Sustaining Regeneration
The mission’s work takes flight through the art of fundraising.
Sustaining Regeneration
The mission’s work takes flight through the art of fundraising.
Kara Berlin's TEDx Talk was the inspiration behind this article. Fundraising has been the hardest part of serving charities, by far. I struggle with the discomfort of asking people for money and with finding the right balance between building genuine relationships and meeting the real financial needs of the organizations I serve.
Confronting Feelings About Money and Wealth
Berlin emphasizes that “everyone has baggage” about money, whether you grew up with little or plenty, and that baggage colors any asks. Our upbringing and past experiences with money shape our attitudes: for example, if money was a source of conflict or shame in your life, those emotions can resurface when facing a donor. Research on fundraising psychology often highlights fear of rejection and feelings of unworthiness as common barriers to making an ask. Addressing that baggage is key.
A key mindset shift can change everything: asking for donations is offering people a meaningful invitation to serve alongside you. When you ask for support, you are inviting them to invest in a vision of the world they want to see become reality.
This reframing matters. Research shows that viewing fundraising as an invitation to serve a shared future significantly reduces the anxiety around asking. It also aligns with how serious philanthropists already think: they see their giving not as charity, but as an investment in causes they believe in. Cultivating this positive, opportunity-focused mindset can replace guilt or fear with confidence and pride in the ask.
A standout lesson from Berlin’s talk is that “people give to people.” Donors give because they trust in the people bringing that idea to life. A 2022 study by the Indiana University Lilly Family School of Philanthropy found that donors are likely to give to organizations with which they have a personal connection. In focus groups, participants confirmed that meaningful relationships and trust influences their giving patterns.
Giving is deeply personal and tied to our sense of self, which explains why individual donors sustain commitment far longer than corporations. When responsibility diffuses across multiple decision-makers, motivation weakens and follow-through declines. Individual donors are reliable across decades, while corporate philanthropy fluctuates with business cycles. The fundraising implication is clear: anchor your strategy in deep relationships with individuals who connect their identity to your mission. These bonds, rooted in personal values rather than institutional winds, create sustained support.
What does “relationship fundraising” look like in practice? It starts with listening. Berlin demonstrates this with her string of personal questions to a potential donor. I would type it out but it is really valuable to see how she asks questions and listens here.
Effective fundraisers often spend 75% of a meeting listening and only 25% talking, ensuring the conversation centers on what the donor values in their language. Experts note that talking too much about your own programs without linking to donor interests is a common mistake. Instead, asking open-ended questions helps you understand their terminology and ways of understanding the ways they desire to serve the world.
Crucially, trust in the leadership of an organization can make or break a major gift. Relationship-building does take work, remembering personal details, thanking donors promptly, keeping them updated, but it’s work that serves resourcing the mission. Not only are donors more likely to give when they feel like partners, they also tend to give more generously.
When it’s your turn to explain your vision, it’s easy to overwhelm people with information especially if you’re passionate or technical. Berlin’s humorous “rocket ship” analogy makes a serious point: don’t drown donors in minutiae. People’s eyes glaze over with too much detail; what sticks with them is a compelling story or a clear outcome. Instead, focus on the need and impact. Berlin suggests answering four key questions succinctly:
1.What is the need or problem?
2. How does your initiative address it?
3.Why are you the best one to do this?
4. How can the donor help (be part of the solution)?
You might share one powerful statistic and one personal story that together illustrate the problem and what success looks like. Supporting information can always follow if the person is interested, but your initial pitch should leave a felt sense of hope. Frame your work in the donor’s language and worldview. People give more when their values are mirrored back.
Studies also highlight the importance of emotional resonance. In experiments, messaging that induced empathy (without overwhelming guilt) led to significantly higher donor engagement. As Berlin notes, if the donor wants more technical detail, they’ll ask. Your job in the first encounter is to light up their imagination. Paint the big picture and “make it about them”: show how the donor’s involvement is pivotal.
At the heart of fundraising is the ask directly inviting someone to contribute. This is where many well-meaning changemakers falter. Berlin offers a simple, powerful tip: use the phrase “Would you consider donating to serve (x)?” and "how much would be comfortable for you?"
She’s not alone in recommending this wording. The phrase “would you consider” achieves two things: it respects the donor’s agency (they can reflect or say no without feeling cornered) and it opens the door for dialogue. If the donor’s answer isn’t an immediate yes, it’s natural then to ask, “What would you consider?” turning a rejection into a discussion. This softens the pressure while keeping the conversation going.
Don’t sabotage yourself by rambling or backpedaling. Make the ask and then be quiet. This can be the toughest few seconds of a fundraiser’s day, but experts insist on its importance. Psychologically, people need a moment to consider and respond; if you rush to fill the silence (“…or whatever you can do… or maybe next year…”) you undermine your ask and signal lack of confidence. Take Berlin’s advice: ask, then count to ten if you must, but hold steady. The donor has the power in that moment: give them the respect of allowing them to think while awaiting their answer.
Why all this focus on directly asking? Because evidence shows if you don’t ask, you often don’t get. One study in the UK found that 81% of donations happened only after a person was asked: spontaneous giving without any prompt was far less common. Hoping donors will magically find you and give is a losing strategy. “Don’t ask, don’t get” is practically a fundraising mantra.
Finally, ask proudly and authentically. Berlin reminds us not to apologize for asking: you’re not “awkwardly begging,” you’re presenting someone an extraordinary outlet for their wealth that aligns with their values. Enthusiasm, gratitude, and clarity will beat gimmicks and flattery every time. And if the answer is no? Thank them for their time and keep the relationship warm. Remember, successful fundraisers often have a “high tolerance for rejection,” viewing a refusal not as humiliation but as a planted seed.
Great causes deserve great funding. Kara Logan Berlin’s advice, bolstered by research, converges on a clear theme: fundraising is fundamentally about human connection. It’s about aligning someone’s resources with a purpose that matters. To do it well, we must overcome our internal hang-ups about money, genuinely engage with donors as partners, communicate our mission’s impact in relatable terms, and boldly ask for the support that will fuel change. None of this is manipulative or mercenary, in fact, when done right, fundraising is an act of service. We are helping people use their abundance, which is rewarding for them as much as it is for us.
Present your nonprofit as the vessel through which donors can live their values. Their generosity is about them expressing who they are. As Berlin passionately notes, we must be as committed to the art of funding the work as we are to executing the work.
Source: TED Talk by Kara Berlin.