As a Director, you will collaborate closely with fellow Directors and our Chief Executive to steer our organisation towards greater operational efficiency and strategic development. Your role is integral to our mission of driving the organisation forward, and your expertise will play a key part in shaping our future.

At TBYM, we are dedicated to enhancing the volunteer experience, ensuring that our commitment to excellence is reflected not only within our internal operations but also in the impact we make in the community.

We are committed to ambitious growth, and the leadership of our Directors is crucial to reaching our goals. Your designation, leadership, vision, and creativity will help us navigate challenges ahead and seize new opportunities. Together, we will build a stronger, more dynamic organisation that continues to excel in all that we do.

As a Director, you will have access to a variety of tools and resources that are essential for leading your department and fulfilling your responsibilities. While the Board of Directors has overarching access to all internal tools and resources, your focus will be on those specific to your area of work.

Each department is equipped with its own set of tools and resources, tailored to support its unique functions and managed by the department manager. These tools are designed to enhance efficiency, support decision-making, and facilitate project management.

In your role, you will primarily utilise the tools and resources relevant to your designated area. Each department operates within a system known as a 'Complex,' a tool used to manage projects, track tasks, and coordinate team efforts. This is central to ensuring that departmental activities align with the organisation's overall mission and objectives.

While you have the ability to access resources from other departments if needed, your main interaction will be within your own Complex, allowing you to focus on your core responsibilities and contribute effectively to the organisation's success by setting appropriate strategies and guiding the department.

Provisions & Services

Responsibilities:

• Ensure the availability and distribution of mental health and illness  resources, services, and materials to beneficiaries.

• Work with Relations to partner with mental health professionals, suppliers, and organisations to secure necessary provisions, such as therapy tools, educational materials, and offer our support services.

• Oversee the quality and effectiveness of services delivered, ensuring they are accessible and meet the needs of diverse communities.

• Collaborate with Service Development to evaluate and adapt service offerings to respond to the changing needs of those seeking mental health support.

Governance & Compliance

Responsibilities:

• Ensure the organisation adheres to legal, ethical, and regulatory standards, particularly those relevant to mental health services and non-profit operations.

• Develop and enforce policies that safeguard client confidentiality, data security, and service delivery.

• Conduct compliance audits and risk assessments to identify areas for improvement and ensure that the organisation is operating within legal frameworks.

• Provide advice and guidance to volunteers on governance issues, ensuring awareness and compliance across the organisation.

Operations

Responsibilities:

• Oversee the operational aspects of the organisation, ensuring that mental health services are delivered efficiently and effectively.

• Coordinate with other Directors to streamline processes, reducing operational barriers to accessing mental health support.

• Manage the day-to-day activities of the organisation, including the allocation of resources, volunteer coordination, and service logistics.

• Monitor and assess operational performance, implementing changes to improve delivery and organisational impact.

Fundraising

Responsibilities:

• Develop and implement fundraising strategies that resonate with donors passionate about mental health.

• Engage with individual donors, corporate partners, and grant-making bodies to secure funding for mental health initiatives, services, provisions and programs.

• Organise fundraising events and campaigns that raise awareness and financial support for the organisation.

• Report on fundraising outcomes, providing insights into donor engagement and the impact of financial contributions on the organisation’s work.

• Work within the Fundraising Regulator's guidelines.

People

Responsibilities:

• Lead volunteer services initiatives, ensuring that volunteers are supported, trained, and aligned with the organisation’s mental health mission.

• Oversee recruitment efforts, focusing on attracting individuals with a passion for mental health and community service.

• Promote our values and culture; a positive organisational culture that emphasises self-care, mental well-being, and professional growth for all team members.

• Address volunteer needs, including well-being support, to maintain a healthy and motivated workforce.

Finance & Accounting

Responsibilities:

• Manage the financial health of the organisation, including budgeting, forecasting, and financial reporting.

• Ensure transparent management of funds.

• Provide financial analysis and insights to guide strategic decision-making, particularly in funding mental health programs and services.

• Oversee financial risk management, ensuring the organisation’s long-term sustainability and ability to continue offering vital mental health services.

Relations

Responsibilities:

• Build and maintain strong relationships with stakeholders, including mental health professionals, organisations, donors, establishments and clients.

• Develop strategies to enhance engagement with the mental health community, fostering collaborations that amplify the organisation’s impact.

• Represent the organisation at events, in the media, and within the community, advocating for mental health awareness and support.

• Manage public relations efforts, ensuring the organisation maintains a positive and reputable presence.

Services Development

Responsibilities:

• Lead the design, development and maintenance of mental health programs and services.

• Work with Research to retrieve information on trends in mental health care and integrate evidence-based practices into the organisation’s service offerings.

• If possible, collaborate with clinical professionals and other departments to ensure services are aligned with best practices and organisational goals.

• Monitor and evaluate the impact of services, making adjustments to improve outcomes for those accessing mental health support.

So, you've decided you want to get started, huh? Awesome.

Generally, after onboarding, your role is self-led; however, you have the support of fellow directors for a smooth start and learning process. We encourage directors to take ownership of their experience/skill-based designation.

Directors - Non-Exec/Exec - will be fully supported with induction and integration to allow them adequate insight into the organisation's structure, operations, and more.