Frequently asked questions
Frequently asked questions
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Is there any connection between us and HK Mask?
Is there any connection between us and HK Mask?
No, we simply use HK Mask pattern and follow its inventor Dr. K. Kwong's guideline to make qualified reusable masks as we found it more suitable than others.
Is there any surgical mask for donation?
Is there any surgical mask for donation?
We don't have surgical mask regularly but ocassionally we got some from oversea donors. When we do, of course they would become available for donation.
I know how to sew. Can I help?
I know how to sew. Can I help?
If you own a sewing machine, please join us! We provide all the materials (ready-to-sew fabric, ear band and nose wire). There is no deadline so you can work on your pace.
How to request donation?
How to request donation?
Please fill out the contact form. We will be in touch as soon as we can.
Is oversea delivery available?
Is oversea delivery available?
We are sorry but can ONLY ship the masks or DIY mask kits within Japan. We do not provide international shipping.
How long does it take to receive the masks after approval?
How long does it take to receive the masks after approval?
All fabric masks we made are intended for donation and we tried our best to answer all requests as soon as possible. We can't guarantee the delivery time but usually it takes about a week or 2, depending on the demand and the current stock.
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