Effective Date: 8th April 2026
1. Introduction
These Terms and Conditions (“Terms”) govern access to and use of the Discord server (“the Server”) operated by GOALBOUNTY LTD (“the Company”, "we", and "our") with company number 16134633 and registered office of 20 Wenlock Road, London, England, N1 7GU. The Server is hosted by Discord Inc. and Discord Netherlands B.V (collectively, “the Server Provider”). By using the Server, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use or connect to the Server, and you must immediately cease using the Server. The Server can currently be accessed and joined via the URL: https://discord.gg/5CRWCNzpnK
2. Nature of Service
The Server provides peer-to-peer support only and does not constitute, nor is a replacement for medical, psychiatric, psychological, or therapeutic services, treatment or diagnosis. You agree not to use the Server as a replacement for any kind of diagnosis, treatment or clinical advice by a licensed and qualified doctor, psychiatrist, psychologist, and/or mental health professional.
3. No Therapeutic Relationship
Use of the Server does not create any therapist-client, clinician-patient, fiduciary, or professional relationship with the Company or its associated persons.
4. No Reliance
Information shared within the Server is not professional advice and is for informational and entertainment purposes, and must not be relied upon as a substitute for qualified professional guidance. You hereby follow or implement any guidance, advice or information you have gained from the Server entirely at your own sole risk and discretion.
5. Independent Professional Advice
You hereby agree to seek advice from a qualified medical doctor for physical conditions, symptoms, and/or concerns, and likewise, from a psychiatrist and/or suitably qualified and licensed mental health professional for psychological or psychiatric conditions, symptoms, and/or concerns.
6. Crisis Disclaimer
The Server is not a crisis or emergency service. You agree to contact emergency services or appropriate crisis support providers where necessary if you are feeling suicidal, experiencing thoughts of self-harm or suicide, or actively self-harming or about to self-harm, are not able to keep yourself safe, or are in any kind of immediate or imminent danger, or experiencing an acute mental health crisis (such as but not limited to, psychosis, delusions, paranoia or homicidal feelings or thoughts).
7. No Duty of Care
To the fullest extent permitted by law, the Company does not assume responsibility for users’ mental health outcomes or interactions between users on the Server.
8. Limitation of Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Subject to this, and to the maximum extent permitted by English law, the Company, its directors, shareholders, affiliates, or moderators, or fellow users of the Server, will not be liable for indirect or consequential harm or injury arising from your use of the Server or your interactions with other users of the Server.
9. Assumption of Risk
You acknowledge that participation may involve exposure to distressing content and voluntarily assume all and any associated risks, which includes (but is not limited to) the risk of increased psychological distress or mental health conditions being exacerbated as a result of you using the Server.
10. User Responsibility
You are solely responsible for your conduct and decisions, before, during and after using the Server, including implementing or applying any information you may have gained or learned while using the Server. You also hereby agree to consult your doctor (and where appropriate, your psychiatrist or therapist) prior to implementing or applying any such information.
11. Indemnity
You agree to fully indemnify the Company and its directors, employees, workers, moderators, affiliates and any associated persons, and fellow users on the Server, against claims arising from your misuse of the Server or breach of these Terms.
12. Moderation Disclaimer
The Company does not guarantee continuous monitoring or intervention. Moderation actions are discretionary and do not create legal obligations. Given that we permit anonymous users on the Server, you hereby agree and understand that there is a risk of some users' behaviour on the platform being intentionally malicious, annoying, bullying or "trolling", and as such, you agree to take appropriate measures and precautions in using the Server, which may include using features on the Server to enable you to block or ignore such malicious users. The Company does not vet, verify or background check any new users who connect to or join the Server. Thus, you agree to use the Server entirely at your own sole risk and discretion. Moderators on the Server are not our employees or workers, but are fellow users of the Server who we have deemed trustworthy to have moderation powers, unless otherwise explicitly stated. If you believe a moderator is abusing their power, you can make a complaint to us at the following URL: https://sites.google.com/view/thenickhatter/contact . Moderators will typically have the phrase 'Mod' in their name and/or a badge icon indicating their Moderator status.
13. Paid Services
Certain features of the Server may require payment. The Company and/or the Server Provider may suspend or terminate access to paid services in cases of non-payment, cancellation, chargeback, or where you have breached these terms or the Server rules, subject to applicable law. The Company provides no warranty or guarantees as to the availability of access to paid features, which may change from time to time. You may gain access to such paid features by making a payment via a third-party website, Ko-Fi.com, which is operated by Ko-fi Labs Limited ("the Subscription Provider").
