Frequently asked questions
Frequently asked questions
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Why is Thrifty charging me a $300 deposit?
Why is Thrifty charging me a $300 deposit?
To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters without a ticketed return travel itinerary will be required to provide a deposit between $300 and $850 depending on the rental location and class of vehicle rented.
How to get a refund from a rental car?
How to get a refund from a rental car?
You can call the customer service team at Thrifty.com at 1-800-259-6095 and ask for assistance with your refund. Make sure you ask the representative to confirm your refund via email. Keep them on the phone until you have received the email and reviewed the details.
How do I change my Thrifty car reservation?
How do I change my Thrifty car reservation?
On the homepage, below the reservation details box, click “View/Modify/Cancel Reservation.” You will need the renter's first and last name and the reservation number. If you have trouble with that information, please contact your local branch or for assistance, call us at 1 855 rent-a-truck (800-259-6095).
Does Thrifty have an email address?
Does Thrifty have an email address?
Find Thrifty Rent-A-Car's customer service contacts including email (customerservicesau@thrifty.com), phone (+1-800-259-6095), and social media. Explore their services like car rentals, fleet management, and customer support options.
What is Thrifty cancellation policy?
What is Thrifty cancellation policy?
Cancel more than 24 hours before pickup? You get a full refund, minus a $50 (U.S.) or $65 (Canada) fee. No fee applies if not prepaid. For help, call +1-800-259-6095 to cancel or ask questions anytime.
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