Something not working, or not sure what a result means? Start here — most questions are answered below. If yours isn't, email ankit.raj105@gmail.com and I'll reply personally.
No — that photo genuinely has nothing hidden in it. This is normal for:
Screenshots — they never contain location data.
Photos received through WhatsApp, Instagram or Facebook — those services strip metadata when the file is uploaded.
Photos taken with Camera location turned off.
To see what your own files really carry, check a photo taken outdoors on your iPhone with location enabled, or a PDF you created yourself.
The score reflects what the file still contains. SureShare uses a strict check and reports honestly rather than rounding up. If something couldn't be removed, the app tells you what it is and why, instead of claiming a clean result.
Never. Cleaning and editing always write to a new copy. Your originals are untouched, in your library, exactly as they were.
Cleaned copies live inside the app and are automatically deleted after 24 hours — they're meant for sharing, not storage. If you want to keep one, use Clean & Save to put it in your photo library, or share it straight to wherever it's going.
Documents you save in My Scans are different: those are permanent and stay until you delete them.
No. There is no server, no account, and no cloud. Everything happens on your device, and the app works completely offline.
Free gives you unlimited checking, three cleans a day, and a taste of each premium tool (five Private Camera photos, two scans, two edits).
Pro unlocks unlimited cleaning, batch cleaning of several files at once, and unlimited use of the Private Camera, Private Scanner and Metadata Editor.
It is a one-time purchase. There is no subscription.
Open Settings → Upgrade to Pro → Restore Purchases. Your purchase is tied to your Apple ID, so it restores on any device signed in to the same account, at no extra cost.
Only to record sound when you record video in the Private Camera. If you decline, video still records — just silently.
No. It can only add files to your library when you tap Save. When you pick a photo, iOS hands the app only the items you selected — it cannot browse or read anything else.
SureShare is designed for iPhone. It will install and run on iPad in iPhone compatibility mode, but the layout is built for phones.
Email ankit.raj105@gmail.com with:
the type of file (photo, video, PDF)
what you expected to happen
what happened instead
Screenshots help a lot. I read every message.