Support

How can we help you today?

Welcome to Swiq Support. We are dedicated to providing a seamless experience for all your professional service bookings. If you are experiencing an issue or have a question, please find the relevant section below.

1. Frequently Asked Questions (FAQs)

How do I book a service? Simply browse the categories on the home screen, select a professional, and click "Book Now." You can also use the integrated QR scanner to book an expert instantly at their location.

How do I track my booking? Go to the "My Bookings" tab in the app to see the real-time status of your current and past service requests.

Can I cancel a booking? Yes, you can cancel a booking directly through the app. Please note that cancellations made within 2 hours of the scheduled time may be subject to a small fee.

Is my payment secure? Absolutely. Swiq uses industry-standard encryption to ensure your payment details and personal information are always protected.

2. Contact Us

If you couldn't find the answer you were looking for, our team is here to help.

Email Support: swiqskip@gmail.com
- Average response time: 24 hours
Business Hours: 9:00 AM – 6:00 PM (IST)
Location: Jodhpur, Rajasthan, India

3. Report a Technical Issue

If the app is crashing or you’ve found a bug:

Ensure you are on the latest version of the app.
Take a screenshot of the error.
Email us with your device model (e.g., iPhone 15) and a short description of what happened.

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