FAQ

Q1. Can you handle both onsite and remote hiring?

👉 Yes. SORS specializes in onsite (USA, UK, Canada, Australia, NZ, Europe) and remote hiring (USA, UK, Canada, Australia, NZ, Europe).

Q2: Do you charge candidates for remote roles?

👉 No. Remote candidates are never charged any service fees.

Q3: Do you charge candidates for onsite roles (USA, UK, Canada, Australia, NZ, Europe)?

👉 Yes. A Minimal standard processing fee of INR 30,000/- applies for onsite opportunities. This fee covers documentation, compliance, visa support, and operational expenses.

Q4: Is the processing fee refundable?

👉 Our policy is simple and transparent:

✅ If the employer withdraws the job offer after selection: Refund as per policy.

❌ If the candidate withdraws after offer letter sign, fails to join, or absconds after joining: No refund.

🔄 If the issue is caused by administrative/documentation delays beyond the candidate’s control: Free reprocessing will be offered.

Q5: Do employers have to pay upfront fees?

👉 👉 No. Employers are not charged any sourcing or placement fees.

Sultan Overseas Recruitment Solutions (SORS) provides free recruitment support for onsite overseas employers (Europe, UK, New Zealand, Australia, etc.) as part of our transparent hiring model. Our sourcing, screening, and shortlisting process is completely free — ensuring a smooth and cost-free experience for employers.

Q6. Which industries do you serve?

👉 From IT to agriculture, digital marketing to warehouse, we cover multiple sectors for global placements.

Q7. Do you offer Replacement of candidate if employer not satisfy the performance of the candidate

👉 Yes. SORS offers a free one-time replacement only for paid recruitment categories (such as IT, domestic, or special skill roles) within 30 days of joining — if the candidate drops out or fails to meet expectations.

For free employer-sourcing categories (like overseas non-IT roles), the replacement will be provided based on availability but without financial liability to either side.

Q8: Do you only recruit Indian candidates?  

👉 No — for remote roles, we recruit *global candidates*. Onsite roles are mainly for Indian applicants.

Q9: Are you connected to other “Sultan Overseas” agencies?

👉 No. SORS has *no branches, partners, or franchises* in India or abroad. Only contact us through official details.

Q10: Do you offer project-based roles?  

👉 Yes, both long-term and short-term contracts are available — onsite and remote.

Q11: What’s your fee structure?

👉 Transparent, government-compliant for Onsite Candidate only which covers documentation, compliance, visa support, and operational expenses . All charges disclosed in writing before commitment.

Q12: Why do you charge Indian employers or IT sector companies?

👉 For Indian employers and IT/technical recruitment, SORS charges a professional sourcing fee because we do not collect any fees from candidates in these categories.

The fee covers:

Candidate sourcing, screening, and shortlisting

Interview scheduling and coordination

Background verification and documentation

Recruitment compliance and administrative costs

This ensures fair, transparent hiring and allows us to maintain quality standards without burdening job seekers.

✅ Q13: Why don’t you charge onsite overseas employers?

👉 At SORS, we focus on long-term collaboration rather than short-term gain. Most overseas employers initially hesitate to work with new recruitment agencies due to payment risk and trust concerns.

To eliminate that hesitation, we offer free sourcing for onsite overseas hiring — ensuring a completely risk-free experience for employers.

We do this because:

🔹 Overseas hiring is time-consuming, involving documentation, visa coordination, compliance, and candidate readiness.

🔹 Sometimes candidates drop out or fail in visa or medical clearance, delaying the process despite our efforts.

🔹 By removing upfront cost barriers, we make it easier for employers to experience our quality and reliability before committing long-term.

🔹 Our aim is to build trust, reduce employer risk, and establish sustainable business relationships for future placements.

That’s why SORS does not charge any sourcing fee for genuine onsite overseas employers — our goal is not just recruitment, but long-term partnership and mutual growth.