Privacy Policy

SunMate Privacy Policy
Effective Date: June 12, 2026

SunMate ("the App") is operated by Kello Solutions ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you use SunMate.

Contact Information

Kello Solutions
Email: info@kellosolutions.com

Information We Collect

Information You Provide

When using SunMate, you may provide:

• Skin type information

• App preferences and settings

• Temperature unit preferences

• Optional feedback or support requests

Location Information

SunMate may request access to your device's location to:

• Calculate local UV index

• Display weather information

• Provide personalized sun exposure recommendations

• Generate hydration suggestions based on local conditions

Location data is used only while providing app functionality and is not sold to third parties.

Usage Information

We may collect limited technical information such as:

• App version

• Device type

• Operating system version

• Crash reports and diagnostics

• Feature usage statistics

This information helps us improve app performance and reliability.

How We Use Your Information

We use collected information to:

• Provide UV and weather-related recommendations

• Calculate personalized SPF suggestions

• Estimate hydration needs

• Improve app features and performance

• Respond to support requests

• Maintain app security and stability

Data Storage

User preferences and app data may be stored locally on your device and/or securely in cloud services used to support app functionality.

We take reasonable measures to protect information from unauthorized access, loss, misuse, or disclosure.

Third-Party Services

SunMate may use third-party providers for services such as:

• Weather data

• UV index data

• Analytics

• Crash reporting

• Cloud storage

These providers may process information solely for providing their services to the app.

Analytics

We may collect anonymous analytics data to understand how users interact with the app. Analytics data does not directly identify individual users.

Children's Privacy

SunMate is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so appropriate action can be taken.

Data Retention

We retain information only as long as necessary to provide app functionality, comply with legal obligations, resolve disputes, and enforce agreements.

Users may uninstall the app at any time. Certain locally stored data may be removed when the app is deleted.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your data

• Correction of inaccurate information

• Deletion of personal information

• Restriction of processing

• Data portability where applicable

To exercise these rights, contact us at:

info@kellosolutions.com

Security

We implement reasonable technical and organizational measures to protect information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Health Disclaimer

SunMate provides informational recommendations related to weather conditions, UV exposure, hydration, and sunscreen use. The app is not a medical device and does not provide medical advice, diagnosis, or treatment.

Users should consult qualified healthcare professionals regarding medical concerns or skin health issues.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app and will become effective upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Kello Solutions
Email: info@kellosolutions.com