FAQs
FAQs
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How do I order?
How do I order?
Click "Order Now" on the website and fill out our order form. After we receive your order, you'll receive an invoice with your final total and payment options.
Click "Order Now" on the website and fill out our order form. After we receive your order, you'll receive an invoice with your final total and payment options.
Where do you deliver?
Where do you deliver?
We offer local delivery within a 15-mile radius of Weschester.
We offer local delivery within a 15-mile radius of Weschester.
Do you ship?
Do you ship?
Yes! We ship only within New York State. Shipping is a flat fee of $8.50.
Yes! We ship only within New York State. Shipping is a flat fee of $8.50.
Do you offer pickup?
Do you offer pickup?
Yes, pickup is avalible for your order. Pickup details will be provided after your order is submitted.
Yes, pickup is avalible for your order. Pickup details will be provided after your order is submitted.
When are orders fulfilled?
When are orders fulfilled?
Our regular fulfilled day is Sunday.
Our regular fulfilled day is Sunday.
Can I request a different delivery or pickup date?
Can I request a different delivery or pickup date?
Yes! Add your requested sate to the Special Requests section of the order form. We require at least 2 days notice for orders needed before our regular Sunday fulfillment day. Requests are subkect to avalibility.
Yes! Add your requested sate to the Special Requests section of the order form. We require at least 2 days notice for orders needed before our regular Sunday fulfillment day. Requests are subkect to avalibility.
How big are THICKIES?
How big are THICKIES?
They're giant cookies, intentionally think, sof, and substantial. Exact weight varies, but they are about [#]g each.
They're giant cookies, intentionally think, sof, and substantial. Exact weight varies, but they are about [#]g each.
What flavors do you offer?
What flavors do you offer?
They are stated on the menu, while each month a TOTM (THICKIE of the Month) will be introduced to the menu.
They are stated on the menu, while each month a TOTM (THICKIE of the Month) will be introduced to the menu.
Do you accomodate allergies?
Do you accomodate allergies?
Our cookies are made in a home kitchen where ingredients containig common allergies can be present. Allergen information will be listed on each products label.
Our cookies are made in a home kitchen where ingredients containig common allergies can be present. Allergen information will be listed on each products label.
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