FAQ

Laundry Service Frequently Asked Questions

What is a mobile laundry service?

A mobile laundry service is a convenient solution where we bring the laundromat to your doorstep. Our specially equipped vehicles are equipped to pick up you washing, return to our facility then wash, dry, and fold your laundry at your convenience.

How does the mobile laundry service work?

It's simple! Just schedule a pick-up by booking online or by calling us. Our team will collect your laundry, take it to our facility for processing, and return it to you fresh and clean with in 24 to 48 hours or on the agreed-upon date.

What areas do you serve?

We proudly serve the Bayside Council, Kingston Council, Frankston City Council and Mornington Council covering homes, businesses, and other establishments. Check our service area map or contact us to confirm if we operate in your location.

What types of laundry do you handle?

We handle a variety of laundry needs, including regular clothes, linens, towels, bedding, and more. Whether it's for personal use, businesses, or special items, we've got you covered.

How do I organise a laundry pick-up?

Scheduling a pick-up is easy! Visit our booking section to book a time that suits you. You can also call us directly and we can assist you in scheduling a pick-up.

What are your turnaround times?

Our standard turnaround time is 24 to 48 hours, ensuring your laundry is returned to you promptly. Next-day and express services may also be available – contact us directly for urgent jobs.

Do you offer commercial laundry services?

Absolutely! We cater to businesses such as hotels, medical clinics, restaurants, and more. Our commercial services include washing, drying, and folding various linens and uniforms.

Is my laundry safe with your service?

Yes, your laundry is in safe hands. Our team is trained to handle your items with care, and our facility is equipped with new  equipment to ensure the safety of your clothes.

Can I customize my laundry preferences?

Certainly! You can specify your washing and drying preferences, detergent choices, and folding instructions when scheduling a pick-up. We aim to accommodate your unique preferences.

How do I pay for the laundry service?

We offer secure online payment options through our booking website. You can pay for the service once your laundry is returned to you. We accept various payment methods for your convenience.