Privacy Policy

Privacy Policy

Last updated: 25 January 2026

THAIR Towing Solutions: we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for towing or roadside assistance services.

1. Information We Collect

We may collect the following personal information when you use our website, contact us, or request our services:

• Full name
  
  

• Phone number
  
  

• Email address
  
  

• Location information (only when required to provide towing or roadside assistance services)
  
  

• Any other information you voluntarily provide through contact forms, phone calls, emails, or messages
  
  

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and service requests
  
  

• Provide towing and roadside assistance services
  
  

• Communicate with you about your request or booking
  
  

• Improve our services, website functionality, and customer experience
  
  

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Analytics

Our website may use cookies and analytics services (such as Google Analytics or similar tools) to:

• Understand how visitors use our website.
  
  

• Improve website performance and usability.

These tools may collect non-identifiable information such as browser type, pages visited, and time spent on the site. No sensitive personal information is collected through cookies.

You may disable cookies through your browser settings if you prefer.

4. Information Sharing & Third Parties

We may share your information only when necessary with trusted third-party service providers, such as:

• Website hosting providers
  
  

• Analytics providers
  
  

These third parties are required to keep your information secure and use it only for the purpose of providing services to us.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

6. Your Rights

You have the right to request:

• Access to the personal information we hold about you
  
  

• Correction or update of your personal information
  
  

• Deletion of your personal information
  
  

• To stop receiving communications from us
  
  

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

THAIR Towing Solutions
📞 Phone: 0430 365 050
✉️ Email: thairsatma@gmail.com
📍 Address: 102 Dawson Street, Tullamarine, Melbourne, Victoria, Australia

Business Hours: 24/7