Effective Date: 07.06.2025
1. Introduction This Privacy Policy explains how TickTrack (“we,” “us,” or “our”), developed by Lukas Lutz, collects, uses, and discloses your personal information when you use our mobile application “TickTrack” (“App”). By using the App, you agree to the practices described in this Privacy Policy. PLEASE NOTE: This is an example document. It MUST be reviewed and adapted by a legal professional to be legally sound and compliant.
2. Information We Collect
Account Information: When you sign up using email/password, Google Sign-In, Apple Sign-In, or anonymously, we collect your user ID and may collect your email address (if provided through these services or by you) and profile data you provide, such as username.
Time Tracking Data: We store records of your projects, activities, time entries (including start times, end times, durations), milestones, and any associated notes or descriptions you provide. This data is essential for the core functionality of the App.
Usage Data & Analytics: We may collect data about how you interact with the App (e.g., features used, session lengths) to help us improve its functionality and user experience. This data is typically aggregated and anonymized.
Device Information: We may collect limited technical information from your device (e.g., device type, operating system version) for troubleshooting and to ensure compatibility.
3. How We Use Your Information
Providing Services: We use the collected data to authenticate you, enable you to create and manage projects and activities, track your time, generate reports or statistics based on your tracked time, and display your profile information.
Improving the App: We analyze aggregated and anonymized data to understand user behavior, improve features, troubleshoot issues, and enhance user experience.
Communication: We may use your email address (if provided) to communicate important information about the App, such as updates, security notices, or changes to our policies. You can typically opt-out of non-essential communications.
4. Sharing Your Information
Service Providers: We use trusted third-party services (such as Firebase by Google for authentication, database storage, and potentially analytics) to assist us in providing and improving the App’s functionality. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We recommend you review Firebase's privacy policies.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the App, or protect the personal safety of users of the App or the public.
Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for research, analysis, or other purposes.
5. Data Storage and Security We use Firebase (Firestore and Authentication) to store and protect your data. Firebase implements industry-standard security measures. While we and our service providers strive to protect your data, no system is completely secure, and we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.
6. Your Choices and Rights
Access and Correction: You can typically access and update your account information through the App’s settings.
Account Deletion: You may delete your account and associated personal data at any time through the App’s Settings. This action is irreversible and will remove your data from our active servers according to our data retention policies, subject to necessary archival for legal or legitimate business purposes.
Data Portability: You may have the right to request a copy of your data in a machine-readable format. Please contact us for such requests.
Opt-out of Communications: If we send promotional emails, you will have the option to opt out.
7. Children’s Privacy Our App is not intended for children under the age of 13 (or a higher age threshold if applicable in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately at lukaslutzz0@gmail.com so we can take steps to remove the information.
8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the "Effective Date" at the top will be updated. Your continued use of the App after changes are posted indicates your acceptance of the new policy. We encourage you to review this Privacy Policy periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lukas Lutz
Email: lukaslutzz0@gmail.com
App Name: TickTrack