FAQs

Accident Towing FAQs

Q: What should I do after a car accident?
A: Ensure everyone is safe, contact emergency services if required, and then call our 24/7 accident towing service. We’ll arrange fast and safe vehicle removal.

Q: Do I have to use the tow truck arranged by police or insurance?
A: No. You have the right to choose your own tow truck company.

Q: Do you provide 24/7 accident towing in Melbourne and Victoria?
A: Yes, we operate 24/7 across Melbourne, Tullamarine and Victoria wide up to 300km.

Q: Can you tow my car to my preferred repairer or home?
A: Absolutely. We tow to your chosen location including repairers, homes or insurance yards.

Long Distance Towing FAQs

Q: How far do you tow vehicles?
A: We provide long distance towing across Victoria up to 300km and beyond depending on requirements.

Q: Is flatbed towing used for long distance towing?
A: Yes. Flatbed towing is the safest method for long distance vehicle transport.

Q: How much does long distance towing cost?
A: Pricing depends on distance, vehicle type and location. We provide upfront quotes with no hidden fees.

General Towing FAQs

Q: Are you available 24/7?
A: Yes, we provide 24 hour towing services every day of the year.

Q: What areas do you service?
A: We service all Melbourne suburbs, Tullamarine and regional Victoria up to 300km.

Q: Can you tow non-running or accident-damaged vehicles?
A: Yes, we tow non-drivable and accident-damaged vehicles safely.