📌 Frequently Asked Questions (FAQs) 

1. What types of events do you serve?

We’re here to elevate any celebration! From weddings and corporate events to birthday parties, baby showers, and brand activations, The Pix Bar is ready to make your event unforgettable.

2. What add-ons are available?

Customize your experience with these premium upgrades:

📄 Print Bundles:

• Starter Bundle ($75) – 50 prints (4x6)

• Standard Bundle ($125) – 100 prints + custom overlay

• Premium Bundle ($175) – 150 prints + custom overlay + Memory Book

• Ultimate Bundle ($225) – 200 prints + custom overlay + Memory Book + 1 Extra Hour

⏳ Additional Rental Time: $100 per extra hour

🎭 Customizations: Props, overlays, and premium backdrops (some may require a surcharge).

3. Can I customize the booth for my event?

Absolutely! With the Luxe Package or add-ons, you can personalize props, backdrops, and photo templates to perfectly match your event’s theme or branding.

4. What makes The Pix Bar unique?

Our booths are built for versatility and innovation, offering multiple setup options:

• 📍 Stationary Mode – Classic, sleek, and cordless.

• 🚶 Roaming Mode – Our mobile setup moves through the crowd to capture every moment.

• 🖼️ Tabletop Mode – Perfect for intimate gatherings or kid-friendly setups.

• 🔧 Mounted Mode – Ideal for corporate activations or custom event layouts.

5. Do I need to provide anything for the booth setup?

Nope! We handle everything. Your rental includes setup, breakdown, and an on-site technician to assist guests. We only require:
✔️ A designated space of at least 8’ x 8’
✔️ Access to a power outlet within 10 feet of the setup area
✔️ A covered/shaded area for outdoor events

6. Do you offer digital sharing options?

Yes! Guests can instantly share their photos via text, email, or social media during the event. It’s quick, fun, and eco-friendly.

7. How do I book The Pix Bar for my event?

Visit our website to access our Booking Page and secure your date hassle-free.

🔹 A 50% deposit is required to confirm your booking.
🔹 The remaining balance is due 7 days before your event.

📩 Have questions before booking? Contact us at thepixbarchicago@gmail.com

8. Do you travel outside of Chicago?

Yes! We serve Chicago and surrounding areas. Travel fees may apply based on distance. Contact us for a quote.

9. What is your cancellation policy?

✔️ Deposits are non-refundable.
✔️ If you cancel at least 14 days before your event, you’ll receive a refund minus the deposit.
✔️ If you reschedule at least 14 days before your event, your deposit and payment can be transferred to a new date within 6 months (subject to availability).
✔️ Cancellations made less than 14 days before the event are non-refundable.
✔️ Same-day cancellations will not be refunded or credited.

📄 Full details are in our Service Agreement.

10. How long does setup and breakdown take?

Setup typically takes 60–90 minutes, and breakdown takes about 30 minutes. We handle everything to ensure your event runs smoothly.

11. How do you handle privacy and data security?

We take privacy seriously.
✔️ Digital sharing and photo storage are secure and comply with all data protection regulations.
✔️ Event photos may be used for marketing, social media, and portfolio purposes, unless the client requests otherwise in writing before the event.

12. What if the equipment is damaged during the event?

While rare, clients are responsible for any damages caused by guests.
✔️ If equipment is damaged due to guest behavior, the client will be responsible for repair or replacement costs.
✔️ If the damage is due to an equipment malfunction or technician error, we will offer a prorated refund for any lost rental time.

13. Do you provide props and backdrops?

✔️ Props are included in all packages.
✔️ Backdrops are included in the Luxe Package, featuring stylish options like sequins, floral walls, and custom designs.
✔️ Some premium backdrops may require an additional surcharge.

14. Can I extend the booth time during my event?

Yes! If you’re having too much fun to stop, additional rental time is available for $100 per extra hour, subject to availability.