14. Your Right to Cancel Paid Services
14.1 Statutory Cooling-Off Period: In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your purchase of a paid service within 14 days of your purchase without giving any reason.
14.2 Exercising Your Right to Cancel: To cancel, you must inform us of your decision through a clear statement (e.g., by cancelling via the Subscription Provider's website or by sending us a message via the contact form located at the URL https://sites.google.com/view/thenickhatter/contact). The Subscription Provider has guidance on how to cancel paid subscription/membership at the URL https://help.ko-fi.com/hc/en-us/articles/360007556993-How-to-help-a-supporter-cancel-their-membership
14.3 Losing Your Right to Cancel: If you purchase digital services from us, you will be asked to provide your express consent to begin the supply of the service before the end of the 14-day cancellation period. By giving this consent, you acknowledge that you will lose your right to cancel the contract once the service has been fully performed. If the service has not been fully performed, you will be required to pay for the portion of the service supplied up until the point you notified us of your cancellation.
14.4 Refunds
If you exercise your right to cancel in accordance with these terms, we will reimburse to you all payments received from you for the cancelled service, no later than 14 days from the day on which we are informed of your decision.
15. Dispute Resolution
Where possible, you agree to, on a best effort basis, resolve any disputes informally by contacting the Company in writing, by using the contact form located at the URL: https://sites.google.com/view/thenickhatter/contact
16. Arbitration
Where disputes cannot be resolved informally, the parties (the Company and you) may agree to resolve disputes through arbitration in England and Wales. Any dispute arising out of or in connection with this Coaching Agreement, including any question regarding whether it exists, it is valid, or it can be or has been terminated, will be referred to and finally resolved by arbitration by a single arbitrator. The parties agree that the single arbitrator will be mutually agreed by you and the Company. The seat, or legal place, of arbitration will be England and the language to be used in the arbitration proceedings will be English. You and the Company will share the cost of the arbitration fee. However, nothing in this clause prevents you from bringing a claim in the courts where required by law.
17. Arbitration and Legal Costs
Each party (the Company and you) will bear their own legal and arbitration costs unless otherwise determined by the arbitrator or required by law.
18. Entire Agreement
These Terms constitute the entire agreement between you and the Company, and supersedes all prior and contemporaneous proposals, representations, statements and agreements.
19. Severability
If any provision is found unenforceable, illegal or is determined by an arbitrator or court to be deleted, the remaining provisions will remain in effect.
20. Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising in connection with it are governed by and construed in accordance with the law of England and Wales whose Courts will have exclusive jurisdiction to determine any dispute arising from it.
21. Enforcement
Even if the Company delays enforcing these Terms, the Company may still enforce them later. If the Company does not insist immediately that you do anything you are required to do under these Terms, or if the Company delays in taking steps against you in respect of your breach of these Terms, that will not mean that you do not have to do those things and it will not prevent the Company taking steps against you at a later date.
22. Amendments to These Terms
We may amend these Terms from time to time to reflect changes in the law or our services. We will provide you with reasonable advance notice of any significant changes by posting a notification on the Server or by other appropriate means. If you do not agree with the amended Terms, you are free to stop using the Server. Your continued use of the Server after the changes become effective will constitute your acceptance of the new Terms.
23. Acceptance
Your use or continued use of the Server constitutes acceptance of these Terms.
24. No Warranty or Guarantee
The free, peer-to-peer services and features on the Server are provided “as is”, without warranty of any kind, express or implied. However, where you have purchased a paid service, we are required by law under the Consumer Rights Act 2015 to provide that service with reasonable care and skill. These Terms do not override these statutory rights. The Server may go offline or be unavailable at any time due to maintenance, server failures, or other unforeseen events. To the maximum extent permitted by law, in no event will the Company be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the free aspects of the Server. The Company does not provide any warranties or guarantees as to the security of the Server, and you hereby agree that there is a risk of hacking, malware, phishing, or “doxxing” in using the Server. You share or upload any content to the Server entirely at your own risk. There may be URLs to external servers, websites, applications, videos, audios, downloadable files and resources shared in the Server, which are beyond the Company's control and responsibility, and thus you hereby agree to access such URLs entirely at your own sole risk and discretion, and you also agree to exercise extreme caution in accessing such URLs, including taking relevant precautions to protect your computer or device from cyber attacks, such as, but not limited to, keeping your operating system software updated, and making use of anti-virus and anti-malware software, as well as firewalls, and using secure passwords.
