Work Experience

Assistant Resident Director

Supervise and advise 16 Resident Advisors.
Assist in training of over 150 staff members and the development of the departmental procedures and protocol.
Provided advising and supervision to seventy undergraduate students.
Developed posters and conducted programs on social justice, personal development and welfare, campus connections, and academic performance.
Manage administrative tasks including room condition reports, maintenance requests, incident reports, and room changes.
Enforce college policy and mediate conflicts between roommates.
Provided advising and supervision to 70 undergraduate students.
Developed and conducted 9 programs and 6 posters on social justice, personal development and welfare, campus connections, and academic performance.

Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length.
Consulted clients, including Fortune 500 employees, tenured professors, international researchers, and business owners for data analysis using the Qualtrics platform.
Certified in serving Gov1 government-level entities and clients.
Communicated and taught complicated concepts including technology, network, and the use of code.
Reviewed and analyzed market trends and client feedback in order to forecast future trends.
Conducted Q&A sessions for clients and company employees to ensure complete product knowledge of users and sellers.
Prepared ad hoc reporting and analysis metrics for the management team.

Organize school entertainment programs for the undergraduate student population at UCR.
Delegate tasks to five volunteers and communicate with performers, vendors, managers, etc. and work on contracts.
Researched and surveyed the student population for potential ideas for upcoming quarters.
Coordinated hospitality riders for high-profiled artists and guests.

Lead a private research firm for market research, product evaluation, and developing new technologies and solutions.
Led a small group of technicians for a field and a lab study.
Conduct research and collaborate with major food production companies as well as universities with their extension programs.

Designed programs encouraging success on standardized tests, emotional intelligence, and leadership by conducting comprehensive market research and identifying key business solutions.
Implemented soft training and development programs via presentations, small projects, discussions, and group activities via Microsoft Office and Google Suite.
Successfully managed day-to-day activities of 4 client accounts as the on-site point of contact, facilitating classrooms of 70-100 students per school.

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