To be successful as a leader one must be surrounded by a great team. I am proud of the teams I have built through my years of leadership and service. I believe that a successful manager is one that hires good people, empowers them and then allows them to do their job. As a manager I have built team structures internally and externally to move our organizational agendas forward. Reinforcing values, communicating effectively and providing each team member support and encouragement through a servant leader approach has enabled our organizations to get a lot done without the benefit of a large staff.
The Management Tools & Practices documents outlines the process by which we understand the needs of our members and how that drives our mission. There are several tools that we use for planning purposes and project implementation. This document speaks to how we remain accountable to our mission and goals.
Developing a clear mission and vision statement is imperative to leading a successful organization. I have facilitated, participated and contributed in many strategic planning sessions during my career. The CCCC Strategic Planning Session Presentation 2017, is a summary of information and data collected to help inform the CCCC board of directors as we entered our strategic planning efforts. This presentation captured the current state of the CCCC.
Working with the business community and board members I have been directly involved in setting the course for several organizations. These are several mission and vision statements that I have a direct hand in crafting.
To take an organizational mission to action I have implemented the utilization of goal trees. This is a practice I learned and have borrowed from Cummins and the Institute for Coalition Building. Using this tool we break down the goals of the organization , clarify the tactic or initiative that supports the goal, understand the outputs of the tactics and then review outcomes. The goal tree is a useful tool to share with team members and board members to reinforce the direction of the organization. There a several goal trees I have developed in concert with stakeholder input.
Annually we develop key performance indicators for the organizations. These are high level measures that are updated and shared monthly with team members. These measures tie to projects outlined in the goal tree and our organizational budgets.
Tactics, initiatives, projects identified in the goal tree are assigned to an individual who either with a team or independently is responsible for implementation. Each team member manages a document that contain their specific goals and projects under their management. I meet with my team members weekly on an individual basis and review their goal sheets with them. This is an opportunity to recognize good work, provide constructive feedback, understand any barriers they may be facing to complete their work and determine how I can assist the team member.
Weekly I hold an all team call to help facilitate organizational communication. This meeting is an opportunity for each team member to provide a brief update on their work, ask questions and provide clarification as necessary. This has been a useful practice in being pro-active on any opportunities to help a member/customer or address a member/customer concern.
Annually I perform a review with each team member as an opportunity to reflect on the entirety of the year.