The Benefits of Buying Microsoft 365 from an Authorized Reseller

Microsoft 365 has become a staple for businesses of all sizes, offering a robust suite of productivity tools including Outlook, Word, Excel, Teams, OneDrive, and more. While most companies know they need Microsoft 365, many are unsure whether to buy it directly from Microsoft or through a third party.

The short answer: if you’re a business in the United States, buying Microsoft 365 from an authorized reseller is often the smarter choice. This route offers distinct advantages in terms of cost, service, flexibility, and long-term support. In this article, we’ll break down the key benefits of partnering with an authorized Microsoft 365 reseller like DVGWS.

1. Guaranteed Authenticity and Compliance

Authorized resellers work directly with Microsoft, which means they offer genuine and fully licensed products. When you purchase from a verified reseller, you can be confident that:

• The license is 100% legitimate and compliant with Microsoft’s terms.
  
  

• You are not at risk of purchasing pirated or counterfeit software.
  
  

• You are fully protected under Microsoft’s warranty and service agreements.
  
  

For businesses, this assurance is critical. Using unlicensed or grey-market software can result in failed compliance audits, legal consequences, and disrupted operations.

2. Personalized Support and Expert Guidance

Unlike the self-serve experience of buying directly from Microsoft, authorized resellers often provide dedicated support tailored to your organization’s needs. A good reseller acts as a consultant, helping you:

• Choose the right Microsoft 365 plan based on team size and business goals.
  
  

• Navigate licensing changes and terms.
  
  

• Understand the difference between Business Standard, Business Premium, and Enterprise plans.
  
  

At DVGWS, for example, we provide personalized onboarding, plan comparison advice, and end-to-end support for account setup and migration.

3. Volume Discounts and Custom Pricing

One of the biggest advantages of working with a Microsoft 365 reseller is pricing flexibility. While Microsoft offers standard pricing on its website, resellers often have access to:

• Volume discounts for multiple users or devices.
  
  

• Custom billing cycles that align with your budget.
  
  

• Promotional deals and loyalty offers.
  
  

• Nonprofit, academic, or government pricing if you qualify.
  
  

This can significantly reduce your long-term software costs, especially if you manage licenses for a growing team.

4. Simplified License Management

Managing Microsoft 365 licenses on your own can become time-consuming and error-prone. Resellers often provide tools and dashboards that make this easier by allowing you to:

• Assign or reassign licenses to team members.
  
  

• Track renewal dates and automate payments.
  
  

• Add or remove users as your team grows or shifts.
  
  

• Centralize software purchases across departments.
  
  

This level of control and convenience is especially valuable for businesses without a dedicated IT team.

5. Faster Customer Support and Troubleshooting

When you buy directly from Microsoft, support is available, but it often involves submitting tickets, waiting in queues, and navigating automated systems. Authorized resellers can offer a faster, more personal support experience.

Most resellers provide:

• Direct phone or email support from real humans.
  
  

• Faster resolution of account or license issues.
  
  

• Immediate assistance with billing or technical questions.
  
  

This responsiveness can help reduce downtime and keep your team productive.

6. Assistance with Migration and Setup

Transitioning to Microsoft 365 can be a major undertaking, especially if you're moving from an older system or another software platform like Google Workspace. Resellers are often experienced in managing this transition and can help with:

• Migrating email, files, and user accounts.
  
  

• Configuring Microsoft Teams and SharePoint.
  
  

• Setting up security and compliance settings.
  
  

• Training your team on using new tools effectively.
  
  

These services are typically not available or are limited when you purchase directly from Microsoft.

7. Centralized Software Procurement

Most businesses use more than just Microsoft 365. They also rely on tools like Adobe Creative Cloud, Google Workspace, cybersecurity software, and cloud storage platforms.

Many authorized resellers—like DVGWS—are multi-brand providers. This means you can purchase and manage multiple software licenses from one partner, rather than juggling several vendor accounts.

This consolidated approach helps streamline operations, billing, and support.

8. Long-Term Partnership for Scaling

Software needs evolve as your business grows. Working with an authorized reseller allows you to scale your Microsoft 365 usage strategically. Resellers can help with:

• Upgrading to enterprise plans when needed.
  
  

• Expanding to include additional Microsoft services (e.g., Azure, Intune, or Power BI).
  
  

• Adding security layers like multi-factor authentication and endpoint protection.
  
  

This ongoing relationship makes it easier to adapt your tech stack to new challenges and opportunities.

9. Compliance Support for Regulated Industries

If your business operates in a regulated industry—such as finance, healthcare, or legal—you likely have specific compliance requirements for data storage, security, and communication.

Authorized resellers are well-versed in these requirements and can guide you in:

• Configuring Microsoft 365 for HIPAA, GDPR, or FINRA compliance.
  
  

• Managing admin rights and access controls.
  
  

• Retaining records for audits and reporting.
  
  

This guidance can help prevent costly compliance errors and reduce risk.

10. Flexible Billing and Payment Options

Unlike Microsoft’s rigid monthly or annual billing options, many resellers offer more flexible payment plans. This includes:

• Monthly invoicing with net terms.
  
  

• Pay-as-you-grow user pricing.
  
  

• Multi-year contracts with rate locks.
  
  

For budget-conscious businesses or those with cash flow considerations, these options provide more control over how and when you pay.

Conclusion

Buying Microsoft 365 from an authorized reseller offers far more than just a license. It gives you a strategic partner who can help you reduce costs, improve support, manage growth, and stay compliant.

At DVGWS, we specialize in helping U.S. businesses access the full power of Microsoft 365—with unmatched service and value. If you’re considering a new license or thinking about switching providers, get in touch with us for a free consultation.

Visit dvgws.com to learn more or to speak with a licensing expert today.