25. Intellectual Property
The Company retains all intellectual property rights. If you make any suggestions or give feedback to the Company, you hereby agree to transfer all intellectual property rights to the Company. If you share any content on the Server, you represent and warrant that such content does not breach the intellectual property rights of any other individual or organisation. If you share any content that you own the intellectual property rights for, then you hereby grant the Company an irrevocable, worldwide, perpetual and royalty-free license to use that content on the Server, at no cost to the Company.
26. Privacy and Confidentiality
The Company cannot, and does not, guarantee your privacy and confidentiality, as the Server is hosted by third-party companies. Any personal information you share on the Server is entirely at your own sole risk and discretion. By using the Server, you hereby understand that the Server is a public forum which can be accessed by anyone. You understand that what you share on the Server could be shared by other users both inside and outside of the Server, and the Company has no control over this nor has any liability for this. As such, you agree to exercise caution and discretion when sharing personal stories or information on the Server. In cases where illegal activity is shared (such as, but not limited to, child abuse, terrorism, or serious and organised crime), we may share your personal information with local or international law enforcement to investigate further or to assist with investigating. Likewise, we may also share your IP address, name, alias, email, and other personal information we have stored about you, if we are bound to do so, by a lawful court order.
27. Community Rules
You hereby agree to abide by the Community Rules of the Server. You hereby agree and understand that violating any Community Rules may result in an immediate suspension, ban or permanent ban from the Server. These Community Rules are shown when you join the Server and may be updated at any time. We will provide you with reasonable advance notice of any significant changes by posting a notification on the Server or by other appropriate means. A copy of these Community Rules can be found at the URL https://sites.google.com/view/thenickhatter/community-rules
28. Computer Misuse and Spam
You hereby agree not to upload any malware, viruses, trojans, worms, adult content or any illegal content to the Server. Furthermore, you hereby agree to not use the Server for any kind of promotional, advertising, commercial, spamming or illegal activities. Additionally, you hereby agree that you will not use the Server to harass, intimidate, extort, bully, intentionally annoy, "doxx", "troll", hack or exploit, or otherwise maliciously communicate with any other users, moderators or administrators of the Server, or any of the Company's directors, employees, workers, contractors, subcontractors, affiliates, staff or associated persons.
29. Privacy Policy and Data Protection
The Company processes personal data in accordance with the Privacy Policy, which explains how and why the Company collects, uses, and protects your information. By using the Server, you acknowledge that you have read the Privacy Policy, which is available at the following URL: https://sites.google.com/view/thenickhatter/privacy
By using the Server, you acknowledge that you have also read the Server Provider's Privacy Policy, which is available at the following URL: https://discord.com/privacy
30. Communication in English is Required
To help keep the Server safe for all, you agree to make all of your communications on the Server in English, so that Moderators on the Server can monitor the contents of what you share. If you require communication in another language, you agree to cease using the Server and use another peer support server.
31. Assignment
We may transfer our rights and obligations under these Terms to another organisation at any time, however, we will inform you in writing if this happens and we will ensure that the transfer will not affect your rights (statutory or otherwise) under these Terms.
32. Anti-Oral Variation
If we wish to change these Terms, we will do so by updating these Terms or by writing to you.
33. Execution by Electronic methods
You agree that these Terms are binding and may be executed electronically, such as but not limited to, a check-box method (checking a box marked 'I have read and agree to the rules', or words of a similar meaning, effect or equivalent local translation), and/or pressing, clicking or tapping a button marked 'Finish', 'Join' or 'Submit' (or words of a similar meaning, effect or equivalent local translation).
34. Third Party Rights
No party other than you or the Company has any rights under this Agreement and the Contracts (Rights of Third Parties) Act 1999 will not apply to these Terms.
35. Implicit Agreement
To the fullest extent permitted by law, your continued use of the Server implies that you agree to these Terms.
36. Advertisements and Affiliate Links
By using the Server, you hereby consent to the Server Provider or the Company displaying advertisements on the Server. The Company may also earn revenue from certain affiliate links (at no extra cost to you).
37. Data Costs
You assume sole responsibility for any data and bandwidth costs (mobile/cell, or otherwise) in connecting to and using the Server, and agree that the Company is in no way responsible for such costs in relation to your data and bandwidth costs.