ClassTrack Support
For help with ClassTrack, contact Tkapps.sa@gmail.com. Include your device model, iOS or Android version, app version, and a short description of the problem. Never send passwords, verification codes, payment-card details, or unnecessary student information.
Sign-in
Use the same sign-in method and account you used to save your teaching records. Sign in with Apple may use a private relay email address.
Restore ad removal on iOS
Use the Apple account that purchased ad removal. Open ClassTrack > Settings > Restore Purchases, complete Apple authentication if requested, then return to the home screen. Purchases on Google Play and the App Store are separate.
Privacy and account deletion
Read our Privacy Policy from the Home page of this site or from the app Settings. To delete your account and teaching records, use Settings > Delete Account and confirm the permanent deletion. You can also contact the support address from your registered email for a verified data request.
한국어 고객지원
문의: Tkapps.sa@gmail.com
기기 모델, 운영체제·앱 버전과 문제 상황을 알려 주세요. 비밀번호·인증번호·카드정보 및 불필요한 학생 정보는 보내지 마세요.
iOS 광고 제거 복원: 구매한 Apple 계정을 사용하여 앱 설정 > 구매 복원을 누르고 Apple 인증을 완료해 주세요. Google Play와 App Store 구매는 별개입니다.
계정·수업 기록 삭제: 앱 설정 > 계정 삭제에서 영구 삭제를 확인하거나 가입 이메일로 문의해 주세요.