Effective Date: 11th April 2026

1. Introduction: These Terms and Conditions (“Terms”) govern access to and use of the digital services, subscription services, and digital products (“the Services”) operated by GOALBOUNTY LTD (“the Company”) with company number 16134633 and registered office of 20 Wenlock Road, London, England, N1 7GU. By using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Services.

2. Nature of Service: The Services provide self-guided wellbeing content only, including but not limited to audio content such as guided visualisations and self-healing materials. The Services do not constitute, nor are they a replacement for, medical, psychiatric, psychological, or therapeutic services, treatment or diagnosis. You agree not to use the Services as a replacement for any kind of diagnosis, treatment or clinical advice by a licensed and qualified doctor, psychiatrist, psychologist, and/or mental health professional.

3. No Therapeutic Relationship: Use of the Services does not create any therapist-client, clinician-patient, fiduciary, or professional relationship with the Company or its associated persons.

4. No Reliance: Information and content provided through the Services is not professional advice and is for informational and educational purposes only, and must not be relied upon as a substitute for qualified professional guidance.

5. Independent Professional Advice: You hereby agree to seek advice from a qualified medical doctor for physical conditions, symptoms, and/or concerns, and likewise, from a psychiatrist and/or suitably qualified and licensed mental health professional for psychological or psychiatric conditions, symptoms, and/or concerns.

6. Crisis Disclaimer: The Services are not a crisis or emergency service. You agree to contact emergency services or appropriate crisis support providers where necessary if you are feeling suicidal, experiencing thoughts of self-harm or suicide, or  are not able to keep yourself safe, or are in any kind of immediate or imminent danger.

7. No Duty of Care: To the fullest extent permitted by law, the Company does not assume responsibility for users’ mental health outcomes or any outcomes arising from use of the Services.

8. Limitation of Liability: Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Subject to this, the Company nor its directors, shareholders, affiliates, or related legal entities will be liable for indirect, consequential, or psychiatric/psychological harm or injury caused by you using the Services.

9. Assumption of Risk: You acknowledge that engaging with the Services may involve exposure to emotionally impactful or triggering content and you thus voluntarily assume all and any associated risks, including (but not limited to) the risk of increased psychological distress or mental health conditions being exacerbated as a result of using the Services.

10. User Responsibility: You are solely responsible for your conduct and decisions, before, during and after using the Services, including implementing or applying any information you may have gained or learned while using the Services. You also agree to consult your doctor (and where appropriate, your psychiatrist or therapist) prior to implementing or applying any such information, and, prior to using the Services.

11. Indemnity: You agree to fully indemnify the Company and its directors, employees, workers, affiliates and any associated persons, against claims arising from your misuse of the Services or breach of these Terms.

12. Paid Services: Certain features or access to the Services may require payment. The Company may suspend or terminate access to paid services in cases of non-payment, cancellation, chargeback, or where you have breached these Terms, subject to applicable law. The Company provides no warranty or guarantees as to the continued availability of paid features, which may change from time to time.

13. Subscription Services: Where the Services are provided on a subscription basis, you agree that your subscription will automatically renew at the end of each billing period unless cancelled prior to renewal. You authorise the Company to take recurring payments using your selected payment method.

14. Free Trials: Where applicable, any free trial period will automatically convert into a paid subscription at the end of the trial period unless cancelled prior to the end of that period.

15. Refunds and Cancellations: Any refund or cancellation rights will be provided in accordance with applicable consumer protection laws. Unless otherwise required by law, payments are non-refundable and cancellation will take effect at the end of the current billing period.

16. Digital Content Acknowledgement: By purchasing and accessing digital content immediately, you acknowledge and agree that you may lose any statutory right to cancel within a cooling-off period, to the extent permitted by applicable law.

17. Dispute Resolution: Where possible, you agree to, on a best effort basis, resolve any disputes informally by contacting the Company in writing.

18. Arbitration: Where disputes cannot be resolved informally, the parties may agree to resolve disputes through arbitration in England and Wales under the same structure as originally set out.

19. Costs: Each party will bear their own legal and arbitration costs unless otherwise determined.

20. Entire Agreement: These Terms constitute the entire agreement between you and the Company.

21. Severability: If any provision is found unenforceable, illegal or is determined by a court to be deleted, the remaining provisions will remain in effect.

22. Governing Law and Jurisdiction: These Terms and any non-contractual obligations arising in connection with it are governed by and construed in accordance with the law of England and Wales whose Courts will have exclusive jurisdiction to determine any dispute arising from it.

23. Enforcement: Even if the Company delays enforcing these Terms, it may still enforce them later.

24. Amendments: The Company may amend these Terms at any time and without notice.

25. Acceptance: Your use or continued use of the Services constitutes acceptance of these Terms.

26. No Warranty or Guarantee: The Company does not provide any warranties or make any guarantees, whatsoever, in relation to the Services. While the Services may be beneficial for some, your own individual experience may vary. The Services may go offline or be unavailable at any time due to maintenance, server failures, human error, software bugs, computer network outages, or force majeure events, such as, but not limited to, natural disasters, cybersecurity attacks, war, terrorist attacks, or other unforeseen, catastrophic events directly or indirectly affecting the availability of the Services. The Services and related software, products and features are provided “as is”, without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law, in no event will the Company be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the the Services or the use or other dealings in/with the Services, or your use of the Services. The Company specifically also does not provide any warranties or guarantees as to the security of the Services or use of them, and does not warrant or guarantee the absence of any malware, viruses, trojans or worms being contained in the Services.

27. Intellectual Property: The Company retains all intellectual property rights. If you make any suggestions (such as but not limited to, suggested features) or give feedback to the Company, or vote in polls, you hereby agree to transfer all intellectual property rights (at no cost to the Company) to the Company.

28. Privacy and Confidentiality: The Company cannot, and do not, guarantee your privacy and confidentiality in your use of the Services, due to the risk of cyber attacks and hacking. Therefore, you hereby use, access or purchase the Services entirely at your sole own discretion and risk.

29. Privacy Policy and Data Protection: The Company processes personal data in accordance with the Privacy Policy, which explains how and why the Company collects, uses, and protects your information. By using the Services, you acknowledge that you have read the Privacy Policy, which is available at the following URL: https://sites.google.com/view/thenickhatter/privacy