Privacy Policy

Effective Date: 10 July 2023

Twain Labs LLP ("Twain Labs," "we," "us," or "our") is committed to protecting the privacy and personal information of the users ("you" or "your") of the Sunny app ("App"). This Privacy Policy describes the types of information we collect, how we use and protect that information, and the choices you have regarding your information when you use the App. By downloading, accessing, or using the App, you consent to the practices described in this Privacy Policy.

1.1. Personal Information: When you create an account and use the App, we may collect personal information, including but not limited to your name, email address, profile picture, and contact information. We may also collect information from your social media profiles if you choose to link them to your App account.

1.2. User Content: The App allows you to create a profile and engage in video calls and chat with other users. The content you generate and share during these interactions, such as messages, photos, videos, and audio recordings ("User Content"), may be collected and stored by us.

1.3. Usage Information: We collect certain information about your use of the App, including but not limited to the duration and frequency of your interactions, the time and date of your activities, and the features you use within the App. We may also collect information about your device, operating system, IP address, and browser type.

1.4. Log Data: Like many other apps and websites, we may automatically collect certain information when you access or use the App. This information may include your IP address, browser type, operating system, referring/exit pages, and other usage information.

1.5. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience with the App. These technologies help us analyze trends, administer the App, track users' movements, and gather demographic information.

2.1. Providing Services: We may use the information we collect to provide, maintain, and improve the App, as well as to personalize your experience. This includes facilitating video calls, chat interactions, and suggesting potential connections based on your preferences.

2.2. Communication: We may use your contact information to send you administrative messages, updates, and promotional offers related to the App. You can opt-out of receiving promotional communications at any time.

2.3. Analytics: We may analyze the information we collect to improve and optimize the App, understand usage patterns, and develop new features. This analysis may be performed using aggregated and de-identified data.

2.4. Research and Development: We may use the information to conduct research and develop new features, products, and services. This may involve analyzing patterns of usage and user preferences to improve the App.

2.5. Legal Compliance: We may use and disclose your information when required by law, court order, or governmental authority. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as that of our users or third parties.

3.1. Third-Party Service Providers: We may engage third-party service providers to assist us in operating the App and perform related services, such as hosting, data analysis, customer support, and marketing. These service providers may have access to your personal information for the sole purpose of performing their functions, and they are obligated to maintain the confidentiality and security of your information.

3.2. Aggregated and De-Identified Data: We may share aggregated and de-identified information with third parties for various purposes, including analytics, research, and marketing.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.4. Consent: We may share your information with third parties if we have obtained your consent to do so.

We implement reasonable security measures to protect the confidentiality and integrity of your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information, including your username and password.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete the information promptly.

7.1. Account Information: You can update and modify your account information by accessing the App's settings. You may also delete your account, but please note that some information may be retained as required by law or for legitimate business purposes.

7.2. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions provided in those communications or by contacting us directly.

7.3. Rights Under Applicable Laws: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence. By using the App, you consent to the transfer of your information to countries outside of your country of residence.

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy, and your continued use of the App after the posting of any changes indicates your consent to the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: litesocialapp@gmail.com

We will endeavour to respond to your inquiries in a timely manner.