AISD Tech Help
AISD Technology helpline: https://www.austinisd.org/technology/help or by calling the Parent Support line at 512-414-9187.
AISD Caregiver Support Website: https://www.austinisd.org/caregivers
Hardware, Software and Browser
The district-preferred browser is Chrome. The most effective experience happens with an updated browser, at least version 83 or better.
Parents can access the AISD Portal and BLEND on Windows, Mac or mobile devices.
The home computer’s Chrome browser can keep multiple Google Accounts separated. Following these directions, students will have fewer problems connecting to BLEND and Google documents, provides a permanent browser history for the students, connects them to AISD browser extensions and will keep student online sessions separate from parent personal Gmail and online history. Directions video.
Information about the AISD-issued Chromebook can be found on the Everyone:1 website: https://www.austinisd.org/technology/everyone
How Families Can Use Zoom: video: English