Also, the definition of small business outsourcing companies has been emerging. Nowadays, the services of business process outsourcing companies might also include fields that need advanced expertise such as software development, social media analytics, equity research, SEO, and more. These domains are also introduced to KPO (Knowledge Process Outsourcing).When you are outsourcing with a BPO company, you will decrease costs, save time, and streamline your work rules. Furthermore, you get entrance to specific competencies that would be tough or too costly to maintain in-house.

There are hundreds of business processes outsourcing companies out there; how do you find the right one? To assist you with that, we’ve highlighted 10 of the best business process outsourcing companies:

1. Accenture

Accenture is one of the most trusted IT solutions companies as well as a BPO provider that is offering cutting-edge outsourcing solutions in consulting, digital technology, and business services.

Number of Employees: 450,000+

Major Clients: Companies in the Fortune Global 100.

Key BPO Services:

• Accounting and financial services.

• Sourcing and procurement.

• Digital marketing.

• Supply chain management.

• Healthcare and insurance.

• Human resource management.

2. IBM

IBM is an American multinational IT firm with quarters in New York. It offers high-quality business process assistance in businesses like automation, finance, and HR and customer fulfillment.

Number of Employees: 350,000+

Major Clients: Amazon, PayPal, HP, and Citibank.

Key BPO Services:

• Supplier sourcing and product procurement

• Third-party risk management

• Talent acquisition and development

• Real estate management

• Predictive asset optimization

• Consulting and financial services

3. Cognizant

Cognizant is a US multinational firm that offers intelligent digital solutions in advising, information technology, and business services.

Number of Employees: 290,000+

Major Clients: JPMorgan Chase, Wells Fargo, and AXA.

Key BPO Services:

• Wealth and asset risk assessment.

• Insurance claims processing.

• Human resource management.

• Medical billing and coding.

• Contact center support.

• Revenue cycle management.

4. Concentrix

Concentrix supports businesses in industries like automotive, finance, healthcare, e-commerce, and more further. It even earned Convergys, another third-party service provider, to develop its customer engagement assistance.

Number of Employees: 220,000+

Key BPO Services:

• Insurance policy management.

• Customer and technical support.

• Digital marketing.

• Claims processing.

5. Wipro

Wipro is an advanced Indian provider of IT, consulting, and other BPO assistance. Based out of Bangalore, India, the company helps enterprises in banking, retail, travel, education, and other businesses.

Number of Employees: 150,000+

Major Clients: Walmart, Philips, Best Buy, and HP.

Key BPO Services:

• Cloud infrastructure.

• Customer experience management.

• Healthcare analytics.

• Digital marketing.

• Sourcing and procuring.

6. Genpact

Genpact is a global services firm that is offering AI-based digital solutions for businesses. Genpact supports business process management in industries like banking, hospitality, energy, and production.

Number of Employees: 85,000+

Key BPO Services:

• Insurance claims processing.

• Customer experience solutions (UI/UX).

• Supply chain management.

• Real estate claims management.

• Invoice to cash transformation.

• Credit risk management.

7. ADP

ADP’s headquarter is in New Jersey. Automatic Data Processing gives payroll and HR outsourcing solutions for businesses in hospitality, financial, healthcare, and other trades.

Number of Employees: 60,000+

Major Clients: American Campus Communities, ADT, and Comerica.

Key BPO Services:

• Payroll management.

• Tax services.

• Human capital management.

8. EXL Service

Headquartered in New York, EXL is a trusted digital intelligence service provider. It offers coverage, banking, healthcare, and logistics solutions in nations like the United Kingdom, India, and the United States.

Number of Employees: 30,000+

Key BPO Services:

• Finance and accounting.

• Operations management.

• Market research.

• Customer analytics.

• Data governance.

9. Invensis

Invensis has come up with effective software, call center, and back-office assistance to small and medium-sized enterprises.

Number of Employees: 1000+

Major Clients: KonnecTV, CBS Interactive, Sprint, and Wyndham.

Key BPO Services:

• E-commerce support.

• Software development.

• Finance and accounting.

• Data entry and management.

• Call center services.

• Digital marketing.

10. Sure Gig

Sure Gig founded in 2016, is one of the most trusted and famous business process outsourcing companies, headquartered in Georgetown, Guyana. This company is specializing in offering various supports and shared services for several industries with special strength in Staffing/Recruitment and Operations. With its high caliber of expertise and service superiority, Sure Gig strives to become a leader in providing excellent contract or project base support.

Specialties

• Recruiting/Staffing Services

• Operational Support

• Document Processing

• Business Support

• Logistics

• Manpower Supply

Conclusion:

Here, you will find the top 10 list of business process outsourcing companies. The BPO service provider companies help businesses to streamline their business processes triumphantly at a low cost. However, BPO companies are third-party service providers who help businesses to fulfill their client’s goals with the products and services. So, you can pick the company as per your necessity. Still, I suggest you go for Sure Gig, which is a reliable BPO services provider.