Support
Need help or have a suggestion? Email us at canburak1992@gmail.com and we'll get back to you as soon as we can. You can also reach us from Settings inside the app.
Frequently Asked Questions
How do I restore my Premium purchase?
Open Settings in the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the purchase.
How do I cancel my subscription?
On your iPhone or iPad, open Settings, tap your name, then tap Subscriptions. Select Tier List Ranking and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Deleting the app does not cancel your subscription.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. You can request one at https://reportaproblem.apple.com.
Where are my tier lists stored?
Your tier lists and images are stored only on your device. We have no copy of them, so we can't recover them if they're lost.
Will I lose my tier lists if I delete the app or change devices?
Deleting the app removes its data from your device. Your lists are not synced to a cloud account, so they may not transfer to a new device.
Why does the app ask for access to my photos?
Photo access lets you add images to your tier lists and save finished tier lists to your photo library. The app only uses it for these features.
When you email us, please include your device model, your iOS or Android version, and a short description of the problem. A screenshot also helps.