Ordering & Payment
How to Order
Before you order, please make sure to read my Terms of Service. It's not long, and there's even a simplified version.
You can contact me to place your order in one of the following ways:
Discord (Recommended): @spellkasper, or join my server Here.
My Business Email: CSKasper.Business@gmail.com.
Include the following text form in the message and fill your order information.
General Info:
Your Name:
Your Email:
Type of Artwork: (i.e Character Illustration, Design, Landscape, etc.)
Rendering & Cropping Choice: (i.e Lineart Full body, Shaded Headshot, etc.)
Any Extras: (i.e Extra Character, Detailed Background, NSFW, etc.)
Any Other Details to Include: (i.e Pose, Outfit, Color Scheme, etc.)
Character(s) Info:
Character Name:
Character Appearance: (Please use clear references and descriptions)
Character's Personality: (i.e Depressed, Innocent, Tough, etc. This isn't needed but it would help a lot with posing, composition, colors, etc)
Character's Style: (Clothing wise, i.e Goth, Comfy, Colorful, etc.)
By purchasing a commission from me, Chaotic SpellKasper (the artist), you confirm that you have read and agreed to the Terms of Service and acknowledge that if broken, will result in the loss of all of your rights to the commissioned artwork, and that I will have full rights to profit from it further the commissioned artwork in any way I see fit.
Payments & Refunds
Payments:
Payments are done through BuyMeACoffee, this can be paid directly via card or bank, no sign up is required.
Payments are done upfront and in full, commissions over 100$ may be split into 50% up front, and 50% after a sketch has been approved.
Payment fees are not included and are covered by the buyer, usually around 5% + card fees.
Refunds:
Once I've started working on the commission, you lose the right to a refund. If you would like a refund before I start working on the commission, please do not request a chargeback unless asked. I will refund you myself.
If I were to cancel the commission, meaning I had started working on it but refuse to work on it further for any reason, you will not be provided a refund.
If you are suspected or proven to be a scammer, I reserve the right to cancel your order without providing you with a refund, you will lose all rights to the commissioned piece and I will have full rights to profit from it further in any way I see fit.
If you request a chargeback at any point when you were not allowed a refund, you will lose all rights to the commissioned piece and I will have full rights to profit from it further in any way I see fit.
I will decline the chargeback and supply the payment processors with our conversations where we talk about the commission as evidence that I have completed work for you.
Delivery & Revisions
Process & Delivery:
I will notify you when I have started on your commission and you, therefore, lose the right to a refund.
While I'm working on your commission, I will send you previews for approval to make sure it's just right for you!
The time it takes to finish your commission varies between 5-30 days depending on factors such as health, the complexity of the piece, etc. Feel free to check in with me on the progress every now and then, but please don't spam me.
If anything comes up that will slow the progress of the initially estimated delivery time I will notify you as soon as possible.
Once the piece is finished, you will be sent a full-resolution image along with a web-friendly version directly to the same email the payment was made from.
Revisions:
Changes are included for free if they are requested in the beginning stages of the artwork (like the sketch), or if they are small changes like color or brightness.
A Fee will be added if you want something changed in the final drawing - unless a misunderstanding from my side has been made.
If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it.
The amount of the extra charge depends on the change you want me to make.If your reference is unclear to start with, changes will come at an extra charge.