📍 Corporate Headquarters
Company: Thrifty Car Rental (a brand of The Hertz Corporation)
Address: 8501 Williams Road, Estero, FL 33928, USA
📞 Key Phone Numbers
General Customer Service (U.S. & Canada): 1-800-259-6095
Reservations Support: 1-800-259-6095—follow prompts for new or existing bookings
Roadside Assistance: 24/7 help available; specific contact details provided in rental documents or confirmation email
Thrifty Blue Chip Rewards (Loyalty Program): Access via the main line or your online account
Assistance for Customers with Disabilities: Offered via phone or at branch locations upon request
Business / Corporate Rentals: Use the general line and ask to be connected to “Corporate Account Services” or “Business Rentals”
📧 Email & Online Support
Customer Service Email: Not publicly published; contact via official online form preferred
Contact Form: Available under the “Help” or “Contact Us” section at www.thrifty.com
Live Chat: Offered during business hours through Thrifty’s official website support portal
📝 Rental History Access
To retrieve past rental records:
Log into your Blue Chip Rewards account or use the Thrifty app
Navigate to “My Reservations” or “Rental History”
Guests without loyalty accounts can call customer service with name, rental dates, and reservation number
💬 Additional Support Options
Social Media Support: Active presence on Facebook, X (Twitter), and Instagram under the Thrifty brand
Issue Escalation or Feedback: Ask to speak with a supervisor over the phone or submit comments online via the “Help” section