.  

Process and deliver orders securely.  

Facilitate payments and refunds.  

Communicate with you about orders, promotions, and support.  

Monitor fraud, security threats, and misuse of the platform.  

Follow legal and regulatory requirements.  

3. Sharing of Information  

We do not sell your personal information. We may share your data only in these situations:  

With Vendors/Stores: To fulfill your order.  

With Delivery Partners: To deliver your items.  

With Service Providers: For payment processing, cloud hosting, analytics, and push notifications.  

For Legal Reasons: If required by law, government authorities, or to protect rights, safety, or property.  

4. Data Security  

We use standard security measures (encryption, secure servers, access controls) to protect your data. However, no method of transmission over the internet is completely secure.  

5. Your Choices & Rights  

You can update or delete your account information within the app.  

You may opt out of marketing communications at any time.  

You can disable location services, but some features may not work properly.  

You can request access to, correction, or deletion of your data by contacting us.  

6. Children’s Privacy  

Toidoi is suitable for all age groups and does not impose any age restrictions. Children may use the app under the supervision of a parent or guardian.   

7. Data Retention  

We keep your information as long as your account is active or as needed to provide services, meet legal obligations, resolve disputes, or enforce agreements.  

8. Changes to This Policy  

We may update this Privacy Policy occasionally. We will inform you about updates through the app or by email. Continuing to use the platform after updates means you accept the changes.  

9. Contact Us  

If you have any questions about this Privacy Policy or your data, please contact us:  

Email: Info@sparksspectrum.com  

Address: 312 - Chandigarh City Center, Zirakpur, 140603