The tutorial follows the StEER approach, developed by the organizers.
Stop: We begin the process by identifying moments where critical HRI design is needed, which we will introduce in a lecture format.
Enact: We will teach bodystorming methods, in which participants will be asked to film themselves. These videos are for their own reflection purposes only and will not be shared with anybody else.
Engage: We will ask participants to engage with the video materials that they produced. For this purpose we introduce them to tools for video analysis such as Dote and Elan. The goal is to produce written notes, an annotation of the key steps identified from the engagement that could also function as an interaction script for a robot.
Reflect: We will introduce participants to model cards, a tool traditionally used in reflecting on ethical design of artificial intelligence, which we adopt for the design of human-robot interactions. We will use model cards to critically discuss and reflect on the underlying norms that become visible in the scripts that participants produced in the previous step.
We will use a project to re-design a robot for a coffee shop as a case to introduce and practice key concepts. The project is designed to provide a canvas for interaction prototyping techniques, video-based observation and reflection of concrete challenges. We chose a coffee shop robot as project focus because we expect that all workshop participants will be familiar with the setting. Yet this setting serves as a good case for eliciting friction, due to its cultural, gendered norms and expectations around e.g. politeness, money and food. We hope that the scenario also stimulates discussion on what the role of the robot can be beyond replacing human service work.
Tutorial participants will be encouraged to pay particular attention to their interactions at coffee shops prior to the course. At the beginning of the tutorial, we will then ask tutorial participants to enact (bodystorm) prior interactions that they had at coffee shops. These can be totally mundane or particularly memorable events. Course participants will work in pairs or small groups, video recording their bodystormed examples if comfortable doing so. In a second step, participants will then repeatedly watch their self-selected "best" example, engaging further with their prototypes in a transcription exercise. Transcription is used as a tool for close looking at how the interaction unfolds. The transcript will form the basis for the reflection exercise, in which students will work with model cards to reflect on their designs.
The tutorial is intended for a general audience that wants to know more about designing human-robot interaction. Our learning activities cater to both researchers and practitioners and no specific prior knowledge is required to follow the tutorial. Previous experience with interaction design methods, iterative prototyping or video analysis is not required but may be an advantage.
Participants should be willing to make recordings of themselves for their own reflection and be able to download and install software for video playback and analysis.