Business Communication
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Tips on good business writing:
Get to the point quickly.
Tell your readers what they need to know upfront so they know what they should do, where to go, and so on.
Make every sentence short and direct while keeping your paragraphs brief for better readability and understanding.
Be professional, keep your writing polite. Consider using a brief greeting such as “please” and “thank you”.
Revise once you finish your first draft, read it over and figure out what works and what doesn’t.
Clarify sentences, use simple words, and organise the sentence structure in a logical order.
Try reading your work aloud or ask someone to give you feedback to help you discover new perspectives and ideas.
Business Reports
Business Reports
Business reports use facts and research to study data, analyse performance and provide recommendations for the future. Business reports include facts and research data, analyse performance and provide recommendations for the future.
Start by adding your name, contact information, and the date of submission along with the report title.
Next, provide some background on the topic, along with the purpose of the report.
Provide clear, specific and relevant facts and data using bulleted lists, charts, or any other medium that can help make your point under key findings.
In conclusion add summarise and interpret the key findings, identify issues found within the data and answer any relevant questions. Also, recommend solutions if any. Remember to stay objective, impersonal and focused on the company’s perspective.
At the end add references with listed sources for all the data you’ve cited.
How to write effective business emails
Business emails should be direct, clear, and easy to read.
Always add a brief and descriptive subject line in your email.
Every email needs at least one recipient, but if you’re including multiple recipients consider using the CC – or Carbon Copy – field.
Address the recipient by name if you’re more familiar with the recipient, if not you should use their last name to be more formal.
In the email body, start with your main point so it’s easy to find. Keep your writing concise and clear. Also, if you’ve attached a file to your email, be sure to mention it in the body.
At the end offer a quick farewell such as “Thanks” or “Sincerely.” Then give your name and contact information.
Business memo
Business memos are a powerful way to distribute information and announcement at your workplace. A business memo can be an ideal way to address a specific audience in a formal way. Memo are documents that are often created with a word processor and typically printed for distribution.
Steps to writing business memo
To: It will address each recipient’s name and job title, if you’re addressing a designated group simply state the name of the group
From: Include your name and title
Date: Mention the month, day, and year
Subject: Make the subject brief and descriptive
In memos skip the greetings, such as “Dear,” and immediately go into the body text. Start the body text with the main point of the paragraph first.
Use bullets or numbers to clearly present points or lists for direct and easy understanding.
Memos generally don’t include a farewell but if you do include a farewell, make it brief such as thank you and your name.
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